Any maintenance that I have done on my Honda Pilot '05 is, firstly, described to me in detail work that is necessary to keep the vehicle moving and me driving, safely. This advance knowledge gives me time to prepare, budget - wise and time-wise. The maintenance is completed on time, a nice car wash to keep the vehicle looking good on the outside and off I go. Any parts used or replaced are warranted. I feel like I get more years added to the 'life' of my car.

👍

Great place. Ken Schwartz was outstanding. Drove the Ridgeline but didn't purchase. The price was a bit higher than I wanted to pay. They did provide me with a good offer on my vehicle though. Not sure of my next steps.

Went to get diagnostic test , mada appointment same day, Dropped off my car at 9pm picked it up 6 but they were done at 3pm, Eric was very helpful, clear in his explanation and my options.

I have 2011years Model Honda CR-V , since that year I go this place for my all service, my dude David Ramirez always take care of my car , he ‘ really good mechanic guy , thank you for service ,

During each service visit I’m always taken care of by Kevin. His expertise and way of detailing all services that were done makes it so easy for one to understand. I also appreciate his way of describing what future maintenance I may be looking at in the coming months. Thank you Kevin for always being so helpful I look forward to all my future visits!

First bought my car here in the end of 2020 and the buying process went great! Got a sweet deal, now fast forward to May 2022 still getting pretty good service from the service team when I go for oil changes and other concerns. I didn’t get a solution when I brought it in one time for a random vibration when I brake & a clicking noise coming from my car, but hopefully I’ll get a solution one day. Other than that servicing my car here is pretty straight forward and detailed make sure to get an appointment!

I was really impressed with Roberto. He knowledgeable fast, friendly. I noticed how well he can multi-task. The service was excellent. Thank you

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Fast, efficient and polite service personnel

Very good company

Service appointment went great. Kayla Killian is always very friendly and professional.

Everyone at Autonation Honda East was great! Joanne Nguyen and Carlos Burgur were professional and courteous. They answered all of our questions clearly and did not try to confuse us with jargon or add hidden fees like other dealerships. I highly recommend Autonation East and will definitely continue doing business with them in the future!

Showed early for my appointment, that didn't matter, they got my car started right away! Very nice staff and fast service. They were not pushy on anything and I felt very comfortable. I will take my car there again when I am visiting Vegas. Thank you

They was so helpful and professional they Explain everything in detail of course the best dealer in Las Vegas

A great big THANK YOU to AutoNation Honda East and their courteous staff. My requested repairs were made quickly and the price was very reasonable. Driving away, I felt a sense of peace and comfort in knowing that my car was running smoothly, safely, and efficiently.

I have always had excellent service at Auto Nation Honda as a loyal customer since 2013. I appreciate that Vincent, the service manager, takes time with the customers and listens to their concerns. He is caring and is honest. My service rep., David, communicates with me throughout my service and I’m SO happy the shuttle service is back! Donald, the driver, picked me up and dropped me off. Door to door service! My Accord is awesome but I plan on buying another from them soon.

Service is amazing. Staff is super friendly, ask for Justin, very honest and cool guy. He explained in detail all questions. Service is fast. No need to spend hours waiting for your car.

Yessenia was incredibly helpful and attentive to all of our needs. The minimal haggling and lack of market value addendums were a major plus! Overall, it was a great experience.

This is the only Honda dealership that never ever answers the phone when trying to call sales.

I drive a lot for my work, AutoNation East Honda always takes care of me, I trust them to take care of my Honda CRV

Kayla takes care if all my needs even of I am in a bind. I can call her and she will fit me into her schedule so I never worry. Kayla makes everything smoother as I dread going in to service with my Honda Sport is always a couple to a few hundred dollars maintenence. I see service techs coming and going and sure hope Kayla is there to be my smiling face.

Recomendable…Luis es la persona que tiene que ir si van a comprar carro porque desde el primer momento hasta el final se siente la vibra de honestidad y buen trato..estoy feliz con mi honda…

I've gotten all my servicing here at Auto Nation Honda off Sarah since moving here in 2018. I've never had a problem with getting help. Yesterday's service appointment went smooth. Dropped my car off at 8:17am for scheduled work needed at 15,000 miles was out of there around 10:00am. Done and done, customer service from Robert I believe, was great! Wouldn't go anywhere else.

Ken Schwartz is a great sales man and overall great guy. I came here after going to a few other dealerships looking for a used car, this dealership gave me a fair deal and Ken knows how to talk to people so that made it easier. I am overall a happy customer of AutoNation Honda thank you for getting me my family car!

The best experience in Auto Service, David and Robert are my favorite people they are excellent always finding the way to help with the right assessment on my car service I recommend AutoNation Honda East Las Vegas. .

The service was great. Was informed with all the condition of our car. Honest to their word especially the cost of the service. Very polite, professional, especially Ms. Kayla Killian... Really excellent auto service center. We’ve been a customer of yours since day one, and there’s nothing more important than honesty, integrity, professionalism in auto service industry. We will definitely bring again our car every time we needed a repair or service.

The people at AN are really considerate when it comes to their customers. Ariel at the service department was really honest and helpful when it came to fixing a flat tire. At other tire stores, I was told I need to change all four tires (because of one flat tire), but Ariel ensured I only needed to change that one tire, since the other tires' were not as worn down as the other tire shops insisted. So, they really are not trying to rip you off, which is something anyone can appreciate.

Great service. Kenny was are go to guy.

I cant believe my father bought a vehicle from this very unprofessional location. I was hoping to resolve an issue with a lease (death of owner) and "Ivan" at first was acting helpful. When he realized I was a POA he immediately said "we dont do that". You cant tell someone who holds a legal document that they cant deal with you. Maybe is a Vegas thing. Subsequently, I cannot get anyone on the phone E V E R. It says the system is unable to take the call, they dont even answer the phone. And the car he sold my elderly parents is like a shell; didn't even know cars came empty this way anymore. Whomever this IVAN guy is might possibly be the worst representation of the Honda (which I have enjoyed since 95). RUN from this location.

Great customer experience and speedy service.

The service department was awesome ESPECIALLY Kayla killian😉😉

Excelente servicio. Tienen el mejor personal mi visita fue en el área del taller muy profesionales y amables. Muchas gracias David por siempre ser amable y resolver todo lo de mi auto💯

Shout out to my technician Ariel for giving superior service. I called with a concern and immediately he said, bring your car on in, we will take care of you. So I went on down, they fixed what was wrong. He had me in and out all within an hour. He was kind, meticulous, and friendly. It's people like you that make autonation feel like family. Keep up the good work!

Amazing experience!! This was my first time purchasing a car. Leon was great to work highly recommend him. Overall had a positive experience.

They took great care of my car, addresses all the issues I had and explained every part of the process. Robert did an amazing job, would recommend him every time!

Very satisfied with my car buying experience here. They made the process very easy and also helped get the best deal possible. Yesenia, the sales associate who assisted us, was incredible, she did an amazing job getting us taken care and made sure we had everything we needed. I will definitely be doing business again here.

Great service, first place I've been in a long time that actually wanted to sell me a car and not play games, I appreciate that.

I’m happy with auto nation company, second time buying CRV, different location but they serve me same same way .I came to Honda East Lasvegas,met Joane Nguyen she so kind .She help me from beginning to the day my car arrived.

Roger always has excellent customer service. He always gives very informative information on what your car needs an when it'll be finished. It's always a 10 star experience working with the team.

I was able to get financing and was out the door in less than 4hrs. Thanks!.

Robert was really helpful! He responds quickly to my questions.

ENTERTAINMENT so your get board COFFEE so you don’t fall asleep while waiting. waiting room is spacious.

I love my honda, the Staff was brilliant !!!!

With the shortage of vehicles in the market, Troy Robina made it extremely easy for me to find the exact car I wanted! He provided a genuine and easy experience throughout the sales process, and really listened to what I was saying. Thank you Troy!!!

This time it was very fast, I wish they had at least plugs for customers to charge and work while waiting, or some basic things like water for customers at no cost being that we are paying a lot already…

We were looking for a new Accord Hybrid, and had tried to contact all the dealers in Las Vegas. Ken at AutoNation Honda East was the first, and for a while the only person to respond. He was quick with good answers to our questions and helped us reserve an inbound car that met our requirements. In the office, we were treated very professionally and kindly by all the people involved: the one who greeted us, Ken Schwartz, and both of the gentlemen in the Finance department. In the past, purchasing a new car had always been a relatively unpleasant experience with other dealers. At AutoNation Honda East, it was a thoroughly enjoyable - and painless - experience!

Although the wait was about 2 hours, Everyone was very professional and courteous.

They was very helpful and understand even the Service worker came out to help me forgot his name but great work and Kayla was the best, Beautiful Woman by the way

4+ hours over 2 days to cut paperwork on a deal with a pre-approved loan. My “Certified Pre-Owned” vehicle was delivered with exposed wiring in the back seat, squeaky brakes, and a heater that rattles. No response to my emails, but they’re happy to spam me with several marketing texts and emails a day.

4+ hours over 2 days to cut paperwork on a deal with a pre-approved loan. My “Certified Pre-Owned” vehicle was delivered with exposed wiring in the back seat, squeaky brakes, and a heater that rattles. No response to my emails, but they’re happy to spam me with several marketing texts and emails a day.

Brought in because we thought we'd blown a seal on our struts. They cleaned the bottom and inspected the car. No leaks found. Turns out we drove through something foul smelling and oily. They washed the car and sent us on our way, no charge.

Would never go back unless it's an emergency

I understand that a decently priced used car is harder to find at the moment because of the current state of the economy, but we showed up at this place without a car, & left the same evening with something very nice. The staff was friendly, and the financing guy was very helpful. The recommendation came from a relative, and in the future we will definitely consider going back.

In this time of short supply, I first went to Honda West. I found out they were adding a "protection package" (upgraded floor mats, rubber trunk cover, plastic door covers) for - get ready for it- $2200. Mandatory, on every car. If that's not the definition of rip off, I dont know what is. Andres Solano was wonderful to deal with. Ask for him. Alex in finance was super also. Autonation was straightfoward and great.

The staff were very helpful during the process of trading my car in for a new Civic Si. My salesman Andres was awesome enough to give me a quick refresher on manual which helped me a lot. Jude also explained the financial side in an easy to understand way which made everything much clearer to me.

On my way to Las Vegas from LA, my car had an issue about 20 mins before arriving to LV. It was minor but needed to be fixed ASAP because there’s no way I could drive on the freeway. I took my car in and was expecting my car to be there all day and cost me an arm and a leg. I was shocked and relieved that my car was fix in less than 2 hours, but I was even more relieved that it did not cost me a lot. The cost did not affect my budget at all. On top, Ariel was not only friendly, he was so helpful and honest. I do not live in LV, but I super recommend this place. Again Ariel, thank you for your super kind customer service!! I made it back to LA, no problem with my car!!!!!!!!

Fast and down to the point

I've been a Honda customer since 2017.. My first 2017 Honda Civic I leased through the Honda location in the Northwest part of Las Vegas My 2020 Honda Civic I purchased in March of 2020 just before covid hit. AutoNation Honda East on Sahara went out of their way to order the vehicle I wanted from Phoenix, Arizona. Even though I live on the west side of town there's a location near my home but I prefer to have my vehicle serviced at AutoNation (Sahara East) Last week my car wouldn't start. Robert the service representative called to schedule an appointment for me to drop off my vehicle before I went to work the following day, a few hours later Robert called to say my Honda was ready, not only the fast service Robert provided that day, I didn't have to pay to replace my battery, he went out of his way to confirm the battery was under warranty!!! As we all know with the inflation everyone is counting their pennies.. Thank you Robert for your excellent customer service and saving me 💰💰💰

Friendly staff. Clean, updated building.

Kayla is my service advisor she's great, got my car in & out in one day for ac repair. I've been a customer of Autonation since 2004 when it was desert Honda, no complaints!

Smooth business experience all around! Would recommend! Thank you

AutoNation Honda East Las Vegas always provides thorough, excellent service. Needed repairs or maintenance are thoroughly explained in advance and costs are explained. The waiting room is comfortable.

As always, great experience going to this dealership for my car service maintenance.

Bought several cars from Autonation Honda East Las Vegas. Most recent a 2022 Honda Civic Sport. Best looking Civic yet! Beautiful car in Sonic Gray Pearl. Would recommend to anyone!

Roger in the service shop is AMAZING! Our fuel pump called it quits in Vegas on my wife's trip to California. It was after hrs for the lab techs, but Roger made sure our 2020 Odyssey would be looked at first thing the next morning. His tech did a great job at finding the problem and fixing our vehicle quickly! I was not with my wife during this, and Roger helped me and my wife feel better about the situation. Thanks you so much Roger and your mechanic!!

Kevin was great. Very helpful, quick & efficient!

First time coming to this location for a repair and Roger was who helped me out. The service was fast and he kept me updated the entire time.

Been getting my car service here for the past 3 years and the whole team is always helpful! I was very well pleased with the great service. David was professional and nice . Answered all my questions with patience and always tries to get my car out the fasted they can!

Wonderful experience purchasing a car here for the first time. Ken Schwartz, was our sales person. So knowledgeable on Honda products. Professional, friendly and patient with our questions. Alex in financing was had the same qualities as Ken. No regrets about the process of purchasing our new vehicle with these gentlemen.

I bring my vehicle in for service and the service advisors are always very helpful and polite

Excellent service can't ask for more....Thank you ! your Great!!!!

Robin and Yesenia, I appreciate your care and professionalism. We got a family car above and beyond our expectations at affordable price Sincere and result oriented, no pushing, no hidden fees, no tricks. I HIGHLY RECOMMEND!

We were refered to AutoNation Honda East and we got an exceptional service there! Our family got the most spacious and beautiful car that fitted our budget Honda Hr-V Sport 🥳 Aegian Blue 💙 Representatives were very open, honest, helpful, protective. We felt very valued and special. We were helped all the steps through starting from forms and finishing talking to the pushy insurance agent 😎👍 When we picked up our son from school on a new blue Honda, his eyes were sparkling with happines. So are ours! Thank you very much Team! You're the best 🤩📢

Honda East is amazing! Vincent and Kayla in the service department are phenomenal! They take great care of me here!🙂

I had a radiator flush done at 66000 miles plus regular maintenance. 597 dollars. I picked up my car later in the day and all technicians had gone.cashier was only one there. I went to my car and I could smell radiator fluid or antifreeze. Drove my car home. 4 miles from the dealership. Next day I drove 10 miles. Car still smelled of antifreeze. 2 days later I drove 1 mile and hot temperature gauge came on.i immediately drove to dealership. Manager said after radiator flush sometimes car develops air bubbles. But there was no damage. I noticed when I used air conditioner it wasnt as cold ad it was before radiator flush. After 2 weeks my car still smelled of antifreeze so I went back to dealership and service advisor said there was antifreeze that leaked and needed to be cleaned. Smell went away but I lost faith in auto nation east sahara. So on my next maintenance I went to a different dealership. They tell me whoever has been changing my oil stripped the bolt to the oil pan and I needed a new oil pan.700 dollars plus 200 for labor.i thought would honda auto nation deliberately strip the bolt on the oil pan.after the radiator flush and then the problem with the stripped oil pan that either they have technicians that arent trained or they have technicians that are not completely honest. I will never go back to auto nation east sahara or would I ever recommend

Ariel Barbon is a wonderful worker and he took such good care of us! I highly recommend him!

I went to see Ariel Barbon and he was very friendly. I went there when it just opened and left about an hour an a half it was really fast they have a nice waiting area.

Wow- amazing service. Brought my CRV in for a recall repair. Kevin took great pains to explain all the things they found, though he was not at all pushy about getting it done there. He expressed care and personal interest. Clearly they take pride in their work. Very detail-oriented. They even cleaned my car for free (badly needed and it looks great). I’m totally not used to this quality of service at a dealer. I highly recommend.

PJ gave excellent service. Always looking for a solution to my questions. Never pushed or rushed me into a decision. Will recommend him to my clients

Every Time I take my car in David Ramirez always helps me out, explains the problem and takes care of it.

Fast + efficient service. Did what they said they would for the price they gave us in the timeframe they gave us. Kevin was fantastic!

Muy buena atención, rápido y fácil el trámite.!

I came in for an oil change (which is covered by my warranty) and I was helped by Ana J. who helped me get into a brand new Honda HRV. She made the process super easy and worked with me on what I could afford. This dealership has been amazing to me. This is my 3rd purchase with them and I am never disappointed! Thanks again Ana!! She even gave my son snacks!

I bring my car here because David has always taken good care of it. I purchased my car here a few years back and I’ve never looked elsewhere for service. David always provides stellar service every time so I’ll definitely always return!

Went in for a multi point diagnosis and was suggested to get spark plugs replaced. Agreed to the spark plugs and next day came back and they told me about my diagnosis that my battery was fine. I hop in my car and it wouldn’t start. They jump start it and take it to the back and then tell me “oh actually your battery is not fine & and you need a new starter”. They’re diagnosis are not accurate or correct and don’t trust them. They probably put things on my diagnosis sheet to be replaced that don’t even need to be looking for money out of me. When I’m asking on how to read the diagnosis sheet and explain to me what is going on with my car, Mariana one of the tech agents reps was quick to talk over me and try and rush me out the door. It was obvious that I was a nuisance to her by her attitude and reactions and snappy responses. When all I asked for was a break down of what I paid for and what services were done to my car. She automatically put her guard up and chose problems. She can’t handle simple, direct, & blunt questions without being offended or ready to argue or defend herself. Save your money your time. Horrible and uncomfortable experience. P.S. David was cool.

Caring attitude from the moment we drove in from out of state and they saw the problem with our HRV. Quickly got us back on the road. Most courteous of any dealership I have ever been in.

Sales team reached out, helped me how I wanted to be helped, didn't over talk, we're very professional and helpful. as a sales person myself, I totally enjoyed Luis and Andres! Highly recommend contacting them for honest inquiries or purchases. Finance-Jide Alexander Concepcion was easy to talk to and upfront about all items financial! Sales manager- Jocelyn Briones, help out a lot. Very patient!! by far one of the best car dealerships I've bought from.. no one in Vegas or Arizona were this awesome!

Excellent service Love it They help me and told me exactly the things that my car need it.

APPOINMENTS very much recommended but walk ins can happen. It was currently being renovated at the time but STILL very easy to find the service center with all their directing signs. I just needed a look at my bent rim to see if they can fix it along with a new tire, and they were capable. Everything could have been done same day. You can wait in their lobby or leave your car.

Coming here I was in a serious bad mood due to having a issue with a different Honda dealer, so I called Andres who took the time to reach out to me that they will be having a few Accord 2.0t which I wanted, called him and said “I’ll be coming to the dealer” he took his time to talk to me and get to know me and dedicated his time to help me with the paperwork. I will be honest I was sitting in the dealer for a great few hours but what Andres did was by far the best salesman I’ve had, got me approved for a brand new 2021 Accord 2.0t with 0 miles I was shocked and couldn’t believe this was happening with amazing benefits and a decent payment. If anyone were to ask me where is the best place to get a new or used car I will send them to AutoNation Honda East Las Vegas, with Andres and Kenny I felt royalty, respected, and they both did a great job checking on me while I was waiting for the paperwork to be processed by the banks not going to lie they are both great guys in my experience with this dealership.

Ariel nice. These people always say something needs to be done and its always around $200. My car smells like gas after oil change. I didnt put new gas in.

Awesome customer service as always man from Kenya works st the parts department ask for em he will do u right

Luis was a great salesman!!! He was very responsive and understanding to every question we had. This place is a great place to buy a car. There’s no mark up on the brand new cars and they’re up front and honest with you.

My appointment for oil change & tire rotation went very smoothly as always. I’ve never had a bad experience at this location which is why we have bought 3 Honda’s from this dealership.

I have entrusted AutoNation Honda on East Sahara for ten years to care for my vehicle. My high standards are always met and often AutoNation exceeds my expectations. I am consistently impressed by the service rendered from Vincent over the years, and now in addition, Roberto as he takes a lead in the Service Department. Communication is excellent, clear and respectful. These gentlemen take pride in their work. Thank you to the mechanics that keep me and my family safely traveling. Without them and their expertise, our world would come to a halt. I feel welcome and rest-assured knowing my vehicle is in good hands at this AutoNation location.

Hondas are the best.

Came in for an oil change, Roger was very helpful with informing me of future needs for the car.

This is my 2nd time with AutoNation East Las Vegas. Was not even seriously planning to get a new one but I did anyway! The whole process was painless and so professional. Mr. Troy, Mr. AZ and the very accommodating manager ( which name slipped my mind at the moment :) ) were all so great! This is definitely the kind of business you would want to trust all your vehicle needs. - by Sharon Centeno

The service was relatively quick as compared to other dealerships. They also offered complimentary shuttle service and car wash for those getting their vehicle serviced.

The staff are very helpful and professional. I commend PJ, for his honesty and patience with us.

1st ever car purchase in April of 2021 and a year later I am out of a car... I bought the car in cash, was excited and confident in my choice. Thought I was getting a good deal and for something safe and reliable for my family. Drove the car off the lot and days later the check engine came on as well as I noticed oil leakage in my drive way. They claimed to have done a "10 point inspection" and said that the oil was just excess from the pan as they had just changed it. Due to craziness surrounding covid last year the car sat for 4 months undriven starting in Sep. Driving home from the gas station the engine cut out while driving and seized up. Options to fix it cost more than I paid outright they are claiming it a normal possibility and unable to offer any help or suggestions besides buying another car. Do not purchase a used vehicle from this dealership or any other that makes you sign and arbitration agreement. I know now that is a clear red flag that they know they are selling you a bad deal.

Muy buena atención..gracias

What a great experience! Jon was great to work with. He never made us feel pressured to buy and never tried to upsell us on anything. We were coming from out of state, so he even made sure we were qualified with the rate we were looking for before we travelled to Vegas to get the car. All in all, the service was amazing and the prices were the lowest around.

Muy buena atención y rápido servicio

I recommend only place I will ever go to for service on my Honda! They are all very nice and informative about the services that they perform and keep you updated for upcoming services so at least you can be prepared!

Excellent Customer service!!!

They were quick and got the vehicle i wanted.

Easy To Talk to and will take care of your car for sure. Overall good Experience👍🏻

On March 7, we went to AutoNation Honda East Las Vegas to have our car (Honda Odyssey 2014) examined and fixed the problems, these problems including "D" signal blinking, service light on, FCW systems failed, LDW and FCW yellow signs show on the screen. They used electronic diagnosis to check and found out the problems, and to replace transmission 3rd clutch pressure switch, changed gasket , drain washer, full synthetic ATF etc. Total amount of invoice was $660.37. When we drove the car on March 8, all these problems showed up again. then I sent an email to service advisor Ariel Barbon, he set up another appointment on March 9, to reinstall the sensor. Total invoice amount of this appointment is zero. Service Advisor Ariel Barbon is very sincere person and felt apologetic for not fixing the problems at the first time. I rate his service for 5 stars..

I'm well satisfied with Auto-Nation Honda East Las Vegas. Family atmosphere. courtesy and respect is their trademark;; you'll feel the care, attention and concern to what ever problem you may have at that time and insure they do their best to help. Auto Nation Honda East Las Vegas maintain the epitome of excellence when it comes to customer service. Keep it up!

Stopped in for a new battery while was in the area got me right in and right out in less than an hour great service. Appreciate the quick service and courteous service writer and staff.

Just Bought a 2022 Honda Accord with the help of Kenny Weaver. Really great straight to the point rep. I'm in sales myself and the expirience was very smooth and professional. They helped me get the interest rate I was wanting. I left with 100% satisfaction. Thanks guys!

Really fast and easy Kenny was a great help

Excellent service, good treatment!! Thank you to Zulma on sale and service: David

They waist my whole day and they don’t even touch my car.this is the worst service I have received.

Best dealership I’ve had! Felt absolutely no pressure at all, Kenny listened to what I wanted and made it happen! Thank you Kenny!

We were in the market for a brand new Honda Odyssey. I inquired about one that they had incoming and Yesenia reached out to help us reserve it. She kept us in the loop while it was in route. Upon meeting her and the rest of the team she was wonderful to work with. Everyone else was extremely friendly as well. Even after buying the vehicle she has been checking in to make sure we’re understanding everything okay and has reminded us that if we ever have questions don’t hesitate to reach out.

We were in the market for a brand new Honda Odyssey. I inquired about one that they had incoming and Yesenia reached out to help us reserve it. She kept us in the loop while it was in route. Upon meeting her and the rest of the team she was wonderful to work with. Everyone else was extremely friendly as well. Even after buying the vehicle she has been checking in to make sure we’re understanding everything okay and has reminded us that if we ever have questions don’t hesitate to reach out.

Great and professional help by this dealership Specially by my sells man Luis Flores And his manager Robin Good job and keep up the good work, I will definitely be coming back and recommending family and friends Thanks again. 5 stars…..

very favorable experience

Best car 🚗 service in Las Vegas

An incredible car buying experience. We were treated as if we were family. From Ken Schwartz our salesman to Alex in finance I couldn't imagine going anywhere else. I have known that Autonation is a fantastic place to look for a car and purchase one, but Autonation Honda East in Las Vegas is the best. Thank you Ken and Alex for everything along with all the other staff. Before we drove our new car away Ken went over everything in the car to make sure we were fully aware of how everything works and made sure we were fully satisfied new Honda CR V will definitely have all of it's servicing done at your service department also.

I can honestly say I had the best experience here. As a first time buyer I had no idea what I was doing and they explained everything along the way. I highly recommend buying a car here. Ask for Luis. He was the best.

My salesperson hid the fact of previous damage. The girl who does the registration and licensing made several mistakes regarding my purchase. This is a real buyer beware dealership. Shop with caution.

It was excellent. I took my car in for an oil change and they did an inspection as well. I felt they were honest and trustworthy. Kevin the Service Advisor was very professional.

Always a pleasant experience. David is always super helpful, informative, and attentive. Wouldn’t trust my car anywhere else and with anyone else!!

I found our car on the internet and sent my request to see if it was still available. Our salesperson was Yesenia and she was very helpful from the start to the finish of our purchase. Their price was better than other dealers that I found with cars with more miles. We are very happy with our purchase and would recommend AutoNation Honda East Las Vegas and Salesperson Yesenia to everyone !!!!

I’ve been coming to get my car service here since 2017. Staff is friendly and always keep you posted on updates with your car. I did have an incident where the service that was completed on my car was not good. I returned back to the dealership and they fixed it right away. During and after Covid services where taking a little bit longer than expected but they try to get you out the door as soon as possible. Overall I would recommend!

Great experience at arrival and quick service. In addition to quiet area to do work as you wait. Thank you

Staff is always very friendly. They get the job done right

The appointment was easy to make. The staff took the car back to service right in time. The new temporary waiting room is nicer and larger than the previous permanent one. As far as snacks and sodas, their waiting room offers nothing but coffee, powdered milk, and water. The service was completed on time. There is a lack of written documentation as to their findings.

I recently took my vehicle in for service to the Honda auto nation location I received some of the best service I’ve ever had from any shop in the Vally of Vegas my service advisor Jose Ramirez Violeta Went above and beyond to make sure my vehicle was serviced correctly kept me up to date as to what was going on with the service app on picking up my vehicle after repairs got down and showed me the specific parts that where replaced on my vehicle those type of actions what I love to see most shops will take short cuts to get you out faster but here I feel I was taken well care of my vehicle driving better than it ever has since I purchased it I have nobody to thank but the experts over at the AutoNation honda service garage those guys are awesome

Friendly, courteous and professional.

I am the most positive person and was taught if you do not have anything good to say be hush . I was always taught to see the rainbow even after the storm . However , there is no way I can not warn people of the poor professionalism at this dealership . Let’s look at the pros as there is always good 1. The process was painless , quick and simple .2. We love the vehicle we purchased . . However , once you drive the vehicle off the lot everything they told you is incorrect . It took us 2 months to get a tag because it was not given to us and we were told that the DMV had it . Even the DMV person laughed as if she had heard this before about this dealership . They were rude every time we called . If it hadn’t happened to us I wouldn’t believe it . They couldn’t have been more unorganized , unprofessional even if they were being paid to. It was mind blowing that they are still in business .

Exelent costumer service!!! THANK YOU SO SO MUCH!!! DAVID RAMIREZ for helping me with everything i needed..! Honda needs to give you a rise. You made this experience not to be Stressful at all.

I have been bringing my car to autonation like I do my other purchase from Toyota autonation. With my Honda service has always been excellent and my service advisor is David. I am definitely in good hands 🙌

This place is trash. They will lie to you about your car get you to spend money on parts you don't need and the kicker the parts you paid them to fix they will say they changed the part but it's a lie I had them change my lower strut mount and when I got my car it was the same way I told them they said it has to be something else witch was a lie I had someone look at the car they told me it was the mount I said impossible because I just paid hundreds of dollars to fix it but sure enough he changed it and it fixed the problem they are Dishonest I will never go back to this place

In a time when every dealership is absolutely taking advantage of the shortage of new vehicles on the market due to the chip issues, this one is not. Honestly, transparency, and a fair deal, in a challenging market is what has won me over as a customer that will recommend them time and time again. They realize that creating a lasting customer is far more important and valuable than burning everyone in the temporary market to jump on a crisis. Ask for Leon, he was great.

Everything!!! Salesman Troy is tha bomb and so is Leon! They really work hard to get you financed

Excellent service!

Mi experiencia fue muy excelente desde la llegada al servicio asta la entrega de mi vehículo a pesar de que no soy muy bueno en el idioma inglés ellos se esforzaron para brindarme el mejor servicio y sin duda alguna así fue si tu eres cliente de auto nation o piensas aserlo este lugar tienes que visitar

Mariana was very helpful and made sure I was up to date on what needed to be done for my car to be maintained well. Service was nothing but excellent.

Very fast and easy process with purchasing a vehicle! They are very flexible with down payment and the customer service was beyond great ! So glad I was able to work with and purchase a vehicle from autonation

Always friendly and quality service provided. You pay more, but you're getting quality Honda service, parts, and excellent technicians working on your vehicle. Totally worth every penny. They've kept my 2004 CRV running in top condition 81,0000 miles and counting. 2/16/2022 100k mile service. My 2004 CRV is still running great! Thank you AutoNation Honda East Las Vegas!

Great staff and great service .

Came in to get my car oil changed and I made a mistake and I made it at the wrong Honda dealership when it should have been this one and Kayla was our service advisor, take care of everything very professional. Make sure everything was taken care of made sure we had estimates on everything we need to make sure the car is running really good cars 10 years old, runs amazing I always take it here and they always take care of me thank you so much Kayla and everyone else for taking care of me and my little car

They care about their customers. They recommend the best for your cars.

I was very well pleased with the great service. David was professional and courteous. Answered all my questions with patience . Excellent attitude ! I would definitely return To service my car and perhaps one day purchase another Honda. Thanks David God Bless You !!!

Everybody at AutoNation Honda East was great to work with. Jose took time going over many different options and helped us find the vehicle that was perfect for us. The financing process was very easy, too. I've had my current Honda serviced at Honda East for years and have always been very happy there, so I wasn't surprised at all with the buying experience. We are a very happy two-Honda family.

Under the short supply, I have had the hard time to find a right car for my son since last October, 2021. Autonation Honda East Las Vegas was the one I reached out since Autonation has more new cars delivery every month. Joanne Nguyen has been awesome to find me a right Civic. She never stopped updating me and got me the right one with right price. Carlos Olvera as finance director drove me for the right price including warranty. Now I can tell that I have the best Honda sales team for me and my friends. Please do not overpay at others. They are great.

Tanto el vendedor como el manager que me atendieron fueron muy amables. Excelente servicio, me fui encantado con mi nuevo carro.

Service was on time and quick.

I have great stuff with this place.......and not so great stuff with AutoNation. They picked me up from the airport and stayed open late so we could get paperwork done that night and leave early in the morning which was amazing. On the other hand, sold me a car which they told me was in "perfect, garage kept condition..... the night we got there saw the front spoiler was broken and looked like it needed reattached to the bumpers and when we got it home found out the bumper (underneath the front spoiler) was cracked and broken and needed replaced.

absolutely love these people! always quick and very helpful.

Easy to schedule appointment. Once there they were courteous and let me know wait time. Follow safe social distance/mask requirements. Was in and out in 2 hours, very reasonable amount of time.

Service is great!!! ☆☆☆☆☆ 3 years I've been going to Honda AutoNation East Las Vegas.

Luis Flores has a great attitude and his customer service is one of the best I have seen by far. Thank you again Luis

Justin Bennett is an amazing service technician at Honda East. I love that I don't have to worry about servicing my car because Justin has always been upfront and honest. Justin treats me like family.

MY SHOUT-OUT IS TO OUR SERVICE MANAGER, ROBERTO. WE TOOK OUR HONDA HRV IN FOR SERVICE TO AUTONATION HONDA TO REPLACE A BLOWN RIGHT FRONT TIRE. THE TIRE WAS REPLACED BUT THE MANUFACTURER WOULD NOT GIVE US WARRANTY COVERAGE. WE PAID FOR THE WORK. ROBERTO HOWEVER PERSISTED IN GETTING US THE WARRANTY REPLACEMENT, THAT RESULTED IN A CREDIT FOR THE WORK PERFORMED, SAVING US OVER $200. ROBERTO ALSO MADE US AWARE OF WARRANTY COVERAGE WE PURCHASED FROM HONDA IN 2019 TO RECONDITION THE TIRE RIMS (NOT SURE IF I DESCRIBED THAT CORRECTLY). BUT THE BIGGER POINT IS THAT OVER TIME WE CAN FORGET ABOUR SERVICES BOUGHT AT THE TIME OF PURCHASE OF THE VEHICLE. A GOOD SERVICE MANAGER, LIKE ROBERTO KEEPS US AWARE OF THESE WARRANTY SERVICES, WHICH CAN SAVE MONEY WHEN NEEDED.

Roger is amazing always great customer Service. He goes above and beyond for his customers. Thanks roger for Always taken care of my Honda!

They entire staff of AutoNation were very nice and extremely helpful! Really enjoyed working with Chris Robertson!

Kevin was my advisor, he explains everything to you in detail about what needs to be done to your car!

Kenny W was great to work with, we were treated respectfully, given clear details and allowed to make decisions that were best for us without any pushing.

Roberto (Service) and Team Honda are why I first leased a vehicle, then made a purchase, and I will keep returning for the best Honda Service. #familia #honda

Vince the Service manager is the Best! He is always kind and helpful.. He has always exceeded Excellent Customer Service. I went in for my transmission and Kayla was right there to help. My appointment was at 2:15 they were able to get me in a little earlier and done within an hour. I have had my car serviced there off and on since I bought my car in 2013. I highly recommend there location on East Sahara. Tami M.

Kayla in Service is such a pleasure to work with!! She’s taken care of my car twice, once for a tire accident and once for an oil change. She is very courteous and professional. Thanks Kayla!

Eric salesman amazing service Kayla K amazing on the service department

Had to wait too long to check out otherwise the visit was great

Kevin and his team (also Rene) were very professional, kind and helpful in giving the maintenance service to our car. We appreciate them all 🙏🙏

It was quiet, clean and a joy to me to know that competent personnel are working on my car!

Very nice, very calm people and process!

Been going here in years for my vehicle service, highly recommended!

Transparency and friendly service

My car salesperson is PJ Cabello. We are just walk-ins but He is very helpful and an honest salesperson. this dealership is the only one that did not add extra thousand $$$ on the MSRP. Other dealership would trick you but could not explain why? i recommended this dealership to my friend and we are just waiting for the unit that she wants. Go to this dealership and you wont go wrong.

Chris Robinson and they whole staff were great. I had a car totaled on Thursday morning and had a new 2022 Civic Friday night. Talk about lucking out in this market where you can’t find cars!! They had a car, model and color I wanted that you can’t find anywhere and someone cancelled and I was able to grab it! No haggling, no mark ups, just straight to the point and let’s make it happen. Even going to help me with titling in the state I’m moving back to!!!

Terrific Service Department. I have always had an outstanding experience getting my car serviced at this dealer. They have always provided excellent customer service. Roger Asel is professional. efficient, and pleasant. I highly recommend him.

Good , excellent customer service . Highly recommended 👍👍👍

At a time when many dealers in Las Vegas are charging $5,000 to $10,000 above MSRP, I was pleased to find AutoNation Honda did not. I was able to get a 2021 Honda Ridgeline for under MSRP without added things like paint protectant which many dealerships use to add profit margin. I received a good deal on my trade and was treated well with no hard sell tactics. I will definitely be going back in the future.

Ariel, in service, did an amazing job on my vehicle. I bought a used Odyssey earlier this year and I learned that this was the same place my vehicle had been serviced. I had brought it in because the low light had come on and it made me nervous. Ariel had my vehicle checked out and assured me there were no issues with the engine or transmission. He even recommended future services to maintain the vehicle's integrity. Will definitely visit again!

I bought my Odyssey new in 2013 and have traveled across the country (from the midwest ever since). AutoNation Honda East Las Vegas is the only Honda dealership I trust with my van when I am in Vegas. They have been there for me for many years now. The customer service is excellent. Every time I am there I am treated with the utmost respect and honesty. I want to take and send a thank you Robert and Keith for all their help.

The whole environment from start to finish is actually a FUN experience. My Service Representative is Robert AKA Roberto…He is very knowledgeable professional and polite…Nobody is pushy to sell you anything… It’s a relaxed atmosphere. My Honda Pilot is a fantastic vehicle and I’m grateful to Roberto for his attention to detail…He is the best !!!

I am David Dao I came Autonation Honda East Las Vegas for Maintenance Mariana and the staff did wonderful job after maintenance they washed my car very clean I waited there about 1 and half hour and Mariana noticed to me everything done I appreciate Mariana and the staff at Autonation Honda East Las Vegas. Thank you so much. David Dao

Arial took such excellent care of my odyssey on a day I was really stressed out. My granddaughter died of cancer last week and we needed to travel to Utah for the graveside service. I don’t think he knows how sad and upset I was inside plus I knew my van needed more than just a lube job, but he got it completely checked, got both front abs back brakes done PERFECTLY, took the Costco auto program discount for me and gave it back running like new in a few hours. Thank you!!!!

I have been here two hours already with an appointment for an oil change, when inquiring about the length of time, Kayla informs me they are short staffed and running around two hours(NEVER mentioned ANYTHING about being short staffed or an exceptionally long wait during check in) I will most DEFINITELY NEVER be back..thought I would try because its so much closer to my home but lesson learned..Honda West is DEFINITELY worth the drive

I have been going to AutoNation for 9 years And receive great service each time.

Excellent ,everything is great 👍

Really good service they we’ll always find a solution for you either to buy or refinance your car!!

Roger Asales the service advisor was great. He was straight to the point and used no bs words about the service that I came for. The place was undergoing renovations and quite messy which was understandable.

Always on top of it. Great work.

My recent visit was amazing with Kayla Killian and her team.They take good care about my car needs.Big thank you with her team!

We have bought and serviced our Hondas at this dealership since 1995. Never had a problem, service is always fine, sales staff are helpful and cars always fine. Keep up the good work.

Fast and immediate service rendered by a great employee name David. Thank you so much sir that even without our appointment he immediately did change oil of our car and replaced the wiper. Keep up the good work sir.

Terrible service, even worse excuses. I brought my 2019 Accord in for the fuel pump recall and about a month later my car ends up stalling in the middle of the road. I was stranded for hours near a busy intersection in 115F weather. I eventually got my car towed and dropped my car off for them to look at the next morning. I came back the next day and I am told that a faulty fuel pump O ring was the cause of the issue. I asked to meet with the service manager to see why their team did not see any issues while testing the new fuel pump. In a nutshell, the service manager told me that it was a Honda design issue and there was not much their technicians can do. If it is a Honda design issue, then why is Honda still selling cars? It seems like the service manager was deflecting the blame from him and his service team and putting it on Honda. The service manager asked what he could do. He proposed doing something like refueling my car. What a joke. I guess putting my life in danger and wasting my time has the value of a tank of gas. I would avoid buying your car and getting your car service at this dealership. They clearly do not value your time, money, and safety. My family and I are lifetime Honda owners, but I think that might have to come to an end. I have filed tickets at Honda Corporate and the NHTSA. A Honda Corporate investigator has contacted me and I will be speaking with her next week. NHTSA has also reported this incident to the manufacturer. I find it unusual that I was not asked to fill out a survey about the service. Instead of being spammed by phone calls and emails to complete a survey, all I am getting is radio silence.

First rate service and quick response from friendly service department manager. Did not have an appointment but they took care of me right away.

Fast service, manager is professional.

Awesome friendly staff from the phone call to when you pull up for service. My battery went out so I was a drop in and Roger worked me in and my car was ready in less than 2 hours with a brand new battery. He and the mechanic are my HEROES : ) What an AWESOME team!!!

I am very happy with the service I receive from Roger and the service team. They get me out in the time they estimate and explain clearly what has been done and what is upcoming. My Honda Crosstour has been an excellent car and Autonation Honda East takes good care of it.

Everyone is friendly including Robert Calvario, my friendly Advisor.

Knowledgeable and helpful service.

We negotiated a new 2021 Honda Pilot over email, yet it still took 5 hours from walking in and leaving the dealership with new car. Technically the 2021 Pilot is new since no one ever purchased it; however, the vehicle seems like a used car. It had > 500 miles on it, scratches and dents on both interior and exterior, and there we animal hairs inside. It seems like someone took a road trip in it. We purchased several accessories and left the car there for installation over 2 days. When we picked up the vehicle, there were more smudges inside and outside of the car. I guess that vehicle was not washed or clean up after the accessories installation. The service department drilled hols and installed a license plate holder at the front bumper even though this was neither ordered or requested by us. Fortunately, the service department agreed to let us return the next week for the removal of the front bumper license and to repair the holes on the front bumper. We do appreciate the service manager for overseeing this correction, and for ensuring that a good job was done for this repair.

Just bought a 21 Civic EX hatchback. We were a little particular about color and trim level so we had to wait a couple of weeks for the unit to show up. Andy Solano was sales associate and kept us informed until unit arrived. Very solid transaction all around.

Muy buena atención por todo el personal especialmente Luis y Carlos, los recomiendo

I made a service appointment, and received excellent high quality service!

I trust my car with the service techs at auto nation east. Customer service is always great. Victor was very helpful and really loved my previous advisors Leon and Keith.

The worst experience in my entire time buying a car. Horrible customer service, the store has very poor communication between staff. I bought my car back in February of this year. In may I had to change the battery, on June 8th I had to do my service where they changed the oil they told me that they "checked the whole car and that it was in perfect condition". Today, June 21st, my ac is broken and even though I explained this is my only car and a single mom, I have to wait for my car to be fixed in 4 days. I say they have excellent customer service, but they don't.

My tech was so amazing he was super helpful and because of that Honda East will forever be my go to dealer

Thanks Roger and the rest of the gang at AutoNation Honda. Great service.

I have had 2 other service mgrs in charge of my car. Yet, Roger by far has been the best. I had been having an issue with a part that was covered under warranty. Rather than drag things out, Roger got a new part in and contacted to me personally asking when he could install it. Coming in for the service he was prompt and his team replace and left my car clean as well! Very happy with his customer service

Kayla,the Service Advisor was very friendly and courteous and very Professional. Autonation Honda is lucky to have her.

I visited another dealer first that the car salesman just didn?t seem that interested in selling me a vehicle. I even told my wife that I would nor buy a vehicle from him. Then I came to AutoNation Honda East, located on East Sahara Ave, Las Vegas and received the interest and enthusiasm from the salesman as a potential buyer.

Kayla Killian Service Advisor is outstanding. She made me feel welcome and her customer service is great. Thank you.

It was a great, no-hassle and quick experience compared to our experiences in the past with other dealerships. Our sales associate, Marlo Armea, and finance manager Jude Concepcion were very helpful in explaining to us the pricing and financing and other important aspects in our car buying.

Jon Furusho was very friendly, helpful, polite, and professional. He made the experience comfortable and was responsive to our requests and needs. Carlos Burger at the finance office was very nice and explaned potential service coverage options well and without pressure tactics. The facility was a bit dated and unappealling, thus the slightly lower rating in that category, but the team made up for it by conducting the transaction without unnecessary delay. The staff deserve an updated facility.

The staff, specially Kayla Killian, are a very professional and kind bunch of nice people, specially Kayla Killian. If I hadn't already mentioned, Kayla was amazing. I cannot get my eyes off of ..... oh sorry I meant I love the way she made me wait, so I just waited, not too long tho. They recommended something and she just made me say yes. I of course had no idea what she was talking about, sorry. It wasn't that expensive, fast service. safety first, thank you! And Kayla, thank you Kayla bye.

Disappointing to say the least. I would never recommend this dealership. Is it possible to give less than a star?

Roger Asel my Adviser very professional service and friendly.

Excellent service. Thank you for doing a good job.

Good customer service and got the job done fast. Good follow up to make sure everything was done correctly. Highly recommend.

Roger communicated everything well and was very helpful, even found a coupon for $$ off service.

I shop around before I buy or lease my car. I find Autonation Honda to have the best price. I have dealt with Marlo Armea for years as he is helpful and courteous always with follow-up calls after each deal. During the course of the year Marlo is always ready to provide me answers and guide me. I have also dealt with Ken Schwartz who takes personal interest in our vehicle needs. He is so easy to talk to and always ready to assist. Kudos to the Service Dept. My guy has always been Keith Staub who has now moved to Parts Dept. Superb service! Thank you!

Roger Asel, my service advisor was very helpful and knowledgeable he did explain to me everything that needs to be done in the future.

Went to autonation to look for a new Honda HR-V. They had the best price available compared to other dealers. My sales person was named Jon Furusho and he was very professional and helpful. He answered all my questions i needed. 10/10 would recommend.

Roberto Calvario was my technician and he is always quick, friendly, and always gives me updates on my cars service! He is super helpful!

Fast service, with a friendly staff. Kayla kept me informed and actually called me after the repairs to find out if my car was running ok or did I have any other questions. This is important to find a business that will not rip you off on service or price.

Kayla was very nice and an easy person to work with. She made sure everything was great and ready before I left the dealership with my car repaired. Thank you!

Leon was super helpful, he went thru everything in details and in a very professional manner. We got the best deal ever, he's very honest and he went above and beyond to make his customer happy. Great staff too.

Roger Asel Service Representative is Extremely Professional and is an Asset to Honda.

Roger the advisor did an excellent job. His professionalism is highly appreciated. Over all they did an excellent jod. Thank you ?

There are friendly and good service I recommend 100%.AutoNation Honda East Las Vegas #1

Bought a new 2021 HR-V. My wife test drive the vehicle and she completely like the exterior color and interior .We also liked the salesman which he completely helped us. We have him a 10 overall.

There is a service advisor that works at the east Sahara Honda dealership. He is the rudest person when I talked to him he didn't want to work on my vehicle he said take it to another dealership. I had to explain to him other dealerships will not honor the warranty. I had to argue with him too get the service for my car. After they had the vehicle for 3 days. I picked up the vehicle and the vehicle was still not fixed. It continued to not start and I called the dealership and had to explain to them that the vehicle was not fixed it's not starting and you have to jump start the vehicle almost every time you get into the vehicle. Rodger seemed very upset because he had to work on the vehicle again. He explained that the starter was defective when they put the new starter in. Ater the new starter was put in the vehicle seems to be working. Rodger needs to be more customer friendly with his customers. I didn't have a good experience with this dealership.

I was greeted when I walked in by Kenny Weaver and he helped me right away. He was willing to listen to what I was looking for and made it happen. I drove away in my new red Honda Civic! Thank you!!

Best Team!!! Vincent, Roger and the mechanics are on top of their game! Love this place. A place you can trust for efficiency and detailed work! I an grateful to their service

I’ve been getting my cars here for the past 13 years. The service department is effin great!!! I’m so happy Vincent is back. He makes the place so much better. Between Vincent and David. I very effin pleased!

Marlo and John were excellent. I thoroughly appreciated the care they took with us, and not pressuring us into another car. I would definitely drive two hours to come buy a car specifically from your dealership. This is the best dealer experience we ever had. Thank you! Thank you!! thank you!!!!

I would recommend my sales representative/consultant Mr. Troy Robina who helped us a lot from the very beginning. During the whole process he never leaves us hanging and very approachable. He's highly recommended.

Tried buying a new Honda car using the new online methods. Tried the local Honda dealer 4 miles from the house but it was a disaster. The specific vehicles I wanted to choose from was not in dealer stock but they continued to misrepresent that fact. When I got down there they tried showing me cars I didn’t want. When I contacted Auto Nation online they had the cars I wanted to see. Upon arriving at their store they had the cars ready for me to test drive. I chose the one I wanted and bought it quickly…

Friendly and helpful staff,I love Honda (east Las Vegas)

Sales rep left me waiting for long period of time after completing the credit application. I had to bring my children with me which wasn?t ideal but I didn?t have other options. My 2 kids were fussing and I was tired of waiting, so I took my application and left. A manager caught me at my car and apologized profusely for what happened. I ended up leaving the application for them to process and then returned later to complete the deal. I did drive away with a new car. However they promised me to fill up my gas tank for completing their Honda Experience survey. I had to come back 10 days later for something else so I did the survey and when I asked about them filling up the tank they claimed they were unable to verify the survey was completed until the following day and refused to honor their promise of filling up my gas tank until they could verify. They didn?t tell me any of that when they said they?d fill up my gas tank. This dealership has subpar customer service and is not willing to do what is needed to ensure a pleasant experience and happy customers. I?d recommend another dealership that has better service.

I just had my 2016 Honda Accord serviced. Having purchased my car from this dealership, I have taken it to the service department exclusively for more than five years. From the very first services, David Ramirez was my service advisor, and so he has been each time I go there. He is extremely knowledgeable, and up-to-date on all recommended maintenance. His expertise has given me the confidence to take my car on long trips far from Las Vegas. Time and again, he has sought my best interests and safety, even calling me later when I had to make a decision about this or that item that needed to be changed or serviced. Without question, David is the best advisor I have ever had.

Roger (attendant person very helpfull) explain me what type of services I have to follow-up with my car

Kayla was AMAZING she got me in and out in a heartbeat I will continue doing my maintenance and service at AutoNation Honda East because of her Thank you

Ken S. Was great! He was able to work a deal that we couldn’t resist. There’s a reason why this is our third Honda CRV. Autonation Honda Las Vegas is place to go!!

Our salesperson Kenneth Schwartz is very knowledgeable about the CR-V.

Car selling at its best. Leon and staff couldn?t of done better in my eyes.

Their service is enthusiastic and after-service is also great.

Very nice people to do business with, Roger, was who helped me. Nice honest man !!

I went to my Honda service dept to get my air conditioning fixed and to ask if I needed a timing belt replacement. When I pulled up to a service advisor's station, a technician passing by suddenly stopped and said that he smelled coolant leaking. I asked for a computer diagnostic test and an eyeball inspection. It turned out that my car was not safe to drive. I had a coolant leak, my radiator needed replacement, brake pads cleaned and adjusted, and I think one or two other things taken care of. My timing belt is still in good shape. The A/C needed a big drink of freon. The service advisor, Kayla, was attentive, professional, honest, and so pleasant while still serious about my car and my concerns. She pointed out several repair options for parts that saved some money while still maintaining quality. She said my car was not safe to drive and arranged for their shuttle to take me home and pick me up when the repairs were done which really meant so much for me. She returned a call and e-mails promptly and that I am not used to so she is an advisor that I want to keep. Kayla is an asset for Honda, a keeper.

Wonderful dealership, I leased my third Honda in a row from these guys. There deals are always better then the other Honda dealers in town. Ken Schwartz is a wonderful salesman who helped me out with my last two vehicle leases. I would highly recommend setting an appointment with him.

Excellent service and customer service is an A+. Kayla is the best. Courteous, pleasant nd very knowledgeable. Explained about the fuel pump recall to my satisfaction.

It was great. Roger Asel, the advisor was very pleasant and helpful.

Roger Asel the advisor was very friendly and helpful.

Roger and the Honda team always go above and beyond to take care of my needs or concerns.

We drove from Colorado to pick up our car. Couldn't find it anywhere else. Kenny did a great job communicating with us throughout the process!

Good service, good experience, fast and fair price

Came in for an oil change. Went to the advisor Roberto. Explained me the process and the price; gave a timeframe and delivered my vehicle as promised.

Great experience buying a new Accord Hybrid. Will definitely visit in the future for new purchases

Justin is Honest. Services are efficient and reliable.

Great service and awesome people. I have been using this auto nation dealership since 2006 and will continue to do so.

had my oil changed and it was quick and staff were friendly

Great service great prices! How often do you go to a shop and get to say that?

There are friendly and good service I recommend 100%.

Was great, broke my head cover bolt on a DIY job and they did a rush job on it and the job was again less money than I thought it was gonna be. How often do you go to a shop and get to say that?

Its was a great experience, really easy and done in a timely manner .

Got an alert about a Dodge Charger being on their lot, which I'd been looking to buy for almost 6 months. Ended up working the sale with Luis (who I highly recommend, he is probably the best salesperson I've ever dealt with. Bends over backwards to ensure he makes every attempt to get your needs met and questions answered)? Took the car home that evening. Had a couple small issues that the service department was able to handle for us after a little prodding. But, overall happy with my new used car.

I was impressed with the level of efficiency in the service area. Justin was great. He coordinated my vehicle?s service review and completion in a timely and professional manner and was very pleasant to work with. The entire staff with whom I came into contact was very good, which is why I?ve been a customer at this location for over 40 years!

Generalmente la atencion y el trato de sus trabajadores es excelente. Algunos detallitos a la hora de la revision, chequeo y/o reparacion. Algo a revisar es q ya no cuentan con autos para prestar los clientes, en caso de q una reparacion tome algunos dias ni tampoco el servicio de rentacar q brindaban con Enterprise.

They have good service,and my service advisor DAVID RAMIREZ is nice.

Kayla was very courteous and helpful!. She answered all my questions and had a very upbeat and happy attitude.

Had a very pleasant experience. John was great and can’t remember the name of the guy that sold us the gap insurance but he was awesome too! I hope that it continues to be this way when I take my car for service throughout the years, if so you will have a loyal customer and will always recommend people to come here.

Justin is my car adviser and he?s always been kind and very informative in the needs of my vehicle the team gets the work done and always keeps my vehicle running perfectly

Kayla was very courteous and helpful!. She answered all my questions and had a very upbeat and happy attitude.

👍🏾🙋🏽‍♂️👍🏾👍🏾👍🏾👍🏾👍🏾🙋🏽‍♂️🙋🏽‍♂️🙋🏽‍♂️👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾🙂🙂🙂🙂🙋🏽‍♂️👍🏾👍🏾👍🏾👍🏾

David Ramirez took great care of me. He listened carefully and even called with repair required and offered some discount coupons after he found the coupon I provided was expired. Car was done early and David called to review the repairs and statement

every time i come in staff is always friendly and get things done right .

Best customer service experience in LV hands down! They always make me feel welcome, safe and appreciated every time I’ve taken my Honda there to get serviced. Highly recommend Carlos and the team to everyone interested in purchasing a new or used vehicle!!

Great Service, friendly people, really cool place to hangout while waiting, I have all my Honda service here all the time.

Excellent service from start to finish. They put customers first. Andy and Ken from sales, Carlos from Finance and Vincent from service parts have all been amazing. Wouldn't go anywhere else.

very friendly service, Daniel was the person helping me, he explained to me in details wat my car needed, I very satisfied with the service

Very pleasant and easy going. John Paul was very professional and knowledgeable.

Su servicio al cliente., auto partes.

Daniel Lopez took care of my airbag recall with extreme courtesy, understanding, and efficiency. He took me in despite there being a scheduling misunderstanding. The service center was extremely busy and Daniel still made time to check on me and update me on the safety recall’s progress. He politely offered a transmission fluid change and remained delightful and polite when I declined his offer. I am looking to buy within this year and Daniel’s service made me certain I want to buy with Honda East. Make sure y’all take care of that man, Honda!

Great customer service. Kayla was great will be coming back soon.

They were quick to serve me and were really friendly. They provided me the current status of my car and gave me suggestions.

I bought a 2021 honda Crv and I had a very good experience with Honda Autonation. Troy was very professional. He made the process very easy for us. I will recommend this dealership to my family and friends.

Vehicle was serviced and washed. Good experience.

Service staff was friendly and fast explained things well

Justin was very helpful. I?m glad he is my service advisor. I look forward to seeing him in service.

Justin have a great costumer service! Very helpful

Very professional, great customer service. David Ramirez is my service coordinator, and as always he is very friendly and knowledgeable. Always explaining everything to make sure I understand. Always giving recommendations on the different services needed, but does not feel pushy or like he is trying to sell you anything which I like. I don?t like when people are pushy trying to sell you services. Keep it up David! You are great!

They are very friendly and great customer service :)

Honda’s are amazing cars that’s a given. There are a fe dealerships where you could go to purchase one here in Nevada. What has kept us coming back to this location for our last few vehicles is Leon Humphries. You can get amazing customer service anywhere, however Leon with ease made our recent visit and every visit prior an experience. Amazing service is what keeps us coming back...

I recently bought a 2021 Civic. Andy and Robin made sure that I felt comfortable the whole time and took my concerns into consideration. I love the fact that they felt at ease with me as I did them. Normally I would just wait for months before making a decision like this, but I just couldn’t this go around. They have called and checked on me to make sure I’m doing and feeling great with my new purchase. I couldn’t have chosen a better team to work with. Thanks guys!!!

Roberto, my advisor always inspects my Honda Accord thoroughly every visit. He knows his knowledge about cars, and always gives my baby a good shine.

Roger Asel was my technician and he was very polite, professional and very thorough with explaining what my car needed done and why. The service was done in a timely manner. Very please with staff and service.

Professionalism and done when promise. Very satisfaction on work they perform during my visit!!!

This is a terrible place to look for cars. The entire staff is rude and tried to take advantage of me. In fact they picked me up but refused to bring me back home because I didn’t purchase at their inflated price and interest rate. It was raining and cold yet and hey laughed at me trying to get a ride back home. Do not waist your time even shopping here they are thrives and rude.

Fast, professional , great customer service and experience

Service was great and my service guy David was so helpful. Love the facility

This is dealership is diff.,with others dealership in Vegas. They will treat you good like my experienced. The sales was really nice and no BS. I took home my new CRV-EX AWD and only 2hrs awaiting time. Everything was so easy.. thanks to Jose the sales🙏. Not to mention, they picked me up to pickup my new car❤️ Highly recommend !!!!!

Outstanding professional services in closing our purchase with Jocelyn Briones and Joanne Nguyen. No hard ball pressure, gimmicks, or switch n bait; only prompt, straight up, team work to satisfy this customers purchase request. Deal negotiations were comfortable and no stressful degrading attitudes at any time. Communications verbally, email, and txt were consistently timely, polite, helpful, and arrived at a very satisfying conclusion; completed sale and all elements done with details and no surprises. Here is the amazing aspect regarding this purchase: We never met face to face, ever before or even after completion of all elements of this purchase! We began as total strangers over my initial telephone call to delivery. I reside in Ohio and a family member that resides in Las Vegas picked up the new 2021 CR-V and drive away on time and as agreed once funds were received at the dealership via an overnight certified check via Fed-x. These two wonderful sakes professionals met every need I presented to my total satisfaction. Autonation Honda East Las Vegas has a fantastic team like I never before experienced in my 50 years of purchasing new automobiles. Thanks and blessings to a great team that fully satisfied this buyer beyond what words can express. We will be a repeat customer due to a total satisfaction experience. Larry from Ohio.

Rodger is my service manager and he was waiting for me as I drove in. Rodger had my CRV finished and I was on my way home in no time at all, great experience!

I?m happy with the service given to me. Thank you Kayla Killian, service advisor for taking care of my car?s needs when I brought it there.

Quality Good Service at obtaining first hand customer requests. A great team player that constantly help the needs of their customer. A real instinct to understand your clients.... Especially, Ms. Kayla Gillian?s understanding and professionalism on handling services.... you?re very good at following up with your client... Keep it up!

I won't be going to any other Honda dealership in town. Roger A. made this the best experience I have ever had when doing maintenance/service on my vehicle. I would buy Honda's just because of how great things went. I have had service done on my Honda at other dealerships in town and have been so disgusted that I fell upon Honda East. I am so glad I did. Thank you so much for everything.

Excellent customer service, and responsiveness to a problem situation I had.

Purchased our new vehicle from Leon with hsnds on support from General Manager Scott. The process was simple and seamless and they provided a great offer for my trade. This is our third vehicle from this team.

It was great Rodger help me out tremendously he was very kind as well as the shuttle driver

I made an appointment at 7:15 to get my tire looked at and they didn?t look at it til 8:15 when I told them I had to leave by 8:30 so I wouldn?t be late for work. And I wasn?t out of there until 8:45 and I was late after I was told it would be no problem to get me out by 8:30. Was very disappointed.

Brought the car into Auto Nation , Roger accepted the car , very friendly. Called when it was done & easy pickup as well. Duanne

Excellent very friendly. Faster. And really good deal. Thank you

In and out 1 hour 15 minutes... Friendly Service Department ... Explained exactly what maintenance was needed.. I really like my Honda Pilot.

Kenny was great! Overall, dealership was attentive and expedited my purchase!

I was not a big fan of the customer service that autonation but found a couple of service person in this facility that really knows what they are doing,thank you

I wasn’t happy with the service the guy Help me Francisco run my credit without asking me and get my permission get the permission from my wife about my credit and after we signed a deal they send me home with two different key one key of pilot and one key Honda Civic they told me come over we going to change it for you when I come home already said OK so now we’re going to order you one they didn’t need me at the office to bring back the key just gonna order it and then I will bring it in the same day they make me to do back-and-forth a few times I love the car I didn’t like the service

Awesome service.. took a little time but they were short staffed

Justin was very helpful and attentive. He went above and beyond to make sure prices and services were right. Really appreciate the great customer service he provided.

Okay so my 07 Accord was sluggish and some compliance bushings were shot so i was having a very bumpy ride. Brought it to Justin at AutoNation Honda and not only did he figure out why the car was sluggish but he did it with no engine light. Bushings done with everything they did only took a couple hours. Cars purring quieter than a kitten now and also the ride is very smooth. Thank you bro.

We have been a customer at AutoNation Honda East Las Vegas for 6 years now and they always take such good care of us. On the sales and service side, there is always prompt response, professionalism and honesty and kindness. We just recently had our car serviced and they addressed all my concerns with our vehicle, fixed what needed to be and they did it very quickly.

Smooth and easy purchasing experience. They worked with me within my budget and found the perfect match.

Went in to get and oil change and it’s always easy and convenient never a hassle, Justin is always friendly and on top of it he makes the experience a breeze thank you!

Got my oil changed, they were all so nice. They didn?t take that long either.

I bought my first Honda CR-V in 2014 from this dealership. I have put 114,000 miles on it since then. I love that I have only had to bring my vehicle in for the regular maintenance. I just had it serviced a few days ago. While waiting, my service advisor David kept me informed of the technician's recommendations and progress. I am thoroughly pleased with this dealership and Honda. I would highly recommend them

Didn't have to wait that long. Explained to me the things that was done with my car. Good experience.

I always get quality service on my Honda Accord Coupe at AutoNation East. They check all the systems and make sure everything is properly working. There attention ion to detail ensures I don?t have any major breakdowns saving me a lot of money in the long run.

Robert @ Honda East is absolutely the BEST technician ever! He's professional, precise and very knowledgeable. I also have my vehicle serviced timely and no issues with my Honda Pilot or my Civic!!!

The service was friendly, relatively fast, and pretty fair prices. The service Attendant Robert C. was super nice, and no pressure tactics.

I’ve lived in Las Vegas since 1978, and I’ve bought 4 Hondas during this time. Three of them I bought from Honda East. What makes this unusual is that I live on the West side of town. The customer service at Honda East is worth the drive and that is why I return there to purchase. My sales representative Leon Humphries, was respectful, knowledgable, patient and thorough. He answered all my questions and helped me compare models to make the best choice for myself. Everyone involved with my purchase helped to created a pleasant experience.

Need some water for every guest even the small size...

Highly recommend! 👌👌👌👌👌👌👌

Leon Humphries was very welcoming and made my experience with Honda great. He was very patient and took the time to explain everything to me. Always on top of everything. Would highly recommend seeing him!

get service and customer service would recommend to anyone

I highly recommend Honda east Autonation to my friends and family.

Carlos and Kenny were Great! Outstanding Service!!

As a women going to get your vehicle serviced it can be intimidating but having another women technician assist you and explain to you what you car needs, was very comforting. Thank you Shaylea at Honda East Las Vegas.

We just leased another Honda from Autonation Honda East. As they have for every Lease, they worked to get us the best deal. Leon was great to work with.

Kayla was exceptionally wonderful with her job and answered any questions I had. The process did not take long either.

David was friendly, explained everything in detail for my 36,000 mile service - and he gave me an accurate window of time to wait and explained all charges.

I went there to get my oil changed I was glad to be assisted by Kayla. even though she is one of the newer service reps you wouldn?t know it being that she was so attentive and helpful. Will be definitely scheduling all appointments through her

Justin was absolutely amazing. He was courteous, helpful, and personable. He ensured I was comfortable with all the information before servicing my vehicle and the work was completed quickly. He was a true professional.

I Had a problem with my ridgeline truck and it was fairly new I went to buy the parts for the problem that I had and the parts manager told me to go see the service manager. Have the service manager help me out in a way where I didn't have to fix it myself they fixed it for me service was Excellent they did a great job I am totally totally satisfied. The dealership went above and beyond what was necessary to make me happy.

I thought I was going to have to find a way to fix a problem that I had myself. the parts department the service manager all help me out and I got my problem fixed right away I postpone getting it done for a long time because I thought it was going to be expensive. The dealership was very helpful friendly, Never had a dealership do this for me was very nice.

Everytine I go there They treat me like family... they are all nice. David is reliable, knowledgable and easy to talk to...

Thanks!!! To everyone in services for making me feel safe

My service representative, David, is the best. He's always dedicated to providing me and my car great service and keeping it in tip top shape. He knows I hate problems because problems cost. But he finds a way to make thing affordable and helps me prioritize repairs. Thanks David! Thank you AutoNation East Sahara.

Thank you Justin for always giving great advice in regards to my vehicle. Also thank you to shawn for always working on my car. Great team work AutoNation ?

Ken was definitely the best very knowledgeable and professional

Kayla explained everything and had great customer service!

They know the value of a lifetime customer, simply priceless.

This was a better experience than my 1st time. My only question now is why are some repair parts are little more expensive than other shops. I still don't mind coming there and i do recommend to friends. I appreciate their service and hard work. Thank you.

Por que siempre el personal es muy eficiente

Good communication with tech and repair was faster than expected

Service dept A1 David goes over your work done, explains everything one should be aware of. Kind and considerate this is a true Guest service rep.

The one thing I have to say is, during the finance part of it, I was offered the add-on's, he did not fully give me pricing, my mistake and not asking, but I think when offering the add-on's he should have said "this is the add-on, this is the cost to you". I should have reviewed it but he really didn't offer that either....I learned a good lesson that day for sure....purchasing my first car since my husbands passing....I guess I just was really nervous about the entire thing....once again my mistake so now I am really stuck with a few add-on's I don't want.

I would recommend good job

Great Internet Sales Service. I did not want to talk to any salesman and I negotiated the price I wanted by emails. I called them for an appointment after price was negotiated. Ken Schwartz, the salesman, attended to me the whole time and explained everything about the features of the car. I have not met a better salesperson than Ken. Eddie Litchford, the Sales Manager, was also very nice and accomodating.

Always very friendly courteous service at AutoNation Honda East.

From the time I pulled in excellent check in service started paper work finished in minutes. Car was finished being serviced well before the time i was told. Thanks Jeff

Excellent customer service and on time oppointment ! Kayla the employee she was nice and helpful.

My experience was very professional from the initial salesman (Chris) to the financing officer (Alan). The whole process was efficient and very well done.

Easy and convenient service. Facilities were very clean and guidelines for Covid protection were in place and followed.

The Sales person is kind and patient He provided everything I need with smooth process.

My advisor was Kayla Killian. Very courteous, helpful. Very impressed by her professionalism. She accepted my coupons and explained what was going to be done at this visit.

Was visiting Las Vegas from SoCal, my car?s service light came on. Called this place in the morning and they gave me an appointment for that afternoon. They did the oil change and also inspected the car well. Appreciated the external car wash at the end. Thanks, -R.J.

Roger was very personable and professional.

The advisor Justin Bennett is very helpful and knowledgeable. I will for sure goes back to them .

I would recommend Joanne Nguyen. She worked her butt off to get the car I wanted and was very professional. I loved the customer service I received while there and the finance manager made things easy to understand. Top notch!

Thank you Justin for helping me with my car. Thank you for understanding that money is little tight at the moment but still took the time to write down what I needed to start looking into servicing.

I was in and out in record time to get my service issue taken care of. Thanks to David for making my service visit such a pleasant one.

We got exactly what we were looking for, hassle-free, great service

Great customer service especially David Ramierz

Honest and outstanding service!

Thank you Eric and Carlos ! I walked out with the car And the price I wanted! God bless you ! I’ll be back

Chris is super nice and good salesperson. He is very helpful.

It?s always a pleasant experience going in to Honda. David is super nice and efficient. My car is always worked on in a timely matter. Being a busy mom of 3 getting in and out as quickly as possible is a bonus! I love my Honda and Honda?s team!

Roger was amazing. Communicated well with what was going on with my car.

Had to get a software update. I was created soon after I arrived by Josh. He let me know what yo expect and how long it would take. When my car was ready it was clean and easy to get. Thank you

Outstanding customer service, on time and promise kept. Very clean and professional environment

Buen servicio, rapido y confiable. Arreglaron el problema de la puerta.

Of all the Honda dealers service departments in Las Vegas, this is the only one I trust with my Honda?s. They are honest, nice, and their work is the best

My experience was great and the salesperson who assisted me was very helpful and walked me through the whole process of purchasing the vehicle. I enjoyed every aspect and look forward to working with them.

Excelente atención muy amables todos me siento como en familia

Kayla Killian was excellent . I had no appointment but still oil change service was quick.

Kayla was great from the moment I drove up. She is quite adept at her job and knowledgeable of the many services offered.

The service is very nice.. is better when we make an appoitmet. The wait is less.

My experience was very pleasant. The stall was very friendly and courteous. Roger Asel was very informative and the service was done in a timely manner. Thank you Roger for your professionalism

I like it because everyone is very courteous and very nice very attending Joe Ramirez does a super great job of get me in and get me out that’s why I like to go early at 7 AM appointments

Nice rep & helpful & assist you in every steps of buying your car

I will never buy a car here.. i sold my car i came back to canceled my Honda care and Carlos gave me the hard time to cancel it I did this in June and its December and its still not cancel I been back and forth..they don't there job Right im still waiting for my Refund good on getting your money back

Our whole buying experience with this dealership was excellent. No pressure No hassle.

I?ve been going to Auto Nation East In Las Vegas Nevada for the last 7 years. I have found the sales and service staff to be considerate and knowledgeable, always willing to extend a helping hand. As long as I continue to live in the valley I will continue to utilize Auto Nation East for my sales and service requirements

Overall I was happy with the process. It was quick and easy to sell my vehicle, which is a very nice vehicle. Some of the process seemed robotic and rehearsed. Some of the comments and actions i saw from a few employees seemed disturbing. If you are going to be in this business you should act professional.

Friendly, professional and courteous sales personnel, financial advisors and staff.

Exelente. Todos me atendieron profesionales. GRACIAS

The service from the representative was great. The facilities really do need to be updated

fast professional and safe now.they also wash your car for free

Excellent service, David Ramirez and the technician took good care of my car. Great job! Happy customer. Highly recommend AutoNation Honda East Las Vegas.

I went in for an oil change and air in the tire. Justin took care of all my car's needs. I appreciate the kindness he showed through out the process. I will definitely be back for all my car's needs in the future.

Thank you Jocelyn and Alan for all your help during our purchase process. Very informative and helpful from the beginning. Jocelyn kept in contact with us and updated us on used vehicles as they became available and helped us find the right car for our family.

The professionalism of customer care service representative Josh.

Everyone was great, they treated me with respect!!

They went to extra mile to obtain the Honda Accord Hybrid in the color I wanted and it was an upgrade with no extra cost.

The service department did not advise me that the side mirror they replaced would not be the same color/finish of the existing mirror and that the warranty does not cover paint. Now, one mirror is white and the other is pearl. I left several messages for a management call-back. No one ever called back and the General Manager was never available to receive my call. I firmly believe one important way to measure a service company is by how it responds to the inevitable mistake they will make. AutoNation Honda in Las Vegas failed miserably on this one. I will now need to take the vehicle to another location to correct the color.

The employees are friendly, helpful and competent.

It is always a great service at Autonation Honda. Great service overall, and helpful employees when I have a question about my vehicle.

They were quick and courteous while helping me.

Thank you for the professionalism and commitment in all the services I have received .

If this gonna be the case,I would not recommend East Las Vegas Honda Nation

Great quick and easy service. I would recommend to anybody I know that this place is a wonderful place to buy a new or pre owned vehicle. The prices was fast and easy and I got the car I wanted

Extremadamente satisfecha es el 3 carro que compro con autonation honda east Las Vegas Porque tienen un excelente servicio siempre te tratan súper bien y te ayudan en lo mejor para ti zulma es una persona que tiene un excelente customer service te ayuda mucho tiene siempre algo bueno para convencerte y te hace sentir de la familia 😀🤗 me encanta a y dan muy buen servicio en los carros también muchas gracias autonation honda east Las Vegas for su excelente servicio

Lot of repairs, a/c compressor tires, alignment, and drive axle seals in the transaxle housing. Completed in about four hours. I question how detailed the diagnostic are and is there a written report available?

Jose was very good. He got us a deal we were looking forward, quick and super fast. by the time we arrived at the dealership, he had the car ready. thanks

I really like the personalized service I receive every time I take my car with you for maintenance

Very positive experience from Jose? explaining the SUVs to the test driving,

Justin did a great job helping with my car and it was ready before he said it would be, was washed and ready to go!!

Excellent customer service and clean facility. Love how they handle customer specially David.

Great place and great people. They really take care of you.

Took care of me had me in and out awsome experience

Justin Bennet was great and his customer service was top tier. He made sure everything was communicated clearly and everything was done in a timely manner.

The service director Vincent is the reason I love taking my car here! He is so friendly and incredibly helpful!!!!!

Sale MAN Jason was absolutely amazing and help me out on my options also Allen was great too thanks I love my Honda

Good customer service , fast with quality . Keep up the good work. I would highly recommend you.

Great facility, great people. Always take care of everything, sometimes before I'm even aware there's an issue. Highly recommend.

This was a great place to go as a first time buyer. They were very informative and very patient with me answering various questions. I will definitely recommend going to AutoNation if your buying a vehicle for the first time or thinking about purchasing a vehicle.

Roger is the best in the service department , He got me in and out in a few. If you need your car service especially a Honda go see him, He's very good at his job

I've been taking my cars to the Honda dealership for over 20 years and the customer service is outstanding. Thank you Vincent Vitale for taking my car for a test drive and solving a problem unseen by the human eye.

I observed the staff are really focus on their customer on my case I’ve been satisfied of the services for the past 5 yrs under the advise of David Ramirez he is really honest & thorough on his explanation of what services my car really need; He is an excellent standing towards his responsibilities & to his customer

I was pleased with my service rep, Justin, I didn?t feel like I was being taken advantage of. I was told what I needed which I knew in advance, so I had it repaired...

All around good service and people

Thank you Mr.Roberto Calvario for being splendid & excellent service.Just keep it up!!!!

Fantastic Customer care, always put smile , friendly and professional. Nothing is difficult to them . Justin Bennet was assigned for take my appt service and He help me to understanding of the car needs . Good Job Justin thanks for your help.

Josh was my service rep and he was outstanding!! He was very helpful and explained everything that was done. My car was done quickly and on time and was clean and disinfected. Great service as usual. Been servicing my Odessey here since 2012.

Thank You to Robert Calvario for advising me in regards to my front Brakes to be replaced! He has excellent communication and customer service skills! I'll see you soon!

This place has the best customer service of all dealerships! the waiting area is very clean.

Justin in the service department was amazing great customer service and very attentive. I would recommend Auto Nation Honda.😀😀Thank you

Buying a car is always one of the worse experiences. However, I purchased a 2020 CRV, our salesman Troy was not pushy, gave us space and was very pleasant to work with.

Took my vehicle in for service and Roger was just awesome in taking care of all of the issues and concerns I had.

I have been coming to this Service Department for the last 3 years, the facilities are NOT APPROPRIATE for the service personnel or for the customers. Please review the facilities in person so you will see eventhought this is the closes Honda Service center to me I am going to drive a few more miles to go to a center that is more appropriate and safe.

Great service, Great team Roger Asel was amazing and really helpful.

Roberto was the person that helped me. He was very nice and was able to explain what my car needed. He was very patient and nice.

David is a good service advisor. He makes sure things get done right on your card . great service overall. Can't ask for anything more

There are all excellent and I have experience to see all staff are very professional to introduce there qualities, there are the best !!

Took my car in for service it was quick, efficient and as promised. Justin was my service writer he keep me updated on the progress. I recommend this dealership for quick efficient service.

Excellent service very clean super fast high quality

The people working there are curtious, very help ful and it is so easy to get what you need plus they make sure you are satisfied.

Justin Bennet is fantastic.. I trust him fixing my car. He is the best.

Service on Honda is great David Jimenez took care of my car service and I’m well satisfied

Waited 30 minutes for service advisor to see me. Seems pretty high. Overall I am satisfied been going autonation Honda Las Vegas for years and they do a pretty good job

Always helpful and friendly.

Fast service this is my 5th Honda that I have bought from Autonation Honda east, Zulma and Francisco are always fast and efficient and they provide great customer service

I did my Honda Accord 2015 front driver side Tire Loosing air at Honda East Sahara with Justin Benett toke care of the service and he did a good job and my car is running again.

There customer service is great and friendly. My third time buying a car from them.

Great 👍 place. The service advisor will discuss in details what’s to be done in your auto. Very nice and friendly staff.

My car has 28k miles and wouldn't start. Called the dealership who had my car towed, battery change and wash washed all in 2 hours. Thanks for your prompt service.

I have been going to AutoNation Honda East Las Vegas since I've moved here and since then Justin and his team has taken great care of my car. They provide excellent customer service. The lobby where we wait is well maintained and comfortable. They are reliable, reasonable and very knowledgable. I have the upmost confidence in them every time I take my car in to be serviced or repaired. I won't go anywhere else. I recommend them to everyone! Ask for Justin!

Fransisco is honestly the best rep we could have asked for

Awesome experience every time! Very efficient service from Mr. Roger Asel, Mr. Justin and Mr. Vince of the Service Department.

Roberto really did go out of his way and made sure I was taken care of. Greatly appreciated. Lobby looked clean but it was busy so waited outside. He gave me updates on my car and He offered me water which was also appreciated. 10/10 Las Vegas East

Just a real quick Thank You for your time of being honest Justin.... I trust Honda and have recommended many people......Justin by far is the Best.......Thank You again Honda.......

Roger in Service was excellent. Carlos and Zulma were fantastic.

All went smoothly and performed in a timely manner