12,000,000 Cars Sold to Happy Drivers

"It's nice not to haggle over prices. Their prices are good!"

-- Misty H.

"They got me in my dream vehicle. They listened to what I wanted and I felt heard."

-- Eloni T.

"Service advisor Katie was very pleasant and professional. 10k miles and service and was in and out in under 1 hour."

-- Tom D.

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Recent Reviews from AutoNation Honda East Las Vegas

I will never purchase another vehicle from AutoNation, especially from Honda East Last Vegas. I had purchased by used 2015 Honda Pilot on 3/2/2019. I saw that the vehicle was available through multiple websites, however there was no actual photos of the vehicle. When I had contacted the dealership to ensure that the vehicle was still available, we were excited to drive in and check it out! The salesperson mentioned that the Pilot was just coming out of the body shop but it has got through their 125-point inspection. We test drove the vehicle and then decided to proceed with the purchase. I had advised the salesperson that the vehicle isn't clean since there was still dust and particles on the left side door panels. They had cleaned up the vehicle and removed the markings on the window from the body shop. Took the vehicle back to the dealership on 3/14/2019 (12 days after purchase) when we had noticed that when we were driving, we could feel a lot of bumps. Found out that the vehicle needed an entirely new power steering rack. Got the vehicle back on 3/14/2019 6:30PM and then found that the problem was still occurring, now our rear-view mirror was loose and one of the speakers wasn't working. We didn't have the vehicle long enough to enjoy the audio so there was no way for us to find out about it until after the fact. Took the vehicle back on 3/16/2019 8:45AM (14 days after purchase) to get the items fixed. Received a call later that evening stating that they did not have the parts and it will be available on 3/19/2019. We finally picked up the vehicle on 3/21/2019. Items were fixed, all of our gas was used, the vehicle was dirty and not vacuumed after the techs had fixed the vehicle. Today is 3/26/2019, 5 OUT OF 28 DAYS my vehicle was in the shop. I am very disappointed in the AutoNation brand and the dealership itself. It seems like the certified inspection was a joke. If I wanted to have a troubled vehicle like this, I could've gone to those smaller dealerships off of Boulder Highway. I should've known something was up from the beginning since there were no photos and when I saw the vehicle it was still "coming out of the body shop". I am lucky that my husband is a mechanic and he noticed these issues right away. I am sure this has happened to other people but they didn't notice until the warranty was up and had to pay out of pocket. Again, I will never buy from AutoNation, especially from Honda East Las Vegas.

Cynthia Gonzalez Mar 26, 2019

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Reputation score by peer group in the automotive industry as reported by Reputation.com.

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12,000,000 Cars Sold to Happy Drivers

Come Experience the AutoNation Difference

Recent Reviews from AutoNation Honda East Las Vegas

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Customer Reviews

12,000,000 Cars Sold to Happy Drivers

Come Experience the AutoNation Difference

Recent Reviews from AutoNation Honda East Las Vegas

Cars.com

Edmunds

Facebook

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