Recent Reviews from AutoNation Honda East Las Vegas

They took care of my issues .and the employees are very helpful and respectful.good job.

Roger Ansel was excellent great service. Quick and responsive.

We have been customers of Honda East for years. We have purchased 3 cars and my brother leased a car and will lease again next year. Why do we keep coming back? Ken Schwartz !!!! and the Honda team. Everything about Honda East is top shelf. Ken treats us like family. He consistently walks us through the process, shepherding us from trade-in to purchase to financing the car. Speaking of financing, Carlos Berger is the best. I would highly recommend Honda East .

They always take very good care of us!

Great experience, was very easy to work with

Roger Asel is very unprofressional for car service I didn't go there like 3 years or something, and yeah have to go back for new car 1st service, appointment was 7:15am and i waited for 6 hr, after that he told me we gotta order your break part or something and next week i did appointment 7:15am agian after dropoff my car leave it to them Roger called me like 1or 2 pm he did ordered wrong part for my car we have to reorder for you he asked me to leave the car there so we can work with your car tomorrow or i can pick it up and appointment for next time so i decided to leave my car with him and next day Roger called me and tell me, we have to order another part for you, that how Roger Asel work for Honda. So i got my car back without fix they dont do anything for that 2 days.

David was very amazing, not only as professional but also as human being. I'd like ti see him for life. I recommend this fabulous person.

Jon Furusho was very friendly, helpful, polite, and professional. He made the experience comfortable and was responsive to our requests and needs. Carlos Burger at the finance office was very nice and explaned potential service coverage options well and without pressure tactics. The facility was a bit dated and unappealling, thus the slightly lower rating in that category, but the team made up for it by conducting the transaction without unnecessary delay. The staff deserve an updated facility.

Thank you Keyla! You’re the best!

I visited another dealer first that the car salesman just didn?t seem that interested in selling me a vehicle. I even told my wife that I would nor buy a vehicle from him. Then I came to AutoNation Honda East, located on East Sahara Ave, Las Vegas and received the interest and enthusiasm from the salesman as a potential buyer.

Kayla Killian Service Advisor is outstanding. She made me feel welcome and her customer service is great. Thank you.

It was a great, no-hassle and quick experience compared to our experiences in the past with other dealerships. Our sales associate, Marlo Armea, and finance manager Jude Concepcion were very helpful in explaining to us the pricing and financing and other important aspects in our car buying.

It was a nice experience. But I think of the things we're not necessary. Got my care a year ago only 2000 miles. Yet they replaced the windshield wipers. He said the decision was my but I went by his recomendations. Every one I talked to in the business said he saw me coming lol

Jon Furusho was very friendly, helpful, polite, and professional. He made the experience comfortable and was responsive to our requests and needs. Carlos Burger at the finance office was very nice and explaned potential service coverage options well and without pressure tactics. The facility was a bit dated and unappealling, thus the slightly lower rating in that category, but the team made up for it by conducting the transaction without unnecessary delay. The staff deserve an updated facility.

The staff, specially Kayla Killian, are a very professional and kind bunch of nice people, specially Kayla Killian. If I hadn't already mentioned, Kayla was amazing. I cannot get my eyes off of ..... oh sorry I meant I love the way she made me wait, so I just waited, not too long tho. They recommended something and she just made me say yes. I of course had no idea what she was talking about, sorry. It wasn't that expensive, fast service. safety first, thank you! And Kayla, thank you Kayla bye.

Received great customer service from sales representative on two different occasions, however, this review is about the sales manager. First visit when asked to negotiate on some small fees, manager sent back the sales representative with a simple statement “we have so much demand right now, we don’t have a need to negotiate” and that was acceptable, especially since it was not the specific vehicle we were looking for. Fast forward a couple of weeks and today, a vehicle that caught our eyes was available so we wanted to see it in person and went to visit the same representative as her customer service is great, unfortunately vehicle was already sold but a new one was in transit so we asked for more details to see if it was something worth looking at. The price was not yet posted so we inquired about the price, and again when trying to negotiate same small fees, the sales manager now came out in person and basically said the same thing but in other words, he stated there’s no need for them to negotiate and losing our business was like losing $100 to him, he gave us a story saying he looked at six different states and he knew for certain there’s no vehicles available and pretty much we can buy from him or lose the opportunity, to him losing our business was nothing. We know for sure same vehicles are in transit on other dealers here locally and even a little cheaper, we thanked the manger and left. We understand there’s a high demand and there’s no room for negotiation, however, to us this was horrible customer service and the words chosen a little disrespectful, especially him not knowing the type of sale he could’ve made. This review is probably the first one I write since I just like to walk away and ignore these situations but decided to write it for anyone that is looking into trying to “make a deal”. That might be your response so you might want to start some place else or at least find someone that does appreciate your business.

The staff, specially Kayla Killian, are a very professional and kind bunch of nice people, specially Kayla Killian. If I hadn't already mentioned, Kayla was amazing. I cannot get my eyes off of ..... oh sorry I meant I love the way she made me wait, so I just waited, not too long tho. They recommended something and she just made me say yes. I of course had no idea what she was talking about, sorry. It wasn't that expensive, fast service. safety first, thank you! And Kayla, thank you Kayla bye.

Disappointing to say the least. I would never recommend this dealership. Is it possible to give less than a star?

Quick and friendly service from Roger Asel. I admired the professionalism. I will be returning for my future needs with my Honda CR-V 😊 thank you for the great service.

Auto nation did a good job helping me get a car but I waited 2 days to get my car cleaned and detailed just for it to be still dirty and smell odd .

Autonation Honda East has always been a good reliable service center for my Honda.

Good experience Robert assisted with battery warranty 👍

Roger Asel my Adviser very professional service and friendly.

Excellent service. Thank you for doing a good job.

Good customer service and got the job done fast. Good follow up to make sure everything was done correctly. Highly recommend.

I would come to the Honda East any day to buy a car. I first looked online and researched the cars I was interested in and then I contacted them thru online and made an appointment. I had a trade in also. I had Jon F. He was awesome, explained everything in the car! I spent a total of Two hours there. The finance officer He was pretty cool also and explained a lot too on the documents. Everybody was awesome there! Thank you Jon F and Honda East you ROCK!!

I have had great experiences with each and every employee. Everyone has gone above and beyond to try to fix any of my car issues. Robert was truly helpful and gracious. He consistently answered my questions and my phone calls. Thank you for getting my car taken care of in a very quick manner

Kayla Killian is my service advisor and she does does a great job on taking care of me regarding my cars maintenance.I appreciate all she does. I truly respect her a lot.she will always be my service advisor.

Roger communicated everything well and was very helpful, even found a coupon for $$ off service.

Excellent service!

I came in on a busy Tuesday and Roger was able to accommodate me . My car needed an oil change and i didn’t have to wait long. Roger also provided me with information regarding my car’s maintenance needs. I’ve been coming to this location for almost 10 years now and the staff are always so nice and patient.

Kayla Killian was amazing taking care of my vehicle. Excellent and very professional service!

I shop around before I buy or lease my car. I find Autonation Honda to have the best price. I have dealt with Marlo Armea for years as he is helpful and courteous always with follow-up calls after each deal. During the course of the year Marlo is always ready to provide me answers and guide me. I have also dealt with Ken Schwartz who takes personal interest in our vehicle needs. He is so easy to talk to and always ready to assist. Kudos to the Service Dept. My guy has always been Keith Staub who has now moved to Parts Dept. Superb service! Thank you!

Service was prompt, friendly, and thorough.

My honda advisor roger asel is very professional. he dont leave out stuff and always on top especially when i told him issues on my car. im very satisfied with his service and will continue to use him as my advisor there at east honda autonation

Roger Asel, my service advisor was very helpful and knowledgeable he did explain to me everything that needs to be done in the future.

Went to autonation to look for a new Honda HR-V. They had the best price available compared to other dealers. My sales person was named Jon Furusho and he was very professional and helpful. He answered all my questions i needed. 10/10 would recommend.

I experience Honda dealership was amazing,customers service was nicely to details and explained of what car you want , all staff are very good customers service and feels like home. I was very thankfully to "TROY salesman" and "ALLAN of finance" for helping us.

Ana Jimenez was amazing … she got me in and out quick and was super friendly. It was a busy day when I was selling my car but they were great in giving me a great offer for my car! Will be back when I decided to purchase a new car later down the road .

My brother was a Service Advisers at Honda of Hollywood, he always taking care of my vehicles, sine he pass away I feel alone. Thank God I found Keith Stabb at Auto Nation Honda, he is like my brother, always helping people. Roger did a wonderful job on my Honda Odyssey. Also Josh and Roberto are great guys that I can trust. Nice people, great job!👍👍

Thank You to Roger for providing exceptional service as well as the entire mechanics team. He took the time present honest recommendation for next service targets. He is so kind efficient and informative to the service needed for my safety and my auto needs! Excellent team

Roberto Calvario was my technician and he is always quick, friendly, and always gives me updates on my cars service! He is super helpful!

Fast service, with a friendly staff. Kayla kept me informed and actually called me after the repairs to find out if my car was running ok or did I have any other questions. This is important to find a business that will not rip you off on service or price.

Kayla was very nice and an easy person to work with. She made sure everything was great and ready before I left the dealership with my car repaired. Thank you!

Fui atendido por David, es un increible trabajador y hace su trabajo perfecto, la atencion tambien es muy buena y te explica todo para que comprendas como fue el tratamiento y lo que necesita tu carro.,

ANDRES SOLANO & KENNY were absolutely amazing! I have been to many car dealerships and my honest truth is - this one is NOT sleazy at all. Andres has only been here for 6-7 months and he's quite young, but he presents himself in such a mature and formal manner. Both him and Kenny were super kind, super honest, and they make you feel comfortable. Andres did not bully me into purchasing anything I didn't want or couldn't afford. He took the time to listen and understand my goals walking into this dealership and took the time to present honest information to me. Kenny - SUPER funny and a very nice man. He was the cherry on top to this experience and very fast with the finance process. He explained everything with clear understanding and even made the process fun by cracking lots of jokes that were actually funny! I walked in with a lot of anxiety thinking I was going to be peer pressured and walk out with something I had to settle for, but in the end, I walked out very pleased with my dream car! I definitely recommend this location and recommend working with Andres and Kenny. I truly hope both Kenny and Andres make it to the top within this company or any company they reside at. They are great people with huge hearts from what I experienced. Thank you for making one of my dreams come true.

Leon was super helpful, he went thru everything in details and in a very professional manner. We got the best deal ever, he's very honest and he went above and beyond to make his customer happy. Great staff too.

I received a recall on my cars passenger seat airbag from the DMV so i made an appointment to have that replaced here. It was a 3 hour service with a free car inspection i agreed to which i regret agreeing to. Before this day my car had no problems no maintenance light for i had visited the mechanic days before my appointment. The only reason i agreed to it was because my cars hood was a little loose and I wondered what was their opinion on it, if i should get it replaced or if it was fine to keep as is. Thats when the lady who helped me offered the free inspection. When they finished with my car they brought it out told me everything that was wrong with my car thought it was a little pricy and just went about my day since most recommendations were things my mechanic had already replaced and i needed to head for work or I'd be late. On my way to work i noticed the maintenance light come on and i thought of going back to complain but decided to go to work. I haven't been able to see anyone about it for i was having money problems and i just don't appreciate Auto Nation Honda messing with my car to they gain profit from me.

As soon as arrived to the Autonation they took my car in, Roger was amazing and expedited my car service. I like the service I was given.

Nice small dealership. Chris was my salesperson and was very nice. Got a great deal on my trade in. Only problem was waited a long time to talk to a finance person. Otherwise a good experience.

Roger was very helpful and patient! Thank you for all the assistance.

Our sales guy Jose was very punctual and very knowledgeable about the car, very accommodating and friendly. It’s truly a 5 star customer service!

Roger Asel Service Representative is Extremely Professional and is an Asset to Honda.

As always great job for Kayla Killian, very courteous and accommodating.

my nephew is Chris Robinson, he is a great salesman go to him and that car you always dream of. I pray that he grows in that company and gets promoted!!!

Victor has helped me with my car issues. he’s really good and has good customer service! go to him for your service issues!

Roger the advisor did an excellent job. His professionalism is highly appreciated. Over all they did an excellent jod. Thank you ?

Service advisor Victor was very nice and helpful. Service advisor X (I never got his name) was extremely unhelpful. On 5/24 my Honda Insight lost power on the high way and got towed to this dealership. Upon arrival I go to one of the service booth and X greets me. I tell X my problem and he mentions he won't be here tomorrow and ask if I would be okay if the car sits here all day. X says he will try to find someone to help me. I wait in the heat with all my luggage in view of the X and the other service workers. After 15 minutes and no update I go back to X and wave to him to get his attention. He is in the booth texting on the phone and motions to me to wait a minute. Finally after another 10 minutes of waiting another service advisor asked if I have been helped. She ask Victor to help me. Victor was very prompt and easy to work with. I got my car fixed the next day and everything was good. Working with Victor - 5/5 Working with X - 1/5

They know the value of a lifetime customer, simply priceless.

There are friendly and good service I recommend 100%.AutoNation Honda East Las Vegas #1

Bought a new 2021 HR-V. My wife test drive the vehicle and she completely like the exterior color and interior .We also liked the salesman which he completely helped us. We have him a 10 overall.

I have always had excellent service at Auto Nation Honda as a loyal customer since 2013. I appreciate that Vincent, the service manager, takes time with the customers and listens to their concerns. He is caring and is honest. My service rep., Roger, communicates with me throughout my service and I’m SO happy the shuttle service is back! My Accord is awesome but I plan on buying another from them soon.

I was so impressed by the sales lady and the way she handle my transaction. The professional thing they do in Autonation Honda was an A plus. Helpful, simple and easy. I recommend you 100%. I'm happy with my Honda CRV 2016 and satisfied customer.

No vale la pena recibí un servicio de cambio de aceite no malo pero el mecánico no colocó la tapa de el motor y el líquido de motor se derramó

There is a service advisor that works at the east Sahara Honda dealership. He is the rudest person when I talked to him he didn't want to work on my vehicle he said take it to another dealership. I had to explain to him other dealerships will not honor the warranty. I had to argue with him too get the service for my car. After they had the vehicle for 3 days. I picked up the vehicle and the vehicle was still not fixed. It continued to not start and I called the dealership and had to explain to them that the vehicle was not fixed it's not starting and you have to jump start the vehicle almost every time you get into the vehicle. Rodger seemed very upset because he had to work on the vehicle again. He explained that the starter was defective when they put the new starter in. Ater the new starter was put in the vehicle seems to be working. Rodger needs to be more customer friendly with his customers. I didn't have a good experience with this dealership.

I was greeted when I walked in by Kenny Weaver and he helped me right away. He was willing to listen to what I was looking for and made it happen. I drove away in my new red Honda Civic! Thank you!!

Your amazing service makes me happy that I chose to buy a new honda,i have always received excellent service and advice from your staff,and I will recommend to all my friends who might buy a new car to check y'all out first. Thank you kayla for your help and advice, I love my h r v,your the best!!

I was very pleased with the service I got yesterday from Honda and Roger was so helpful and polite. THANK YOU

Kayla was phenomenal, she was attentive, listened to all my concerns, she answered all my questions and ensured I understood. Kayla wasn't able to locate me in the waiting room and she gave me a call and was very polite. Overall great experience! Thanks Kayla!

Servicing here has always been a great and easy experience.

Thank You to Roger and Vincent who always give exceptional service as well as the entire mechanics team and admin’s there! Everyone is so kind efficient and informative to the service needed for my safety and my auto needs! Excellent team

Good job. Very fast and efficient and friendly.

Best Team!!! Vincent, Roger and the mechanics are on top of their game! Love this place. A place you can trust for efficiency and detailed work! I an grateful to their service

I’ve been getting my cars here for the past 13 years. The service department is effin great!!! I’m so happy Vincent is back. He makes the place so much better. Between Vincent and David. I very effin pleased!

All I can say is give Kayla in the service department a raise!

Marlo and John were excellent. I thoroughly appreciated the care they took with us, and not pressuring us into another car. I would definitely drive two hours to come buy a car specifically from your dealership. This is the best dealer experience we ever had. Thank you! Thank you!! thank you!!!!

Marlo and John were excellent. I thoroughly appreciated the care they took with us, and not pressuring us into another car. I would definitely drive two hours to come buy a car specifically from your dealership. This is the best dealer experience we ever had. Thank you! Thank you!! thank you!!!!

I called new car sales three times they don’t answer why?

I would recommend my sales representative/consultant Mr. Troy Robina who helped us a lot from the very beginning. During the whole process he never leaves us hanging and very approachable. He's highly recommended.

Have had my cars serviced at AutoNation Honda East for years and have never had a bad experience. Very efficient and professional.

What Can I Say They Spoil Me 😏 I Had 3 cars In 13 Months Lol

Tried buying a new Honda car using the new online methods. Tried the local Honda dealer 4 miles from the house but it was a disaster. The specific vehicles I wanted to choose from was not in dealer stock but they continued to misrepresent that fact. When I got down there they tried showing me cars I didn’t want. When I contacted Auto Nation online they had the cars I wanted to see. Upon arriving at their store they had the cars ready for me to test drive. I chose the one I wanted and bought it quickly…

Friendly and helpful staff,I love Honda (east Las Vegas)

The lady that helped me was very friendly

I am happy with the car I leased, except that one of the side view mirrors is loose and shakes while I’m driving (on a brand new car). However it was all around not a great experience with this dealership. Sales rep left me waiting for an unreasonably long period of time completing the credit application. I had to bring my young children with me which wasn’t ideal but I didn’t have other options. My 2 kids were fussing and I was tired of waiting, so I took my application and walked out. A manager caught me at my car and apologized profusely. I ended up leaving the application for them to run and then returned later to complete the deal. Due to the not great experience they promised to fill up my gas tank for completing their Honda Experience survey with a satisfied rating. I had to come back 10 days later for something else so I did the survey before I went and when I asked about filling up the tank they claimed they were unable to verify the survey was completed until the following day and refused to honor their promise of filling up my gas tank until they could verify. Yet, I could pull up that the survey shows completed through the email link on my phone. It seemed like that was just their way of getting out of following through with their promise. They expect me to drive back 40 miles round trip likely with my infant and toddler because it’s difficult to find flexibility to run errands without them. That’s INCREDIBLY inconvenient. I asked to speak to the manager (Robin) I dealt with previously, but he was off. However (Eddie) said he was essentially the same management level and still refused. They should have honored their word when I was already there and it was convenient for me instead of expecting me to make a separate trip. This dealership is not willing to do what is needed to ensure a pleasant experience and happy customers. I’ll go elsewhere for future car purchases. I’d recommend another dealership that has better service, managers who care about keeping happy customers after they just made a large purchase with them, and keeps their word.

Sales rep left me waiting for long period of time after completing the credit application. I had to bring my children with me which wasn?t ideal but I didn?t have other options. My 2 kids were fussing and I was tired of waiting, so I took my application and left. A manager caught me at my car and apologized profusely for what happened. I ended up leaving the application for them to process and then returned later to complete the deal. I did drive away with a new car. However they promised me to fill up my gas tank for completing their Honda Experience survey. I had to come back 10 days later for something else so I did the survey and when I asked about them filling up the tank they claimed they were unable to verify the survey was completed until the following day and refused to honor their promise of filling up my gas tank until they could verify. They didn?t tell me any of that when they said they?d fill up my gas tank. This dealership has subpar customer service and is not willing to do what is needed to ensure a pleasant experience and happy customers. I?d recommend another dealership that has better service.

Fantastic service! Ken found the exact CRV hybrid that I was looking for and the transaction went smoothly!

What an experience Carlos and Andy will get things done for you please buy your next used car here me and my family customers for life exceptional service and quality used cars

I just had my 2016 Honda Accord serviced. Having purchased my car from this dealership, I have taken it to the service department exclusively for more than five years. From the very first services, David Ramirez was my service advisor, and so he has been each time I go there. He is extremely knowledgeable, and up-to-date on all recommended maintenance. His expertise has given me the confidence to take my car on long trips far from Las Vegas. Time and again, he has sought my best interests and safety, even calling me later when I had to make a decision about this or that item that needed to be changed or serviced. Without question, David is the best advisor I have ever had.

Friendly and straightforward people

Service is amazing. Staff is super friendly, ask for Justin, very honest and cool guy. He explained in detail all questions. Service is fast. No need to spend hours waiting for tour car.

Roger (attendant person very helpfull) explain me what type of services I have to follow-up with my car

Thank you Justin in the service department. Super quick and easy visit.

Excellent service but the most important for me is excellent customer service and here found both.

Excellent Services

My experience went well. The service manager rode with me to hear a low speed rattle in the trunk area on the passenger side. The technician found that the passenger side rear shock absorber was bad, so the part was ordered. It was replaced the next day, and the rattle was gone. Better yet, this repair was covered by my Honda Care extended warranty. I also had a PM service and new rear brake pads with resurfaced rotors. My thanks to Vincent, Brandon, and Roger for their help with fixing this annoying problem and getting the other work done.

Kayla was AMAZING she got me in and out in a heartbeat I will continue doing my maintenance and service at AutoNation Honda East because of her Thank you

They repaired our van and we were thankful. Unfortunately it is an older vehicle so every phone call included an increase in repair cost which was bad as we were actually ending our vacation and leaving when it broke down. New power steering belt and tensioner along with seal leak repair was almost 1000.00 plus rental car 1 day was a lot for me. They did good work and completed it in a reasonable amount of time.

All the staff in the service department at Autonation Honda on East Sahara are great. They are all very kind and welcoming, and I want to thank my advisor, Roger Asel, for being very friendly and attentive on May 10. He told me everything about what service my car was getting for the day. I would highly recommend booking your next appointments with Roger Asel. Thanks!

Very prompt, efficient, friendly and professional service. I was very pleased.

Great Experience...Kenny was excellent to work with!

Ken S. Was great! He was able to work a deal that we couldn’t resist. There’s a reason why this is our third Honda CRV. Autonation Honda Las Vegas is place to go!!

Our salesperson Kenneth Schwartz is very knowledgeable about the CR-V.

Excelente servicio, encontré la refacción que en ninguna otra refaccionaria la tienen.

Car selling at its best. Leon and staff couldn?t of done better in my eyes.

I received fantastic service here. Kayla was my advisor. She was friendly, detailed, and prompt. I expect to pay slightly more when I use a dealership for service, and this was no exception, but the pricing here is still reasonable. I had a few special requests, and they were honored. Years ago I worked on cars and was able to verify the work was completed correctly. I will return for future service.

Their service is enthusiastic and after-service is also great.

Very nice people to do business with, Roger, was who helped me. Nice honest man !!

I went to my Honda service dept to get my air conditioning fixed and to ask if I needed a timing belt replacement. When I pulled up to a service advisor's station, a technician passing by suddenly stopped and said that he smelled coolant leaking. I asked for a computer diagnostic test and an eyeball inspection. It turned out that my car was not safe to drive. I had a coolant leak, my radiator needed replacement, brake pads cleaned and adjusted, and I think one or two other things taken care of. My timing belt is still in good shape. The A/C needed a big drink of freon. The service advisor, Kayla, was attentive, professional, honest, and so pleasant while still serious about my car and my concerns. She pointed out several repair options for parts that saved some money while still maintaining quality. She said my car was not safe to drive and arranged for their shuttle to take me home and pick me up when the repairs were done which really meant so much for me. She returned a call and e-mails promptly and that I am not used to so she is an advisor that I want to keep. Kayla is an asset for Honda, a keeper.

Service advisor David Jose Ramirez has consistently provided me with assertive, friendly and excellent customer service every time I make an appointed and bring one of my Honda Accord vehicles. Thank you AutoNation Honda East Las Vegas for having Mr. David Ramirez as a shining star in your service team! Sergio Gonzalez Las Vegas, NV.

Pushy, pushy not! Buying a new car can be an unfavorable experience. Even though it took three hours, it went rather smoothly. Suggestion, tour of the facility would of been nice, even a mini tour would have been sufficient.

I always have an amazing time at Honda Autonation. My first experience with their fantastic service was when my transmission was not accelerating and I took my car to a transmission shop that did not communicate with me, gave me no paperwork, and my car spent 5 days (not including the weekends) in his lot with no understanding of a timeline for work that needed to be completed. I immediately called AAA and got my car off the lot as soon as possible. The AAA Representative suggested Honda Autonation as a great place to tow my car and get the help that I need. As soon as I got to the location my now favorite employee David listened to my concerns, made me feel reassured, gave me paperwork, a timeline for the job and did I mention he has excellent communication skills. He helped convey the needs of my car to the team and have always delivered on what we have spoken about. David has always done above and beyond for me! I am so grateful for the team at Honda Autonation. I am not going to any other place to fulfill my car needs.

It was such a great experience fun, and quick. Kayla was great I would recommend to see her for all your service needs!!

Wonderful dealership, I leased my third Honda in a row from these guys. There deals are always better then the other Honda dealers in town. Ken Schwartz is a wonderful salesman who helped me out with my last two vehicle leases. I would highly recommend setting an appointment with him.

I had to take my older Honda in for a safety recall. They were professional and helpful and took care of the problem and were able to replace my burned out brake lights quickly and efficiently also.

Great place to come to for your Honda. Great service and they do their best to get you in and out.

Customer friendly!

Although the wait was about 1.5 hours, Everyone was very professional and courteous.

Great service! Employees were with awesome attitude from start to finish.

Great service. I really like how they take the time to explain to you what your car needs and that is great for those of us who know nothing about car repairs. 😊

Needed to have my Accord re-keyed after it was towed into the service area. From the first moment, Roger treated me most respectfully. He transmitted an estimate within a short time, and the repair results were excellent. Picking up the vehicle was delightfully easy. I am very pleased with AutoNation Honda East.

First of all, I would like to take this opportunity to thank Justin and his team for such amazing and professional service during my recent visit, it was actually a major service 45k and really worth what I paid for...I had driven it to LA that Saturday afternoon and I could feel that smooth and worry-free ride - back and forth! Well done and keep it up guys! PS: I used to enjoy your complimentary hot coffee while waiting so hopefully it will be available to your customers next time around...😷☕

David typically works on my car and everything is always perfect 👌🏽 As impatient as I am, he’s always very polite and professional. I appreciate how honest he is about what service needs to be done on my car. I always appreciate his help while I’m there.

Thanks Andy!

Good service nice people 👍

Excellent service and customer service is an A+. Kayla is the best. Courteous, pleasant nd very knowledgeable. Explained about the fuel pump recall to my satisfaction.

It was great. Roger Asel, the advisor was very pleasant and helpful.

Roger Asel the advisor was very friendly and helpful.

Roger and the Honda team always go above and beyond to take care of my needs or concerns.

Roger got the job done! 10/10

We drove from Colorado to pick up our car. Couldn't find it anywhere else. Kenny did a great job communicating with us throughout the process!

People were great 👍

Good service, good experience, fast and fair price

Came in for an oil change. Went to the advisor Roberto. Explained me the process and the price; gave a timeframe and delivered my vehicle as promised.

Great place to come to fixed my car

Excelente trato y Rapidez por parte de Robert Calvario, definitivamente “El Mejor” Gracias Robert por su atención!!!

Great experience buying a new Accord Hybrid. Will definitely visit in the future for new purchases

Rodger was very patient in explaining what services I immediately needed on my car and I really appreciated that!

We always receive a personalized treatment and it is one of the reasons why we continue with Autonation Honda , especially for the quality of attention that my husband and I received from David Ramirez, I always follow his correct recommendations, he has great knowledge about what our vehicles need, he is the best, just do not raise the prices of spare parts.

Wonderful service...got right in for my 8:15a appointment for an oil change and service. As always... Roger was exceptionally efficient and helpful! Love this service team!

Service is great!!! ☆☆☆☆☆

Justin is Honest. Services are efficient and reliable.

Great service and awesome people. I have been using this auto nation dealership since 2006 and will continue to do so.

had my oil changed and it was quick and staff were friendly

Sales person Danny Solana was very helpful. Great communication pre visit . His desire to sell was tempered by his desire to please. I left without a purchase because the exact car was not available but felt that the vehicles that I did try would have been a solid purchase it it fi the bill. Felt no pressure and when ready to pull the pull the cord. They will be my first stop.

Great service great prices! How often do you go to a shop and get to say that?

There are friendly and good service I recommend 100%.

Was great, broke my head cover bolt on a DIY job and they did a rush job on it and the job was again less money than I thought it was gonna be. How often do you go to a shop and get to say that?

We purchased a CR-V on April 22, 2021. Kenny was our salesman and was fantastic. I will not purchase another vehicle from AutoNation because of their payment policy. We said we wanted to pay cash (check) for the car. Nothing was said to us at that time that we could not pay that way. After we had written the check, we were told that only half could be by check and half with credit card. I was shocked. Who has that kind of credit limit on a credit card. Then I wrote a check for half the price. they told me it was denied. So I wrote another check from a different account. Again denied. Impossible because I knew the funds were there. All we were told that it was company policy. Our options were all on credit cards or a cashier check. It made us look foolish. They wouldn't even verify with the bank if the funds were there. When we went to the bank to get the cashier's check, they said there had been no attempt to check funds. This is BAD business on the part of AutoNation. I will NEVER recommend AutoNation to anybody.

Its was a great experience, really easy and done in a timely manner .

As always, great customer service!

Since i step out of my car in the dealer Kayla provided me with the best customer service there is she’s good about explaining every question i had and with the best attitude please make sure passed this along to Kayla she deserve to know she does a good job and because of that I’ll comeback and i forgot the name of the girl that help me en de service desk which she make my experience better she provide me with water I didn’t ask for it but she was kind enough all was good thank you and i am so happy with my Honda Accord sport 2.0 T 2020

Got an alert about a Dodge Charger being on their lot, which I'd been looking to buy for almost 6 months. Ended up working the sale with Luis (who I highly recommend, he is probably the best salesperson I've ever dealt with. Bends over backwards to ensure he makes every attempt to get your needs met and questions answered)? Took the car home that evening. Had a couple small issues that the service department was able to handle for us after a little prodding. But, overall happy with my new used car.

I was impressed with the level of efficiency in the service area. Justin was great. He coordinated my vehicle?s service review and completion in a timely and professional manner and was very pleasant to work with. The entire staff with whom I came into contact was very good, which is why I?ve been a customer at this location for over 40 years!

Generalmente la atencion y el trato de sus trabajadores es excelente. Algunos detallitos a la hora de la revision, chequeo y/o reparacion. Algo a revisar es q ya no cuentan con autos para prestar los clientes, en caso de q una reparacion tome algunos dias ni tampoco el servicio de rentacar q brindaban con Enterprise.

Roberto is a very friendly and responsible person. He examined my car very carefully and soon repaired it. He did me a great favor！！ thank you so much!

Update: Justin the service tech, was amazing at getting me the help. Got my car into service and got me a shuttle to work. Not very happy. Went in on Saturday to get my AC fixed and it doesn’t work now. So I’ll have to take it back in and waste money to Uber/Lyft to work since they do not have loaners.

I love coming to this dealership! I am always treated so respectfully. Each one of the employees are so awesome, you can tell every employee is always in a good mode. They make you feel welcome. Always with a simile, specially the service department. Those guys are so nice! Good job to each one of them, always appreciated.

They have good service,and my service advisor DAVID RAMIREZ is nice.

Great place. Great service. Fixed all problems in half the time they originally said it would take.

Honda East gave me more than I expected. I didn’t think I could get a car because of everything that’s happened during the pandemic. But Leon Allen and Carlos took great care of me. If you’re in the market for a car, even if you think you won’t qualify.. I recommend going into Honda east. I am so happy I stop in. Clean friendly and open.

Why does it take over 30 minutes to your paper work so you can pay the bill and go on your way?

The general manager and Sales representative Leon made our car buying experience very smooth and easy.They were very professional and knowledgeable.We got exactly what we wanted.

Excellent costumer service Daniel did a great job

Roger is a very knowledgeable and helpful service advisor at AutoNation Honda East. I've taken my mother's car there twice now for service and both times I received excellent customer service from Roger. He takes the time to discuss any issues with the vehicle and is honest and upfront about what service items need to be taken care of urgently and which ones can be put off until the next visit. So far my experience with AutoNation East has been very positive and I look forward to taking my mother's vehicle in to be serviced by them in the future.

very satisfied, Justin is awesome!

The best experience in Auto Service, David and Vincent help me with my windshield getting an excellent service both are amazing , Definitely !

Great customer services took good care will recommend it to everyone thanks Honda auto nation your number # 1 👍👍

Every single time I make an appointment with Honda East Auto Service I am given the best treatment and exceptional service. Ask for Justin--he'll take care of you. He explains the repairs your vehicle may need and works with you in adjusting the price.

Brought my 2016 Honda Odyssey for an oil change and brake/rotor service on 4/16...excellent service! Danny was super friendly and helpful. Very informative on what needed to be done. Felt confident about my vehicle after leaving. While waiting, we also spoke to a financial advisor (sorry forgot your name but he was also friendly and super helpful). Also spoke to a few sales rep, they were alright, nice at the beginning then disappears. Anyways, the service department is awesome!

Kayla was very courteous and helpful!. She answered all my questions and had a very upbeat and happy attitude.

Had a very pleasant experience. John was great and can’t remember the name of the guy that sold us the gap insurance but he was awesome too! I hope that it continues to be this way when I take my car for service throughout the years, if so you will have a loyal customer and will always recommend people to come here.

Justin is my car adviser and he?s always been kind and very informative in the needs of my vehicle the team gets the work done and always keeps my vehicle running perfectly

Kayla was very courteous and helpful!. She answered all my questions and had a very upbeat and happy attitude.

Roberto provided exceptional customer service and very helpful. I had a issue with my CRV after a drive from California, I brought it in, he informed me that it would be taken care of. The issue with my car was taken care of. Much appreciated!

competitive pricing and good inventory

I purchased a 2012 Dodge Grand Caravan from Auto Nation Honda. Chris Robinson was my salesman. I got a great deal on an amazing vehicle. I can't wait to go on surf trips in my new van. Thank you Auto Nation Honda

👍🏾🙋🏽‍♂️👍🏾👍🏾👍🏾👍🏾👍🏾🙋🏽‍♂️🙋🏽‍♂️🙋🏽‍♂️👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾🙂🙂🙂🙂🙋🏽‍♂️👍🏾👍🏾👍🏾👍🏾

David Ramirez took great care of me. He listened carefully and even called with repair required and offered some discount coupons after he found the coupon I provided was expired. Car was done early and David called to review the repairs and statement

every time i come in staff is always friendly and get things done right .

Roger from Honda on Shara in Las Vegas was very helpful and excellent at his work. He was fast, efficient and very knowledgeable on cars. He helped me with finding the best deals and even gave me tips and advice on what to do with my car next. Thank you Roger from Honda. I will definitely be going back for my car repairs.

My vehicle needed service and everything was taken care of quickly with Robert C. in the service department. Robert was very clear and concise and had me back on the road in no time. This location follows all safety precautions and was very safe and clean. I will definitely be returning when my vehicle needs service again.

Very Good Service. Thank you!

My service advisor, Kayla Killian, was a joy to work with, I had a 'bolt' or something in my rear left tire. Only a few minutes after I pulled into the service lane, she was with me. She told me what the options would probably be and how long it would take. Results: the tire was patched and NO Charge. Also she asked if I wanted the car washed, which I did, Because of Kayla, and other services advisors I have worked with, I am a very loyal AutoNation Honda East Las Vegas customer.

Staff are polite.

fast service and friendly staff thanks Roger.

AutoNation Honda East are always professional. They service what needs to done on your car. I highly recommend them to everyone i know.

been here a dozen times for maintenence, always been a good visit

Excellent customer service received by Advisor Roger Asel

David is the rockstar of service. Great job!

I have been around for a long time, and during the course of my life, I have purchased several vehicles from many auto dealerships. My experience with David Ramirez of AutoNation Honda East in Las Vegas , NV rates as the best experience that I have had.

Very accommodating, good place and experience in purchasing a car, listens to all what you like in a car and research your dream car.

This is always the best place to take my Honda. I live across town and still drive over to them because their people and their service are exceptional every time.

This place is excellent place to purchase for first time buyers. However, there services are somewhat to be desired when it comes to quality control. I left my vehicle in there care to check on a problem I was having. When I received my vehicle again If found a massive deep scratch on my rear spoiler. This is a new car. My first one. I enjoyed my experience going through the process of buying it here. This being done to my new car is not acceptable! I take care of my car and strive to make sure it is free from any damage. I left my car in your care and this is what was brought back to me. If you could correct this mistake your employees made I would really appreciate it. Untill this is resolved I will leave this low score. I will leave the photos so you can take a look at the damage.

Satisfacory service.

Very good service

I always have pleasant experiences and interactions when I come to this Honda location. Justin was my most recent technician and he was knowledgeable and accommodating of my service needs. As a woman, I am pretty trusting of the advice I receive from the advisors; I have never felt taken advantage of and that’s a good feeling in such a setting.

The most professional and friendly service. Each employee had a smile and were ready to assist. I appreciate you. Keep winning awards! 2021. Esther

Everyone over here provided me with great service! Thank you PJ

Went in to service my Insight and have them fix the sensor for Low tire pressure because tires were fine. I was assured it would not come back on. BUT by the time I got home it was back on. Very frustrated. Called my tech left a message but didn’t receive call back. Had to text him and was asked to bring car back in. Advised that I was heading out of town the next day and would stop by. Let’s see how long it takes for them to fix something very minor!!!

Danny in the Service department did a great job of keeping us informed throughout the whole process and made everything clear before taking care of our vehicle. Thanks Danny!

Best customer service experience in LV hands down! They always make me feel welcome, safe and appreciated every time I’ve taken my Honda there to get serviced. Highly recommend Carlos and the team to everyone interested in purchasing a new or used vehicle!!

Very courteous and prompt

Great Service, friendly people, really cool place to hangout while waiting, I have all my Honda service here all the time.

Excellent service from start to finish. They put customers first. Andy and Ken from sales, Carlos from Finance and Vincent from service parts have all been amazing. Wouldn't go anywhere else.

very friendly service, Daniel was the person helping me, he explained to me in details wat my car needed, I very satisfied with the service

Very pleasant and easy going. John Paul was very professional and knowledgeable.

Su servicio al cliente., auto partes.

Daniel Lopez took care of my airbag recall with extreme courtesy, understanding, and efficiency. He took me in despite there being a scheduling misunderstanding. The service center was extremely busy and Daniel still made time to check on me and update me on the safety recall’s progress. He politely offered a transmission fluid change and remained delightful and polite when I declined his offer. I am looking to buy within this year and Daniel’s service made me certain I want to buy with Honda East. Make sure y’all take care of that man, Honda!

Great customer service. Kayla was great will be coming back soon.

They were quick to serve me and were really friendly. They provided me the current status of my car and gave me suggestions.

I bought a 2021 honda Crv and I had a very good experience with Honda Autonation. Troy was very professional. He made the process very easy for us. I will recommend this dealership to my family and friends.

Vehicle was serviced and washed. Good experience.

Service staff was friendly and fast explained things well

Justin was very helpful. I?m glad he is my service advisor. I look forward to seeing him in service.

Justin have a great costumer service! Very helpful

Very professional, great customer service. David Ramirez is my service coordinator, and as always he is very friendly and knowledgeable. Always explaining everything to make sure I understand. Always giving recommendations on the different services needed, but does not feel pushy or like he is trying to sell you anything which I like. I don?t like when people are pushy trying to sell you services. Keep it up David! You are great!

They are very friendly and great customer service :)

Honda’s are amazing cars that’s a given. There are a fe dealerships where you could go to purchase one here in Nevada. What has kept us coming back to this location for our last few vehicles is Leon Humphries. You can get amazing customer service anywhere, however Leon with ease made our recent visit and every visit prior an experience. Amazing service is what keeps us coming back...

I recently bought a 2021 Civic. Andy and Robin made sure that I felt comfortable the whole time and took my concerns into consideration. I love the fact that they felt at ease with me as I did them. Normally I would just wait for months before making a decision like this, but I just couldn’t this go around. They have called and checked on me to make sure I’m doing and feeling great with my new purchase. I couldn’t have chosen a better team to work with. Thanks guys!!!

Roberto, my advisor always inspects my Honda Accord thoroughly every visit. He knows his knowledge about cars, and always gives my baby a good shine.

Roger Asel was my technician and he was very polite, professional and very thorough with explaining what my car needed done and why. The service was done in a timely manner. Very please with staff and service.

Professionalism and done when promise. Very satisfaction on work they perform during my visit!!!

This is a terrible place to look for cars. The entire staff is rude and tried to take advantage of me. In fact they picked me up but refused to bring me back home because I didn’t purchase at their inflated price and interest rate. It was raining and cold yet and hey laughed at me trying to get a ride back home. Do not waist your time even shopping here they are thrives and rude.

Fast, professional , great customer service and experience

Service was great and my service guy David was so helpful. Love the facility

This is dealership is diff.,with others dealership in Vegas. They will treat you good like my experienced. The sales was really nice and no BS. I took home my new CRV-EX AWD and only 2hrs awaiting time. Everything was so easy.. thanks to Jose the sales🙏. Not to mention, they picked me up to pickup my new car❤️ Highly recommend !!!!!

Outstanding professional services in closing our purchase with Jocelyn Briones and Joanne Nguyen. No hard ball pressure, gimmicks, or switch n bait; only prompt, straight up, team work to satisfy this customers purchase request. Deal negotiations were comfortable and no stressful degrading attitudes at any time. Communications verbally, email, and txt were consistently timely, polite, helpful, and arrived at a very satisfying conclusion; completed sale and all elements done with details and no surprises. Here is the amazing aspect regarding this purchase: We never met face to face, ever before or even after completion of all elements of this purchase! We began as total strangers over my initial telephone call to delivery. I reside in Ohio and a family member that resides in Las Vegas picked up the new 2021 CR-V and drive away on time and as agreed once funds were received at the dealership via an overnight certified check via Fed-x. These two wonderful sakes professionals met every need I presented to my total satisfaction. Autonation Honda East Las Vegas has a fantastic team like I never before experienced in my 50 years of purchasing new automobiles. Thanks and blessings to a great team that fully satisfied this buyer beyond what words can express. We will be a repeat customer due to a total satisfaction experience. Larry from Ohio.

Rodger is my service manager and he was waiting for me as I drove in. Rodger had my CRV finished and I was on my way home in no time at all, great experience!

I?m happy with the service given to me. Thank you Kayla Killian, service advisor for taking care of my car?s needs when I brought it there.

Quality Good Service at obtaining first hand customer requests. A great team player that constantly help the needs of their customer. A real instinct to understand your clients.... Especially, Ms. Kayla Gillian?s understanding and professionalism on handling services.... you?re very good at following up with your client... Keep it up!

I won't be going to any other Honda dealership in town. Roger A. made this the best experience I have ever had when doing maintenance/service on my vehicle. I would buy Honda's just because of how great things went. I have had service done on my Honda at other dealerships in town and have been so disgusted that I fell upon Honda East. I am so glad I did. Thank you so much for everything.

Excellent customer service, and responsiveness to a problem situation I had.

Purchased our new vehicle from Leon with hsnds on support from General Manager Scott. The process was simple and seamless and they provided a great offer for my trade. This is our third vehicle from this team.

It was great Rodger help me out tremendously he was very kind as well as the shuttle driver

I made an appointment at 7:15 to get my tire looked at and they didn?t look at it til 8:15 when I told them I had to leave by 8:30 so I wouldn?t be late for work. And I wasn?t out of there until 8:45 and I was late after I was told it would be no problem to get me out by 8:30. Was very disappointed.

Brought the car into Auto Nation , Roger accepted the car , very friendly. Called when it was done & easy pickup as well. Duanne

Excellent very friendly. Faster. And really good deal. Thank you

In and out 1 hour 15 minutes... Friendly Service Department ... Explained exactly what maintenance was needed.. I really like my Honda Pilot.

Kenny was great! Overall, dealership was attentive and expedited my purchase!

I was not a big fan of the customer service that autonation but found a couple of service person in this facility that really knows what they are doing,thank you

Friendly, efficient , excellent service

I wasn’t happy with the service the guy Help me Francisco run my credit without asking me and get my permission get the permission from my wife about my credit and after we signed a deal they send me home with two different key one key of pilot and one key Honda Civic they told me come over we going to change it for you when I come home already said OK so now we’re going to order you one they didn’t need me at the office to bring back the key just gonna order it and then I will bring it in the same day they make me to do back-and-forth a few times I love the car I didn’t like the service

Awesome service.. took a little time but they were short staffed

Justin was very helpful and attentive. He went above and beyond to make sure prices and services were right. Really appreciate the great customer service he provided.

Okay so my 07 Accord was sluggish and some compliance bushings were shot so i was having a very bumpy ride. Brought it to Justin at AutoNation Honda and not only did he figure out why the car was sluggish but he did it with no engine light. Bushings done with everything they did only took a couple hours. Cars purring quieter than a kitten now and also the ride is very smooth. Thank you bro.

We have been a customer at AutoNation Honda East Las Vegas for 6 years now and they always take such good care of us. On the sales and service side, there is always prompt response, professionalism and honesty and kindness. We just recently had our car serviced and they addressed all my concerns with our vehicle, fixed what needed to be and they did it very quickly.

Smooth and easy purchasing experience. They worked with me within my budget and found the perfect match.

Went in to get and oil change and it’s always easy and convenient never a hassle, Justin is always friendly and on top of it he makes the experience a breeze thank you!

Got my oil changed, they were all so nice. They didn?t take that long either.

I bought my first Honda CR-V in 2014 from this dealership. I have put 114,000 miles on it since then. I love that I have only had to bring my vehicle in for the regular maintenance. I just had it serviced a few days ago. While waiting, my service advisor David kept me informed of the technician's recommendations and progress. I am thoroughly pleased with this dealership and Honda. I would highly recommend them

Didn't have to wait that long. Explained to me the things that was done with my car. Good experience.

I always get quality service on my Honda Accord Coupe at AutoNation East. They check all the systems and make sure everything is properly working. There attention ion to detail ensures I don?t have any major breakdowns saving me a lot of money in the long run.

Robert @ Honda East is absolutely the BEST technician ever! He's professional, precise and very knowledgeable. I also have my vehicle serviced timely and no issues with my Honda Pilot or my Civic!!!

The service was friendly, relatively fast, and pretty fair prices. The service Attendant Robert C. was super nice, and no pressure tactics.

I’ve lived in Las Vegas since 1978, and I’ve bought 4 Hondas during this time. Three of them I bought from Honda East. What makes this unusual is that I live on the West side of town. The customer service at Honda East is worth the drive and that is why I return there to purchase. My sales representative Leon Humphries, was respectful, knowledgable, patient and thorough. He answered all my questions and helped me compare models to make the best choice for myself. Everyone involved with my purchase helped to created a pleasant experience.

Need some water for every guest even the small size...

Highly recommend! 👌👌👌👌👌👌👌

Leon Humphries was very welcoming and made my experience with Honda great. He was very patient and took the time to explain everything to me. Always on top of everything. Would highly recommend seeing him!

get service and customer service would recommend to anyone

I highly recommend Honda east Autonation to my friends and family.

Carlos and Kenny were Great! Outstanding Service!!

As a women going to get your vehicle serviced it can be intimidating but having another women technician assist you and explain to you what you car needs, was very comforting. Thank you Shaylea at Honda East Las Vegas.

We just leased another Honda from Autonation Honda East. As they have for every Lease, they worked to get us the best deal. Leon was great to work with.

Kayla was exceptionally wonderful with her job and answered any questions I had. The process did not take long either.

David was friendly, explained everything in detail for my 36,000 mile service - and he gave me an accurate window of time to wait and explained all charges.

I went there to get my oil changed I was glad to be assisted by Kayla. even though she is one of the newer service reps you wouldn?t know it being that she was so attentive and helpful. Will be definitely scheduling all appointments through her

Justin was absolutely amazing. He was courteous, helpful, and personable. He ensured I was comfortable with all the information before servicing my vehicle and the work was completed quickly. He was a true professional.

I Had a problem with my ridgeline truck and it was fairly new I went to buy the parts for the problem that I had and the parts manager told me to go see the service manager. Have the service manager help me out in a way where I didn't have to fix it myself they fixed it for me service was Excellent they did a great job I am totally totally satisfied. The dealership went above and beyond what was necessary to make me happy.

I thought I was going to have to find a way to fix a problem that I had myself. the parts department the service manager all help me out and I got my problem fixed right away I postpone getting it done for a long time because I thought it was going to be expensive. The dealership was very helpful friendly, Never had a dealership do this for me was very nice.

Everytine I go there They treat me like family... they are all nice. David is reliable, knowledgable and easy to talk to...

Thanks!!! To everyone in services for making me feel safe

My service representative, David, is the best. He's always dedicated to providing me and my car great service and keeping it in tip top shape. He knows I hate problems because problems cost. But he finds a way to make thing affordable and helps me prioritize repairs. Thanks David! Thank you AutoNation East Sahara.

Thank you Justin for always giving great advice in regards to my vehicle. Also thank you to shawn for always working on my car. Great team work AutoNation ?

Ken was definitely the best very knowledgeable and professional

Kayla explained everything and had great customer service!

They know the value of a lifetime customer, simply priceless.

This was a better experience than my 1st time. My only question now is why are some repair parts are little more expensive than other shops. I still don't mind coming there and i do recommend to friends. I appreciate their service and hard work. Thank you.

Por que siempre el personal es muy eficiente

Good communication with tech and repair was faster than expected

Service dept A1 David goes over your work done, explains everything one should be aware of. Kind and considerate this is a true Guest service rep.

The one thing I have to say is, during the finance part of it, I was offered the add-on's, he did not fully give me pricing, my mistake and not asking, but I think when offering the add-on's he should have said "this is the add-on, this is the cost to you". I should have reviewed it but he really didn't offer that either....I learned a good lesson that day for sure....purchasing my first car since my husbands passing....I guess I just was really nervous about the entire thing....once again my mistake so now I am really stuck with a few add-on's I don't want.

I would recommend good job

Great Internet Sales Service. I did not want to talk to any salesman and I negotiated the price I wanted by emails. I called them for an appointment after price was negotiated. Ken Schwartz, the salesman, attended to me the whole time and explained everything about the features of the car. I have not met a better salesperson than Ken. Eddie Litchford, the Sales Manager, was also very nice and accomodating.

Always very friendly courteous service at AutoNation Honda East.

From the time I pulled in excellent check in service started paper work finished in minutes. Car was finished being serviced well before the time i was told. Thanks Jeff

Excellent customer service and on time oppointment ! Kayla the employee she was nice and helpful.

My experience was very professional from the initial salesman (Chris) to the financing officer (Alan). The whole process was efficient and very well done.

Easy and convenient service. Facilities were very clean and guidelines for Covid protection were in place and followed.

The Sales person is kind and patient He provided everything I need with smooth process.

My advisor was Kayla Killian. Very courteous, helpful. Very impressed by her professionalism. She accepted my coupons and explained what was going to be done at this visit.

Was visiting Las Vegas from SoCal, my car?s service light came on. Called this place in the morning and they gave me an appointment for that afternoon. They did the oil change and also inspected the car well. Appreciated the external car wash at the end. Thanks, -R.J.

Roger was very personable and professional.

The advisor Justin Bennett is very helpful and knowledgeable. I will for sure goes back to them .

I would recommend Joanne Nguyen. She worked her butt off to get the car I wanted and was very professional. I loved the customer service I received while there and the finance manager made things easy to understand. Top notch!

Thank you Justin for helping me with my car. Thank you for understanding that money is little tight at the moment but still took the time to write down what I needed to start looking into servicing.

I was in and out in record time to get my service issue taken care of. Thanks to David for making my service visit such a pleasant one.

We got exactly what we were looking for, hassle-free, great service

Great customer service especially David Ramierz

Honest and outstanding service!

Thank you Eric and Carlos ! I walked out with the car And the price I wanted! God bless you ! I’ll be back

Chris is super nice and good salesperson. He is very helpful.

It?s always a pleasant experience going in to Honda. David is super nice and efficient. My car is always worked on in a timely matter. Being a busy mom of 3 getting in and out as quickly as possible is a bonus! I love my Honda and Honda?s team!

Roger was amazing. Communicated well with what was going on with my car.

Had to get a software update. I was created soon after I arrived by Josh. He let me know what yo expect and how long it would take. When my car was ready it was clean and easy to get. Thank you

Outstanding customer service, on time and promise kept. Very clean and professional environment

Buen servicio, rapido y confiable. Arreglaron el problema de la puerta.

Of all the Honda dealers service departments in Las Vegas, this is the only one I trust with my Honda?s. They are honest, nice, and their work is the best

My experience was great and the salesperson who assisted me was very helpful and walked me through the whole process of purchasing the vehicle. I enjoyed every aspect and look forward to working with them.

Excelente atención muy amables todos me siento como en familia

Kayla Killian was excellent . I had no appointment but still oil change service was quick.

Kayla was great from the moment I drove up. She is quite adept at her job and knowledgeable of the many services offered.

The service is very nice.. is better when we make an appoitmet. The wait is less.

My experience was very pleasant. The stall was very friendly and courteous. Roger Asel was very informative and the service was done in a timely manner. Thank you Roger for your professionalism

I like it because everyone is very courteous and very nice very attending Joe Ramirez does a super great job of get me in and get me out that’s why I like to go early at 7 AM appointments

Nice rep & helpful & assist you in every steps of buying your car

I will never buy a car here.. i sold my car i came back to canceled my Honda care and Carlos gave me the hard time to cancel it I did this in June and its December and its still not cancel I been back and forth..they don't there job Right im still waiting for my Refund good on getting your money back

Our whole buying experience with this dealership was excellent. No pressure No hassle.

I?ve been going to Auto Nation East In Las Vegas Nevada for the last 7 years. I have found the sales and service staff to be considerate and knowledgeable, always willing to extend a helping hand. As long as I continue to live in the valley I will continue to utilize Auto Nation East for my sales and service requirements

Overall I was happy with the process. It was quick and easy to sell my vehicle, which is a very nice vehicle. Some of the process seemed robotic and rehearsed. Some of the comments and actions i saw from a few employees seemed disturbing. If you are going to be in this business you should act professional.

Friendly, professional and courteous sales personnel, financial advisors and staff.

Exelente. Todos me atendieron profesionales. GRACIAS

The service from the representative was great. The facilities really do need to be updated

fast professional and safe now.they also wash your car for free

Excellent service, David Ramirez and the technician took good care of my car. Great job! Happy customer. Highly recommend AutoNation Honda East Las Vegas.

I went in for an oil change and air in the tire. Justin took care of all my car's needs. I appreciate the kindness he showed through out the process. I will definitely be back for all my car's needs in the future.

Thank you Jocelyn and Alan for all your help during our purchase process. Very informative and helpful from the beginning. Jocelyn kept in contact with us and updated us on used vehicles as they became available and helped us find the right car for our family.

The professionalism of customer care service representative Josh.

Everyone was great, they treated me with respect!!

They went to extra mile to obtain the Honda Accord Hybrid in the color I wanted and it was an upgrade with no extra cost.

The service department did not advise me that the side mirror they replaced would not be the same color/finish of the existing mirror and that the warranty does not cover paint. Now, one mirror is white and the other is pearl. I left several messages for a management call-back. No one ever called back and the General Manager was never available to receive my call. I firmly believe one important way to measure a service company is by how it responds to the inevitable mistake they will make. AutoNation Honda in Las Vegas failed miserably on this one. I will now need to take the vehicle to another location to correct the color.

Scam scam scam scam Scam scam scam scam Scam scam scam scam Scam scam scam scam Scam scam scam scam Scam scam scam scam Scam scam scam scam Scam scam scam scam Scam scam scam scam Scam scam scam scam Scam scam scam scam Scam scam scam scam Scam scam scam scam Scam scam scam scam Scam scam scam scam Scam scam scam scam Scam scam scam scam Scam scam scam scam

The employees are friendly, helpful and competent.

It is always a great service at Autonation Honda. Great service overall, and helpful employees when I have a question about my vehicle.

They were quick and courteous while helping me.

Thank you for the professionalism and commitment in all the services I have received .

If this gonna be the case,I would not recommend East Las Vegas Honda Nation

Great quick and easy service. I would recommend to anybody I know that this place is a wonderful place to buy a new or pre owned vehicle. The prices was fast and easy and I got the car I wanted

Extremadamente satisfecha es el 3 carro que compro con autonation honda east Las Vegas Porque tienen un excelente servicio siempre te tratan súper bien y te ayudan en lo mejor para ti zulma es una persona que tiene un excelente customer service te ayuda mucho tiene siempre algo bueno para convencerte y te hace sentir de la familia 😀🤗 me encanta a y dan muy buen servicio en los carros también muchas gracias autonation honda east Las Vegas for su excelente servicio

Awesome..................

Lot of repairs, a/c compressor tires, alignment, and drive axle seals in the transaxle housing. Completed in about four hours. I question how detailed the diagnostic are and is there a written report available?

Jose was very good. He got us a deal we were looking forward, quick and super fast. by the time we arrived at the dealership, he had the car ready. thanks

I really like the personalized service I receive every time I take my car with you for maintenance

Very positive experience from Jose? explaining the SUVs to the test driving,

Justin did a great job helping with my car and it was ready before he said it would be, was washed and ready to go!!

Excellent customer service and clean facility. Love how they handle customer specially David.

Great place and great people. They really take care of you.

Took care of me had me in and out awsome experience

Justin Bennet was great and his customer service was top tier. He made sure everything was communicated clearly and everything was done in a timely manner.

The service director Vincent is the reason I love taking my car here! He is so friendly and incredibly helpful!!!!!

Sale MAN Jason was absolutely amazing and help me out on my options also Allen was great too thanks I love my Honda

Good customer service , fast with quality . Keep up the good work. I would highly recommend you.

Great facility, great people. Always take care of everything, sometimes before I'm even aware there's an issue. Highly recommend.

Best experience buying a car again at auto nation Honda. Everyone was great! I hot the best deal, beautiful car and they made it easy.

This was a great place to go as a first time buyer. They were very informative and very patient with me answering various questions. I will definitely recommend going to AutoNation if your buying a vehicle for the first time or thinking about purchasing a vehicle.

Roger is the best in the service department , He got me in and out in a few. If you need your car service especially a Honda go see him, He's very good at his job

I've been taking my cars to the Honda dealership for over 20 years and the customer service is outstanding. Thank you Vincent Vitale for taking my car for a test drive and solving a problem unseen by the human eye.

I observed the staff are really focus on their customer on my case I’ve been satisfied of the services for the past 5 yrs under the advise of David Ramirez he is really honest & thorough on his explanation of what services my car really need; He is an excellent standing towards his responsibilities & to his customer

I was pleased with my service rep, Justin, I didn?t feel like I was being taken advantage of. I was told what I needed which I knew in advance, so I had it repaired...

All around good service and people

Thank you Mr.Roberto Calvario for being splendid & excellent service.Just keep it up!!!!

Fantastic Customer care, always put smile , friendly and professional. Nothing is difficult to them . Justin Bennet was assigned for take my appt service and He help me to understanding of the car needs . Good Job Justin thanks for your help.

Josh was my service rep and he was outstanding!! He was very helpful and explained everything that was done. My car was done quickly and on time and was clean and disinfected. Great service as usual. Been servicing my Odessey here since 2012.

Thank You to Robert Calvario for advising me in regards to my front Brakes to be replaced! He has excellent communication and customer service skills! I'll see you soon!

This place has the best customer service of all dealerships! the waiting area is very clean.

Justin in the service department was amazing great customer service and very attentive. I would recommend Auto Nation Honda.😀😀Thank you

Buying a car is always one of the worse experiences. However, I purchased a 2020 CRV, our salesman Troy was not pushy, gave us space and was very pleasant to work with.

Took my vehicle in for service and Roger was just awesome in taking care of all of the issues and concerns I had.

I have been coming to this Service Department for the last 3 years, the facilities are NOT APPROPRIATE for the service personnel or for the customers. Please review the facilities in person so you will see eventhought this is the closes Honda Service center to me I am going to drive a few more miles to go to a center that is more appropriate and safe.

Great service, Great team Roger Asel was amazing and really helpful.

Roberto was the person that helped me. He was very nice and was able to explain what my car needed. He was very patient and nice.

David is a good service advisor. He makes sure things get done right on your card . great service overall. Can't ask for anything more

There are all excellent and I have experience to see all staff are very professional to introduce there qualities, there are the best !!

Took my car in for service it was quick, efficient and as promised. Justin was my service writer he keep me updated on the progress. I recommend this dealership for quick efficient service.

Excellent service very clean super fast high quality

The people working there are curtious, very help ful and it is so easy to get what you need plus they make sure you are satisfied.

Justin Bennet is fantastic.. I trust him fixing my car. He is the best.

Service on Honda is great David Jimenez took care of my car service and I’m well satisfied

Waited 30 minutes for service advisor to see me. Seems pretty high. Overall I am satisfied been going autonation Honda Las Vegas for years and they do a pretty good job

Always helpful and friendly.

Fast service this is my 5th Honda that I have bought from Autonation Honda east, Zulma and Francisco are always fast and efficient and they provide great customer service

I did my Honda Accord 2015 front driver side Tire Loosing air at Honda East Sahara with Justin Benett toke care of the service and he did a good job and my car is running again.

There customer service is great and friendly. My third time buying a car from them.

Great 👍 place. The service advisor will discuss in details what’s to be done in your auto. Very nice and friendly staff.

My car has 28k miles and wouldn't start. Called the dealership who had my car towed, battery change and wash washed all in 2 hours. Thanks for your prompt service.

I have been going to AutoNation Honda East Las Vegas since I've moved here and since then Justin and his team has taken great care of my car. They provide excellent customer service. The lobby where we wait is well maintained and comfortable. They are reliable, reasonable and very knowledgable. I have the upmost confidence in them every time I take my car in to be serviced or repaired. I won't go anywhere else. I recommend them to everyone! Ask for Justin!

Fransisco is honestly the best rep we could have asked for

Awesome experience every time! Very efficient service from Mr. Roger Asel, Mr. Justin and Mr. Vince of the Service Department.

Roberto really did go out of his way and made sure I was taken care of. Greatly appreciated. Lobby looked clean but it was busy so waited outside. He gave me updates on my car and He offered me water which was also appreciated. 10/10 Las Vegas East

Just a real quick Thank You for your time of being honest Justin.... I trust Honda and have recommended many people......Justin by far is the Best.......Thank You again Honda.......

Roger in Service was excellent. Carlos and Zulma were fantastic.

All went smoothly and performed in a timely manner

Very good professional service.

Buen servicio al Cliente. Francisco fue nuestro agente y fue muy amable y comunicativo. Me gusto mucho que no presionaba para hacer la venta siempre nos dio nuestro tiempo para pensar y siempre trato de darnos un buen precio.

Extremely satisfied by the great world class Service received by Roger Asel and Mr. Vitale. My loyalty to Autonation Honda East will continue because of the years of great experiences with your great service advisors, accurate solutions and the best sales experience by Zulma. Thank you for over 12 years of the best car services you have given me. Gabriela B.

Awesome customer service. Got me in and out with a new car!

My service advisor Justin took care of my family and I very well. We needed to get a new starter in my Pilot. That was going to take a day. He set us up with a rent a car and even dropped us off at Enterprise since they were not picking up any customers due to the Covid-19 pandemic. We really appreciate your service and will be coming back for all future services.

Always happy with the service we receive from AutoNation Honda East Las Vegas. A.Z. and Ken Schwartz always go above and beyond.

Professional customer service with a friendly staff. Roger is amazing! Vincent Vitale is amazing. Trustworthy staff and quick service. I don’t take my car anywhere else and highly recommend this staff and location to all. ⭐️⭐️⭐️⭐️⭐️👍🏻👍🏻

Taking my Honda CRV for service/maintenance at this location for several years now, I think, says it all. I have always trusted this place, especially my service advisors, with the care of my car. My car is 15 years old and still running great. That's how great they take care of it. Thank you to Justin B., my newest advisor and to the techs working on my car to keep it always in tip top shape and giving me and my family peace of mind always on the road.

Mr . Roger is excellent hospitality, and giving me advice about my next service to my Honda and the store was hygienecally. .while i am waiting to get my service done Mr. Troy explained to me very well the car i wanted to buy again in Auto Nation Honda at Sahara, all my 3 cars i bought in Honda Auto Nation. thank you and stay safe ..

Robert was very helpful and fast at doing my oil change

Everyone provides me with a good service, but I ask not to wash my car and they washed, is not a big problem anyway, my car was looking beautiful

I went last minute without an appointment and they were very helpful and it was fast.

I received an excellent work and service. The staff are nice and the facility is very clean.

Friendly and efficient service as usual. Roger Asel, service advisor always takes care of me. Miss my salesperson Johnny Molina though.

Wonderful service...got right in for my 8:30a appointment and my bumper was repaired and car washed by noon. Roger was exceptionally helpful!

Every time I come to this location I get awesome service. Yesterday I took my car to do alignment and other work done,and I would like to recognize David and Keith. Cause every time I come here they both make sure I leave happy with a smile,they are very friendly and definitely I ll be going always back to get my car services at this location. Thank you.

Staff is very friendly and knowledgeable. Can?t get better than that. Josh was the service person that set up everything to fix my vehicle. He is amazing. Thank you very much.

Excelente trato, muy buen servicio

Very straightforward People to deal with. Excellent customer service. I will recommend them to friends who are looking for a Honda.

I had to take my car in to replace a flat rear tire. I did not have an appointment, but Joshua still helped get my car serviced in a timely manner. He was very helpful and had a great attitude. Awesome customer service!

Muy buena experiencia y muy tratable los señores del servicio le doy 10 puntos del 0 al 10

The staff was friendly and helpful. Roger was very informative and got me in and out of there quickly. The service was quick and everything was serviced perfectly. I actually don't mind going in for service, which is something I've always dreaded. It's a nice change.

Paid cash for my vehicle, it?s been a week and still don?t have my green slip.

David is honest. One thing that you will look for to get your car serviced is honesty. Thank you david.

All staff were curtious and were wearing masks for our protection.

Excelente servicio muy atentos con los clientes

Very helpful staff and great service from agent CHRIS and manager Jocelyn

Good experience. Great customer service would recommend

Awesome customer service , couldn?t have gone smoother :)

I had my car service done at east Sahara and Roger did an excellent job. Thank you very much!

Roger was super helpful and repairs were done quickly. I love taking my vehicle here, everyone is so helpful and friendly!

I had a very easy and awesome experience with while bringing my car for service. Thank you Evelyn!!!

My car was due to have the battery replaced. They got me scheduled for an appointment very quickly. The customer service representatives were very helpful and professional keeping me updated on everything.

My 40 mile and 2.5 hour round trip was totally unnecessary. The misleading and deceptive email I received from Honda east on 6/3/20 should never have been sent. My brakes are just fine and did not need any service. You owe me something big time.

Auto Nation East has been servicing my Honda CRV for the last10 years. Couldn’t ask for better service. I have never had to wait to get regular maintenance work done and they have been very honest and up front about any needed repairs.. thank you to Roger my Honda service rep on my last visit for the great service.

Roger does a great job attending our vehicle needs

Love it, this place is amazing

My service was excellent and timely. The maintenance check was explained and items that needed done were prioritized

Employees friendly and explain their repair suggestions. Made an appointment and I was checked in and repairs completed on time.

Great customer service, quick and easy. I would recommend everyone to go there.

It was so easy to get my car service and David was able to assist in getting all the repairs needed and explained to me in detail to me which made it extremely helpful to understand what was being done to my car.

I paid for oil change. You said the the warranty does not cover the requested service. However, the issues wasn’t fixed. Please stop giving credit to your company because he deserves nothing Mr Honda East Las Vegas, you are not qualified for any star

Great service. Service writer met me at my car and took it right in Antino was great Lily at the service desk even gave me a new pen to sign for the car. Was done in time with no surprises

Kenney & staffs were friendly and helpful. I felt comfortable that Kenney, manager and Allen (Finance) worked together to provide a deal that's satisfactory!!

Antonio and his team are amazing! They repaired my car and they always take care of me. Thank you!!!

Thank you Eddie, Marlo and Alex!! I am enjoying my new HR-V. You guys are awesome! Anyone looking for a new ride? Call Eddie :)

5 stars for the team, great service and price! They treated us very well from the minute we walked in and all throughout the smooth process. Worth the drive across town!

Great experience! Took in my car right away. Helped me out with the services I needed

Great service the guy who took car of me was awesome and very helpful

I like David, he is so honest and actually is one of the best technicians there. I took my truck in and he told me what the most important repairs were. I have a 20 year old SUV and I think whoever the mechanic is, they do the repairs as good as my husband. I have been to some sketchy mechanics. They are expensive. I would hesitate to take your hybrid here if it needs repairs. they use to have an excellent hybrid mechanic years ago I don't know where he went.

Evelyn volpone is an excellent service advisor. She took care of everything fast. Thank you evelyn.

amazing service and a safety standard that's hard to beat

I found the vehicle I wanted on Cars.com and reserved it through the Auto Nation website. The communication from the dealership was awesome and the entire transaction went smoothly. I found exactly what I wanted and didn't have to go through the hassle of shopping in person or haggling.

Evelyn is my girl. She is very helpful and knowledgeable

As always Auto. Action Homs East did a spectacular job. Courteous, friendly and professional I cannot day enough about the team. I would particularly like to give a shout to my Advisor Evelyn! She is awesome -personable and professional. There is a Honda service location 10 minutes from my home yet I drive 25 minutes to this location because of the quality of the staff.

excellent service...the best