I bought a new Civic here. The sales process is what you expect. The people are pleasant here. The sales staff are ok. One negative star is due to the store looking dated, needing a remodel asap. But the high point of the entire process was the Finance Mgr., Joshua Pascual (bilingual). He was exceptionally polite and professional. You can tell he worked at Lexus before. He carries that top shelf professionalism into a non-luxury brand store. He makes you feel that you're buying a car four times the value of what you're actually buying. He made the experience extraordinary and exceptional. Thank you Joshua!!!

This is the most dishonest major dealership!!! They sold me a car with a bad motor and another suspension problem that Ii am stuck paying $580 to fix less than two weeks after purchase. But the worse part is that one minute before I handed over the purchase price they told me I had Five Days to return the car,...and when I came back to return within the five day limit, they refused to accept it!!! Do Not Buy A Car from this Dishonest Dealership!!!!!

Keith Staab the best service, He my favorite He take care all customer very well

Kristal M. is very nice and helpful. Thank you!

Very positive experience from Jose? explaining the SUVs to the test driving,

Up date I called honda east this time for warrant honda career and got a very professional response 5 star response thanks honda The warranty for road side service I got. There has been useless I have been on phone for 5 hours eating to have a tire changed may I ask why and how this happens transferred from service to service very frustrating

Justin did a great job helping with my car and it was ready before he said it would be, was washed and ready to go!!

Excellent customer service and clean facility. Love how they handle customer specially David.

Honda 2020 CR-V September 20, 2020 AutoNation Honda East Las Vegas Service Advisor: Robert Calvario Synthetic Oil Change, BG Advanced Formula MOA 115 Motor Oil Additive All aspects of the service were clearly explained by Robert. In addition to oil change, general maintenance issues were checked. Made appointment, took a little over an hour. Very satisfied with service and Robert - Hiromi Green (vehicle owner).

Fast and friendly service I will come back

Very knowledgeable expert service fast and on time no hassle friendly service members

Outstanding Customer Service..... KUDOS to Kristal & Anthony for going the extra mile to resolve our issue.... Thanks Again!!! 🙂👍

The workers are very friendly and helpful

Robert was great 😊 gave a car wash 🧼 didn’t charge me for just two screws he was really fair I will go back

Great place and great people. They really take care of you.

Took care of me had me in and out awsome experience

Roger Asel is wonderful service advisor and professional. Would highly recommend him!

The services here take forever. Went in for an oil change a new tires, it took nearly 3 hours. Will be going to the other Honda dealership from now on, even though it’s on the other side of town.

Very attentive to customers and very friendly.

My car was dropped off at 8:30am and ready to go by like 11 am. My advisor would not call me back for an update and I didn't get my car back until 6pm. Too inconsiderate to spend 2 minutes giving a simple update that my car is ready. SMH never again

Robert was so nice and gave me a car wash 👌

Justin Bennet was great and his customer service was top tier. He made sure everything was communicated clearly and everything was done in a timely manner.

The service director Vincent is the reason I love taking my car here! He is so friendly and incredibly helpful!!!!!

Sale MAN Jason was absolutely amazing and help me out on my options also Allen was great too thanks I love my Honda

Good customer service , fast with quality . Keep up the good work. I would highly recommend you.

Muy bien, el personal muy atento y amable

Need to go back ASAP as the Tire Pressure Alarm showed up twice already after the recommended & paid wheel/tire alignment, I don’t know how it happened as everything seems normal - hope that this will be attended soon by Justin, my Service Advisor, and Adrian (Tech) who attended my recent Maintenance Service.

Great facility, great people. Always take care of everything, sometimes before I'm even aware there's an issue. Highly recommend.

Vincent has been very kind, compassionate, professional, courteous, and ensured that my car was fixed. I have never seen nor receive such help from another human being until Vincent came along. Thank you so much. May god bless you. Syvay Laychaypha

They are very thorough when inspecting your car to make sure that your car are in best shape.

I called AutoNation Honda East LV a few days earlier and inquired about renewing my Honda lease. Before going I requested they email me the financial paperwork required to cut down on my time at the dealership and to receive approval right away. This year I chose a very nice CR-V EX in Lunar Silver which they had put aside until the day I arrived. Leon was my sales rep., and had much experience in a variety of areas throughout the dealership, and was able to answer all questions regarding the new sensors and safety features. He was very pleasant and helpful throughout. My new vehicle was prepped nicely and was looking terrific for the ride home. I will consider AutoNation Honda East LV again when shopping for my next vehicle and have already recommended a few friends to give them a try. The no-hassle experience and outstanding sales rep. made it a win-win.

Justin Bennett is an amazing service technician at Honda East. I love that I don't have to worry about servicing my car because Justin has always been upfront and honest. Justin treats me like family.

From making the appointment to the service guy was awesome. Very professional and helpful. Unfortunately when I got home and opened my hood, the technician dribbled oil on my engine. Why wouldn't you wipe it up? My car is a 2020 so the engine is spotless. Because of that no five stars.

Best experience buying a car again at auto nation Honda. Everyone was great! I hot the best deal, beautiful car and they made it easy.

This was a great place to go as a first time buyer. They were very informative and very patient with me answering various questions. I will definitely recommend going to AutoNation if your buying a vehicle for the first time or thinking about purchasing a vehicle.

COLD AC in waiting room, great place to have my car serviced, the techs never bs me and the car always comes back clean. Glad I purchased my Civic here back in 2016

The selling process was very good and the promise was guaranteed when I arrived to sell my car

Roger is the best in the service department , He got me in and out in a few. If you need your car service especially a Honda go see him, He's very good at his job

I've been taking my cars to the Honda dealership for over 20 years and the customer service is outstanding. Thank you Vincent Vitale for taking my car for a test drive and solving a problem unseen by the human eye.

Excelente servicio

I observed the staff are really focus on their customer on my case I’ve been satisfied of the services for the past 5 yrs under the advise of David Ramirez he is really honest & thorough on his explanation of what services my car really need; He is an excellent standing towards his responsibilities & to his customer

I was pleased with my service rep, Justin, I didn?t feel like I was being taken advantage of. I was told what I needed which I knew in advance, so I had it repaired...

Treat you fair. Professional

Great customer service. I had Josh for my service guy he was so kind and friendly. Actually everyone who works at Honda East is very friendly. The only place I take my CRV for service

Roger was super great, communicative, and got my tire replaced in ONE DAY! In the past I've had to wait a few days, but somehow he got it done, and it's perfect. 10/10 recommend!

All around good service and people

Thank you Mr.Roberto Calvario for being splendid & excellent service.Just keep it up!!!!

Fantastic Customer care, always put smile , friendly and professional. Nothing is difficult to them . Justin Bennet was assigned for take my appt service and He help me to understanding of the car needs . Good Job Justin thanks for your help.

Professionalism and mechanical knowledge at it's best. Thank's Roger for helping me out on my Odyssey problem.

quick action on my auto problem

Josh was my service rep and he was outstanding!! He was very helpful and explained everything that was done. My car was done quickly and on time and was clean and disinfected. Great service as usual. Been servicing my Odessey here since 2012.

Everyone in this place is very courteous and helpful.

Friendly, professional, and prompt service.

Thank You to Robert Calvario for advising me in regards to my front Brakes to be replaced! He has excellent communication and customer service skills! I'll see you soon!

Car salesmen what else do you have to say.

La atencion fue excellent como siempre. Gracias

Awesome

This place has the best customer service of all dealerships! the waiting area is very clean.

Don't know where to start. Took car in Aug. 31st but too busy, so made 8:00 app't next day, arrived 7:45 for new positive battery cable replacement, waited almost 3 Hr's untill service tech ( Justin ) came in and said they had not gotten the cable yet and it would be another 2 Hr's before it was done. Asked why he hadn't come in to discuss this with me and of course there was the " I am sorry routine ". I said i couldn't wait another 2 Hr's and that I would bring car back tomorrow Sept. 1 st. I brought it back at 7:45 and again I waited for almost 2 Hr's before the work was completed. On the 31st Justin said the cable would be about 100.00 and labor wold be about 80.00 When bill was completed it was 414.00-- labor was 276.00-cable 94.00. I contacted Pep boys and the cable was 85.00 and labor was 115.00, quite a difference I would say and I probably wouldn't spent 5 hours waiting for it to be done Now lets go on to another subject. MASKS, On the 31st I waited for 3 Hrs in the waiting room with no mask, the reason is I have a medical condition that doesn't allow me to wear a mask. The 1st I was waiting for my car inside when the service manager came up to me with a box of mask and said I had to wear one, I explained the medical condition to him and he said it makes no difference, I had to wear a mask. I asked him what I was suppose to do, go outside and he said I would have to. So I went outside and sat on the concrete till my car was ready. Other retail stores do not make one wear a mask if medical conditions exist. So the rule the manger was talking about is not a blanket state policy. You might want to rethink your policy's. Now here is the bottom line on the car repair, after 13 years of using your services I have made a decision not to use your service dept. or when the time comes to purchase another car at your store. Thanks for listening William LeSeney

Buying a car is always one of the worse experiences. However, I purchased a 2020 CRV, our salesman Troy was not pushy, gave us space and was very pleasant to work with.

Justin in the service department was amazing great customer service and very attentive. I would recommend Auto Nation Honda.😀😀Thank you

Buying a car is always one of the worse experiences. However, I purchased a 2020 CRV, our salesman Troy was not pushy, gave us space and was very pleasant to work with.

Took my vehicle in for service and Roger was just awesome in taking care of all of the issues and concerns I had.

I have been coming to this Service Department for the last 3 years, the facilities are NOT APPROPRIATE for the service personnel or for the customers. Please review the facilities in person so you will see eventhought this is the closes Honda Service center to me I am going to drive a few more miles to go to a center that is more appropriate and safe.

Great service, Great team Roger Asel was amazing and really helpful.

When I came here Justin was very helpful and respectful while I was getting my oil change. If or when you need to service your vehicle, I recommend going to Justin. He is a very nice and friendly person.

I've been servicing my Honda CRV at AutoNation Honda East Las Vegas for the past 13 years, always 100% satisfied with the quality service and fair pricing! Thank You David Ramirez and all AutoNation Honda East Las Vegas.

Roberto was the person that helped me. He was very nice and was able to explain what my car needed. He was very patient and nice.

David is a good service advisor. He makes sure things get done right on your card . great service overall. Can't ask for anything more

There are all excellent and I have experience to see all staff are very professional to introduce there qualities, there are the best !!

The personnel at AutoNation Honda East Las Vegas are very courteous and professional! Thanks to your staff, for persevering through the COVID-19 dilemma.

Roberto was amazing!!! Got my car done faster than expected! Very understanding techs! If I could give him 10 stars I would!

Excelent service

Took my car in for service it was quick, efficient and as promised. Justin was my service writer he keep me updated on the progress. I recommend this dealership for quick efficient service.

Excellent service very clean super fast high quality

I went to Honda East to find a cheaper used car. Right away we were greeted by Kenny W. with a welcoming smile. He was the best! Kenny listened to my request for my ideal car. He was super helpful and never tired to push me to get a car out of my price range. He not only found a car with in my budget, but it had all the bells and whistle I was hoping for plus some. Kenny was very knowledgeable and insightful. He helped make the process smooth and efficient. Even after buying the car Kenny checked in the next day to make sure everything was up to my standards. Thank you Kenny W.

The people working there are curtious, very help ful and it is so easy to get what you need plus they make sure you are satisfied.

Justin Bennet is fantastic.. I trust him fixing my car. He is the best.

I had Justin Bennett at 2:00 pm on Saturday. I got checked in at 1:50 pm. I got out at 2:35 pm for someone to change my tire. He did not change the tire that I needed to change and now I have to go back. I will be using another service tech. This is the first time where I was unsatisfied with the work I received. I come here various times throughout the year.

Vince, your excellent Manager, made the entire experience outstanding. It turned out to be a major repair and took over a week. But my transportation was supplied, so that made the whole situation work. They did an excellent job with the repair and the customer service

I brought car just for oil change and the service tech David was nice enough to accommodate me.

Service on Honda is great David Jimenez took care of my car service and I’m well satisfied

Waited 30 minutes for service advisor to see me. Seems pretty high. Overall I am satisfied been going autonation Honda Las Vegas for years and they do a pretty good job

My brother was a Service Advisers at Honda of Hollywood, he always taking care of my vehicles, sine he pass away I feel alone. Thank God I found Keith Stabb at Auto Nation Honda, he is like my brother, always helping people. Roger did a wonderful job on my Honda Odyssey. Nice people, great service👍👍👍

Always helpful and friendly.

Fast service this is my 5th Honda that I have bought from Autonation Honda east, Zulma and Francisco are always fast and efficient and they provide great customer service

I did my Honda Accord 2015 front driver side Tire Loosing air at Honda East Sahara with Justin Benett toke care of the service and he did a good job and my car is running again.

Evelyn is great. Not pushy.

There customer service is great and friendly. My third time buying a car from them.

Always a great experience when we take our vehicle for service at AutoNation Honda East Las Vegas. Glad that Vincent is back as the Service Manager as well, such a great person and takes care of his customers.

Great 👍 place. The service advisor will discuss in details what’s to be done in your auto. Very nice and friendly staff.

My car has 28k miles and wouldn't start. Called the dealership who had my car towed, battery change and wash washed all in 2 hours. Thanks for your prompt service.

I am experienced car buyer. My lease was up on two cars from another dealership and brand. I went to Auto Nation Honda and got two new cars on a lease with no out of pocket expenses and a lower payment. We are very happy.

Jose Ortiz is the best sales man there is he made The whole entire process very easy and explain everything to me I would highly recommend Honda East Las Vegas

I have been going to AutoNation Honda East Las Vegas since I've moved here and since then Justin and his team has taken great care of my car. They provide excellent customer service. The lobby where we wait is well maintained and comfortable. They are reliable, reasonable and very knowledgable. I have the upmost confidence in them every time I take my car in to be serviced or repaired. I won't go anywhere else. I recommend them to everyone! Ask for Justin!

I ended up getting a 2020 CRV. I Asked for a better experience our sales rep his name is Francisco seemed like a honest family young man and he helped me out and is still currently helping me out with the whole process. I truly recommend this place.

Fransisco is honestly the best rep we could have asked for

Quick and easy and David was very helpfully

Service advisor Roger was excellent and knowledgeable. He took care of my car problem in no time. Thank you Roger.

Awesome experience every time! Very efficient service from Mr. Roger Asel, Mr. Justin and Mr. Vince of the Service Department.

If I could give them more stars I would. David Ramirez always provide excellent service.

Very professional and management of time adequate.

Very accommodating, good place and experience in purchasing a car, listens to all what you like in a car and research your dream car.

I had a great experience, everyone was very nice with us and our seller Eric Godoy got the best deal for us. Thank you Eric and thank you Auto Nation Honda

Justin Bennett @ East Sahara AutoNation LV great customer service there for you. Patient and trustworthy. Looks out for your car and recommends what’s best for it. Will be booking him again for the next one!

I took in my Fit for its first service appointment and I was assisted by Justin, he was friendly and I appreciate his professional communication.

Shoutout to Mr. Roger Asel, Mr. Justin & Mr. Vincent of the Service Department. Simply awesome!

Quick and excellent service!

Oil change done and car check up

Roberto really did go out of his way and made sure I was taken care of. Greatly appreciated. Lobby looked clean but it was busy so waited outside. He gave me updates on my car and He offered me water which was also appreciated. 10/10 Las Vegas East

If you own a Honda and live in Las Vegas, I recommend taking your car to AutoNation Honda on East Sahara for service. Service Advisor Roger is honest and professional. No hard up sells and very informative. He deserves a raise$ AutoNation!! Mario

When it comes to servicing your vehicle be careful! Was not handled properly and made it seem like it was not a problem. Went to take my ‘19 accord sport for an oil change and the next 2 days my car was leaking oil. Not even an apology due to mistake.

Justin Bennet in service department provided us an Excellent customer service, quick and easy. Highly recommended Honda Autonation East. Their staffs are very professionals!

Friendly and responsive.

Just a real quick Thank You for your time of being honest Justin.... I trust Honda and have recommended many people......Justin by far is the Best.......Thank You again Honda.......

Roger in Service was excellent. Carlos and Zulma were fantastic.

Chris and Eddie., were EXCEPTIONAL., very very professional and helpful

All went smoothly and performed in a timely manner

Absolutely fantastic experience. Leon was very helpful in every aspect, and gave a lot of great advice which I plan to use. Got an amazing deal in the end on my brand new Civic. Thank you, I wouldn't go to any other dealer after this.

Very good professional service.

They took care of my issues .and the employees are very helpful and respectful.good job.

Excelente customer service. Francisco was our agent and he was amazing. Very communicative and honest. I really recommend this place and Francisco as an agents. He also speak Spanish which is always a plus.

Buen servicio al Cliente. Francisco fue nuestro agente y fue muy amable y comunicativo. Me gusto mucho que no presionaba para hacer la venta siempre nos dio nuestro tiempo para pensar y siempre trato de darnos un buen precio.

Extremely satisfied by the great world class Service received by Roger Asel and Mr. Vitale. My loyalty to Autonation Honda East will continue because of the years of great experiences with your great service advisors, accurate solutions and the best sales experience by Zulma. Thank you for over 12 years of the best car services you have given me. Gabriela B.

Awesome customer service. Got me in and out with a new car!

My service advisor Justin took care of my family and I very well. We needed to get a new starter in my Pilot. That was going to take a day. He set us up with a rent a car and even dropped us off at Enterprise since they were not picking up any customers due to the Covid-19 pandemic. We really appreciate your service and will be coming back for all future services.

Awesome experience Ken was the best Sales Rep he help me pick out a great car

I been buying car from zulma for a long time she all ways takes care of me i love this place thank you zulma and Alan

They took care of what needed to be done in a timely manner.

Always happy with the service we receive from AutoNation Honda East Las Vegas. A.Z. and Ken Schwartz always go above and beyond.

Robert, was very professional and courteous he answered my questions, and informed me of the status of my vehicle

Coming back to Honda, after a decade and a half, and purchased a certified usd car. I forgot how much I love the quality of these cars. Jason helped me through the process, which I started on my lunch break at work; we finalized after work and I rolled off the property with daylight to spare. I was able to qualify for some sweet financing and rolled-in a few extras without blowing my budget. I had done a few weeks of homework, comparing prices and even trading my car through a popular online resource. When I saw my car come up with competitive pricing at Autonation, I was ready to jump on it. Jason helped make that happen quickly.

I have had a very professional and quality service to my vehicle ,for the 2 1/2 years I have owned the vehicle from the dealership, AutoNation East, Las Vegas. My vehicle has been serviced by Roger .

auto service Roberto C. is such a good person... I can deffenetly tell that Roberto enjoys his job. He really took the time to explain me what my car needs and not just to explain but also he showed me so I had a better understanding of the problem. thank you Roberto for doing such a great job on customer service. I'll defenetly come back soon.

Ok

Roger is professional, friendly, knowledgeable and trustworthy. The staff is friendly and professional as well. Service is prompt. Appointments are timely and wait time minimal. Vince Vitale is a great leader and his team seems well adjusted and on the same page. When Roger isn’t available other teams members pick up right where he left off. Great staff and highly recommend. ⭐️⭐️⭐️⭐️⭐️👍🏻👍🏻

Professional customer service with a friendly staff. Roger is amazing! Vincent Vitale is amazing. Trustworthy staff and quick service. I don’t take my car anywhere else and highly recommend this staff and location to all. ⭐️⭐️⭐️⭐️⭐️👍🏻👍🏻

We could not have been happier with the service provided by the dealership. We were just beginning a ten day trip in the Northwest when it became apparent that our AC was failing. Out service Rep. Josh had the problem diagnosed and helped us on our way in the same day and the AC fix saw us through our entire trip. He even provided us with a new AC filter at no charge since our existing one was totally clogged. A thoroughly professional and service oriented company!!

I have been around for a long time, and during the course of my life, I have purchased several vehicles from many auto dealerships. My experience with David Ramirez of AutoNation Honda East in Las Vegas , NV rates as the best experience that I have had.

Taking my Honda CRV for service/maintenance at this location for several years now, I think, says it all. I have always trusted this place, especially my service advisors, with the care of my car. My car is 15 years old and still running great. That's how great they take care of it. Thank you to Justin B., my newest advisor and to the techs working on my car to keep it always in tip top shape and giving me and my family peace of mind always on the road.

Mr . Roger is excellent hospitality, and giving me advice about my next service to my Honda and the store was hygienecally. .while i am waiting to get my service done Mr. Troy explained to me very well the car i wanted to buy again in Auto Nation Honda at Sahara, all my 3 cars i bought in Honda Auto Nation. thank you and stay safe ..

Robert was very helpful and fast at doing my oil change

Everyone provides me with a good service, but I ask not to wash my car and they washed, is not a big problem anyway, my car was looking beautiful

I went last minute without an appointment and they were very helpful and it was fast.

I received an excellent work and service. The staff are nice and the facility is very clean.

Friendly and efficient service as usual. Roger Asel, service advisor always takes care of me. Miss my salesperson Johnny Molina though.

Dave was excellent ... got me in and out

Justin was great! He was great at helping me and really explaining what really needs to be done with my car. Next time I go for my car service, I will definitely ask for him again!

Worst customer service I have ever experienced, I would not recommend them

I didn't get the discount they said they would give me.

David our repair service specialist was amazing. He was very helpful and went above and beyond to help with all of the big & small repairs our honda pilot needed. Although they had massive amount of work, they were really quick to repair and have our car ready for pick up as quick as possible. The dealership definitely needs a lot more employees because both times we took the car the service area was extremely packed with clients. Employees are definitely overworked, but david made it a good experience. Thank you.

Although they were backed up they communicated that and set the table I will be waiting. It took a little longer than usual because of the queue but also they took care of one of my boots on warranty. I really appreciate the communication and the initiative to get work done on the car. It’s beneficial for everyone.

This is by far the best Honda dealership in Las Vegas. All of the employees are courteous and provide outstanding customer service. Everyone goes out of their way to make sure you are satisfied.

Wonderful service...got right in my my 8:30a appointment and my bumper was repaired and car washed by noon. Roger was exceptionally helpful!

Thanks for everything

Wonderful service...got right in for my 8:30a appointment and my bumper was repaired and car washed by noon. Roger was exceptionally helpful!

Marlo is very accommodating and salesperson.He makes sure you feel comfortable around the place and tries to give the maximum discount that a loyal Honda customer could avail of.He shows the cars in the display area and excellently explained the functions of each buttons inside the car.and with his performance I would recommend him to my friends and relatives who would buy their cars in the future.

Every time I come to this location I get awesome service. Yesterday I took my car to do alignment and other work done,and I would like to recognize David and Keith. Cause every time I come here they both make sure I leave happy with a smile,they are very friendly and definitely I ll be going always back to get my car services at this location. Thank you.

Rob was great. Very friendly and knowledgeable. I went in a bit late because it was an unexpected emergency, but they were able to do their job very well considering the situation.

Un servicio muy bueno eficaz y rápido y una atención de primer nivel q hace sentir muy muy bien cómodo y alegre de ser un cliente de ustedes muchas Gracias 🙏🏻

Staff is very friendly and knowledgeable. Can?t get better than that. Josh was the service person that set up everything to fix my vehicle. He is amazing. Thank you very much.

Excelente trato, muy buen servicio

Good service and very friendly workers!

Very straightforward People to deal with. Excellent customer service. I will recommend them to friends who are looking for a Honda.

I had to take my car in to replace a flat rear tire. I did not have an appointment, but Joshua still helped get my car serviced in a timely manner. He was very helpful and had a great attitude. Awesome customer service!

I bought a new Honda whit Erik and I so happy because he make a great and honest deal whit me Vegas need more sellers like Erick Godoy

Muy buena experiencia y muy tratable los señores del servicio le doy 10 puntos del 0 al 10

The staff was friendly and helpful. Roger was very informative and got me in and out of there quickly. The service was quick and everything was serviced perfectly. I actually don't mind going in for service, which is something I've always dreaded. It's a nice change.

Paid cash for my vehicle, it?s been a week and still don?t have my green slip.

I bought a used Toyota Corolla from this dealership using the one-price no haggle pricing and the experience was great. Everyone that I worked with was professional and friendly. I will be looking to purchase from them again when I am ready for another car. I research everything and make sure that I do my homework and there were no surprises. The price quoted online was the price I paid. Two Thumbs Up!

Excellent customer service received by Advisor David Ramirez.

My family and I had an amazing experience buying my daughter’s first car. Phenomenal service for sure! Thank you Troy!

Everyone there was amazing, great personalities and quick service. Will definitely be going back.

My family and I came in to by a Honda, we walked around the lot and even walked into the dealership but were ignored, not even offered a bottle of water in 106+ degree weather. Went down to Toyota and bought a 25 grand camry instead.

David is an awesome man. Everytime i bring my car for maintainance, he will explain to me everything, and he is honest too. Dependable man. Your car is in great hands. Thank you David!

Tks for you service

Roger is amazing!!! Best service writer ever! Very honest, respectful, and quick. Thank you for always squeezing me in for an oil change!!! 😀😀 very happy

No me pudieron resorver lo que buscaba .me dieron una explicación no convincente

David is honest. One thing that you will look for to get your car serviced is honesty. Thank you david.

All staff were curtious and were wearing masks for our protection.

My experience here in AutoNation Honda East Las Vegas has been an absolute best. My sales person, Ken Schwartz who seems to have highly experienced technique made my purchase process very easy and promising. I was given with all the detail I needed. Usually, buying a car is just a hassle and long communication with the dealer but this time was different. Ken kept me update on all the detail via text, phone calls, and emails. The best about Ken is that he is man of his words. He kept promise on all the promises he made. I don't usually write a review but I needed to share my thoughts here so that people can go look for KEN!

Great service and very efficient.

good job

Excelente servicio muy atentos con los clientes

Excellent service

Very helpful staff and great service from agent CHRIS and manager Jocelyn

Good experience. Great customer service would recommend

Fast and easy

Service was awesome, we were seen right at our appointment time and our tech Evelyn was very helpful and provided all info necessary

Awesome customer service , couldn?t have gone smoother :)

I had my car service done at east Sahara and Roger did an excellent job. Thank you very much!

Well, this was a very good service visit. I needed my battery replaced. They got that done quickly, along with updating me on my next services coming up. My car runs great now & my next appt is all set up!

Jason treated both my son & I with great respect and was very helpful on showing us some vehicles. Had a good experience with the manager and the finance manager as well. I recommend going to this location and giving Jason and staff a chance at helping you out with your new car purchase.

Roger was super helpful and repairs were done quickly. I love taking my vehicle here, everyone is so helpful and friendly!

HIGHLY RECOMMEND! Received the best service I have ever gotten from a car dealership. Kenny was superb and very courteous of my time. He answered all my questions and was extremely friendly. He even walked me through how to use the features of the car. NO dealership has ever done this for me.

Jason was a great and honest salesman. No BS or lying to sell you a car... like other dealerships. He took care of everything and made the transaction simple and easy. He definitely deserves a promotion and U.S. citizenship!!! Will recommend to others looking for a new Honda.

I had a very easy and awesome experience with while bringing my car for service. Thank you Evelyn!!!

My car was due to have the battery replaced. They got me scheduled for an appointment very quickly. The customer service representatives were very helpful and professional keeping me updated on everything.

My 40 mile and 2.5 hour round trip was totally unnecessary. The misleading and deceptive email I received from Honda east on 6/3/20 should never have been sent. My brakes are just fine and did not need any service. You owe me something big time.

Expeditious in getting maintenance done and honest in relaying what’s needed.

Horrible .. I was simply trying to get a price. The woman I was dealing with was so clueless, she kept giving me the price with all of the fees on it , then I said no.. I want the price with no fees.. 5 emails later she finally gives me the price.. this took hours , she just didnt get it. She made the whole process miserable. Meanwhile the competition gave me a price < I accepted it and I have moved on with the purchase. It was so draining to deal with Honda East Las Vegas.

Auto Nation East has been servicing my Honda CRV for the last10 years. Couldn’t ask for better service. I have never had to wait to get regular maintenance work done and they have been very honest and up front about any needed repairs.. thank you to Roger my Honda service rep on my last visit for the great service.

Roger does a great job attending our vehicle needs

Service was excellent

Drove in. I watched game shows in the waiting room while I waited. A1 service, Changed the oil, Tire pressure light was lit. They pulled a nail and repaired the tire, washed my car. Then I drove home.

Love it, this place is amazing

My service was excellent and timely. The maintenance check was explained and items that needed done were prioritized

Joanne, customers service is excellent, she is the best sales person I ever met. Because of her we bought two cars 🚘 Honda Civic, and Honda Pilot’s

Great customer service, quick and easy. I would recommend everyone to go there.

Employees friendly and explain their repair suggestions. Made an appointment and I was checked in and repairs completed on time.

Great customer service, quick and easy. I would recommend everyone to go there.

I have 2011years Model Honda CR-V , since that year I go this place for my all service, my dude David Ramirez always take care of my car , he ‘ really good mechanic guy , thank you for service

It was so easy to get my car service and David was able to assist in getting all the repairs needed and explained to me in detail to me which made it extremely helpful to understand what was being done to my car.

I loved Jason Duenas hustle and ambition give this man a promotion definitely deserves it ! He’s young and very knowledge, he ask the right questions to customize the car to fit you not the other way around . when we enter into Honda we went straight for the cars to see the selection. I seen a guy running from the Honda building out towards us he saved us the walk back to the building for sure ! he’s fluent in English and Spanish which was excellent not only for myself but for my mother who was the buyer . We gave Jason a visualization of what we’re looking for and within minutes Jason found us a short list of cars , The process was fast and straightforward I will be sending family and friends here to see Jason 😃 Jason if you’re reading this THANK YOU SO MUCH MY MOM IS OBSESSED WITH HER NEW TOYOTA 😃❤️❤️❤️❤️

Great service and customer service. Thanks Roger.

I paid for oil change. You said the the warranty does not cover the requested service. However, the issues wasn’t fixed. Please stop giving credit to your company because he deserves nothing Mr Honda East Las Vegas, you are not qualified for any star

Great service. Service writer met me at my car and took it right in Antino was great Lily at the service desk even gave me a new pen to sign for the car. Was done in time with no surprises

Fast and excellent service. Professional.

Kenney & staffs were friendly and helpful. I felt comfortable that Kenney, manager and Allen (Finance) worked together to provide a deal that's satisfactory!!

I’m Going to be dead. They are wasting my time, this is causing me anxiety and it costs my money to go back and forth. With covid going on ans they don’t fix it not one not twice but still the third attempt. What if I get an accident? I don’t feel safe in this car. Death trap driving that car. The safety functions do not work properly. Airbag in for repair 4 time in two weeks and now have to have a 5 attempt. This is costing me money to go back and forth and I don’t feel safe with the car condition.

Everyone at this dealership was fantastic, especially our salesman. We were greeted by Eric and he helped us find the perfect car. He was patient, hardworking and had all the answers to my questions. Jude Alex was also great when we were completing the financing. Overall great experience and I would highly recommend to anyone that is interested in buying a Honda.

Went here to get a CPO honda fit as a high school graduation surprise for my daughter. Mr. Kenny "the dream" Weaver was able to help us and made the whole experience pleasant. He made sure everything was perfect from documentation to key turnover. Yes, I would recommend this place.

Excelente servicio, personal muy atento

First time car buyer here and I got a great deal on a financing a new Honda Fit. The staff were great! They worked with me and didn’t give me the run around, or keep me at the dealership for hours. One sales consultant, Kenny Weaver, made car buying a stress free experience, and I really appreciated his hospitality and professionalism. Thank you Auto Nation Honda East and Kenny! :)

Justin Bennet is the best service advisor I’ve ever had, he always delivers great service and I leave every appointment at East Honda AutoNation very happy with the experience and service. Thank you Justin!

Really wonderful as always, the service and attention of the staff, I recommend it 100% and I am happy to belong to the Honda family. Realmente maravilloso como siempre, el servicio y la atencion del personal , yo lo recomiendo 100% y me siento feliz por pertenecer a la familia Honda.

Antonio and his team are amazing! They repaired my car and they always take care of me. Thank you!!!

My favorite Honda service department in the valley. Great customer service. I love that the service department is open later than all the other service departments so I can go after work or drop off and pick up later. Justin is my go to guy for my after work and afternoon appointments - He’s the best!

Thank you Eddie, Marlo and Alex!! I am enjoying my new HR-V. You guys are awesome! Anyone looking for a new ride? Call Eddie :)

Great customer service. Fair prices 😀

Antonio did amazing. Got me checked In in no time and had me out under estimated time. Amazing. Will be back

5 stars for the team, great service and price! They treated us very well from the minute we walked in and all throughout the smooth process. Worth the drive across town!

Great experience! Took in my car right away. Helped me out with the services I needed

Out of all the car dealerships in the valley, AutoNation Honda East has to be one of the best, hands down!! They do an amazing job and take care of you and your car! My advisor was Justin, he was phenomenal! He helped me with my oil change, tire pressure and any other assistance I needed. I highly recommended this place if you’re looking to buy a car or planning to service it! 11/10

Great service the guy who took car of me was awesome and very helpful

Best Honda dealership. Went to other Honda dealerships in town and the service advisors act like they didn't know anything. Here at AutoNation Honda, the service advisors know what they are talking about especially Antonio Morales. He is very friendly and will help you. I had other service advisors in the past here that never really did any follow up after my appointment, but Antonio called me 2 days later to check up to make sure my Honda Civic was running without any problems. I will only use Antonio as my service advisor going forward. Also I can't wait till June 16th when I am installing a Remote Start in my 2017 Honda Civic and I have an appointment with Adam but I'm gonna see about changing it to Antonio

Great customer service! Antonio Morales was very helpful and listened to your needs! Keep up the great work!

Excellent service

Best services ever, I love Zulma she is so sweet , Carlos Burger very kind all of them are just perfect, thank u so much for make me so happy

Excellent customer service and fast work from all staff..good job..!

David Ramirez, he’s a professional service advisor, always willing to help no matter how busy he is. Never seems bothered by question we ask. He always gives you options and understands your situation. I really recommend Auto nation east Las Vegas. Thank you for your great customer service.

Nice place, all people working are nice, caring

I like David, he is so honest and actually is one of the best technicians there. I took my truck in and he told me what the most important repairs were. I have a 20 year old SUV and I think whoever the mechanic is, they do the repairs as good as my husband. I have been to some sketchy mechanics. They are expensive. I would hesitate to take your hybrid here if it needs repairs. they use to have an excellent hybrid mechanic years ago I don't know where he went.

The staff in the service department at Autonation East Honda are all very nice, specially advisor Evelyn who will notify you if anything else is wrong with your car. I would highly recommend this car dealership.

Safe yourself some time and don't come here. This place is the worst dealership you can come to they have the worst customer service if I could give them no stars I would do so there finance guy Alex is so rude he told me I don't promise you this car will be yours because your on furlough and you dont know if your job will get you back when... First of all I have letters and proves that it's just till we open up again second of all that's not his business and shouldn't be rude like that 3rd of all my mom is the one that is helping me pay the car... then I tired to get in touch with the GM Scott Johnson I called so many times staff told me he was off or not available at the time and would transfer me to his voicemail left him a message and never called back this is what you call bad customer service I will never shop here again save your self some time and money instead go to west Sahara or Henderson Honda.

Evelyn volpone is an excellent service advisor. She took care of everything fast. Thank you evelyn.

amazing service and a safety standard that's hard to beat

I found the vehicle I wanted on Cars.com and reserved it through the Auto Nation website. The communication from the dealership was awesome and the entire transaction went smoothly. I found exactly what I wanted and didn't have to go through the hassle of shopping in person or haggling.

Evelyn is my girl. She is very helpful and knowledgeable

As always Auto. Action Homs East did a spectacular job. Courteous, friendly and professional I cannot day enough about the team. I would particularly like to give a shout to my Advisor Evelyn! She is awesome -personable and professional. There is a Honda service location 10 minutes from my home yet I drive 25 minutes to this location because of the quality of the staff.

excellent service...the best

I had a wonderful experience buying my car with you guys

excellent service and great staff most especially justin he is my advisor. 👍

Always a great experience with AutoNation - Honda East LV. Glad i’ve been with them for nearly 11 years. If you needed assistance with your car services - find Justin! S/O to his expertise and knowledge to cars! Awesome customer service as well, you’ll never go wrong. If you needed car & sales expertise and finance help or advice - Troy & Alex is there so assist. Worth your time with them. Thank you for your business all throughout these years.

Antonio Morales provided us an Excellent customer service. Very professional, highly recommended him to take care of your car service needs.

Found my new ride quickly. Also, AC compressor replaced immediately with no appointment. Great service.

Great experience for me. I didn't feel pressured to sign a contract.

Great customer service! Justin Bennet is the best!! Highly recommended! 5 star!!

My old car died on Friday, and Juliana was a huge help in getting my my dream car the next day! Her service and knowledge of the car was just amazing. And she never pushed or made me feel manipulated. She was so patient and worked to get a deal that fit my budget. I would definitely recommend her to anyone looking to buy a Honda.

The service department has always been prompt per my scheduled appointment, courteous, professional, and explains your service efficiently.

My service adviser was excellent. The service I received was excellent.

Excellent Service at AutoNation East Las Vegas. Very efficient and courteous Service Writer. (Evelyn) Your Honda will be properly serviced at AutoNaton East Las Vegas. Thank You.

Every time I visit to service my vehicle, Justin Bennett is always extremely accommodating. No matter what the concern is, he has an answer for everything and goes above and beyond to make sure my vehicle is in tip-top shape!

Shoutout to AUTONATION Honda East Las Vegas....I used their free pickup & delivery service for maintenance / repair. Have been satisfied with their service for 10 years.

I took my car in for an oil change and their service exceeded my expectations. Everyone was so friendly, especially the gentleman Antonio who took care of everything for me, including hand washing my car. Definitely will be going back to this location for any future car services!

Always have a great experience whenever I need my car taken care of. Justin B is the guy to go, great personality and everything you can ask for in getting your car service.

Great customer service! Friendly staff especially at the service department. Thank you. I really appreciate your service.

Service department is always polite and professional. There's no hard selling. They tell you what they find and make their recommendations. The choice is yours to make whether or not to follow their suggestions on needed repairs.

As always everyone is polite and respectful! No hard sells, no pushing to buy more. A nice group of people to do business with.

I was having issues with my engine valves needing to be calibrated. Antonio actually got in my car with me and verified the noise. No one has ever done that before. If I have a problem Antonio or Dave are great go to guys.

Auto Nation Honda East Las Vegas is the best place to go to. If you need a new car, they have amazing sales and financial agents that will help you out and give you a great deal. If you need any repairs or just maintenance, they have great service adviser's and mechanics. They get the job the done and they make sure that your vehicle is in good condition to be out on the road again. The rest of the staff is super nice and helpful. This place is awesome. If I could give more stars I would but 5 is all they let us give.

The entire experience was great. The staff was very friendly and extremely helpful. Antonio, my service advisor, was up front and honest and went above and beyond to see that the repairs to my car were done correctly. Will definitely be coming back for all service and repairs that I might need.

I'm always first, when I go in for maintenance...just off of experience, since I have been a long time (1990's) customer! This particular visit was for an oil change and a tire replacement...I was shocked they actually were able to get the exact same tire for my Honda! Great place to bring in your car!

They call you for what ever benefits them. They tell you your deposit will go to your car, that's a lie. only putting that to the seller's pocket. They act stupid asf when you try calling them about canceling your gap insurance, 2 months counting now. DONT BUY A HONDA FROM A HONDA DEALER SHIP. YOULL LEARN THE HARD WAY

I love going to automation HONDA! Daytron does an excellent job on my car. Everytime I go I always ask if he can service my car. Best technician there is!!

Dealt with autonation recently they were excellently far as making my visit as easy and comfortable as possible roger the service manager helped me fix my car as fast as any places I could have went to and was really helpful... definitely very happy with the service..

Roger Asel was good during my service. He provides valuable suggestions during the repair.

I always appreciate the personal attention to my car and the excellent service. My car, though 5 years old, is a reliable Honda Crosstour and has not as yet needed any repairs! Just consistent scheduled oil changes and service. The waiting room needs some new furniture.

The staff was friendly. They gave me a thorough explanation of what was done & what needs to be taken care of in the future. Awesome service!

Roger is always great and willing to help! Thanks for my new battery!

El equipo de Auto Nation Honda dan Muy buena calidad del servicio y Muy amables en todo momento.

Justin and Antonio always have great customer service and go above and beyond which is why I will continue to use Autonation Honda Las Vegas

Excellent service. Always satisfied when I bring my vehicle for service.

I have purchased 3 Hondas from this dealer. I would recommend buying here.

Great customer service, friendly people who take pride in working on my car..I love it

Roger was very polite and very quick, I appreciate all his help with this service appointment.

I spend hours at another Honda dealership and they were not willing to work with what I was looking for. Within minutes of walking into AutoNation they made me feel so at ease. Very friendly staff and were more than willing to make the right deal for me. It was a no brainer to choose them over the competition. Thank you AutoNation that was the easiest car buying experience I’ve ever had!

Service advisor, Roger Asel, inspected my HR-V as soon as I parked, within minutes of my scheduled appointment. He was thorough in explaining the service needed, a transmission fluid change, oil and lube change. It took the approximate amount of time to complete the services including a car wash. I am very satisfied with Autonation Honda East in Las Vegas and would recommend them to my friends.

Great service. thanks Justin

Roger explained everything throughly. He stated what I needed on my next oil change as well.

Very good service and attention. I also got a discount at the time of purchase. Thank you very much 😃

This place was fantastic My service writer Justin was off but Lorena took me to the Service Mgr Alex and she even opened the hood for me. Great people and great service and no gouging of money Great shop. 5 stars for everyone Dale

Everything went well from the beginning to the end. Great service, great attention and decent time frame. I would like to thank Ken from AutoNation East Las Vegas for such an amazing help and dedication. Thank you very much. You made my day ?

I just had 50k mile service completed including wheel alignment and a new car fob. I want to stress my car was running fine i just wanted preventative maintenance. The entire time it took to complete the work was under 2 hours. The cost? over $900. I feel I was way overcharged and next time I will take my Honda to another mechanic. I have been a loyal customer to AutoNation Honda for over a decade but I won't be back

David Ramirez is always very professional and helpful

Great staff who are very accommodating. Fast, convenient and quality service.

We have bought three of our five Honda vehicles here since 2003. We have always had a good experience.

Everything went well the and good costumers service with the advisor too the only thing I felt that car wash need to do better because my car got wash and didn?t even bother vacuum the car or clean the rims who ever is in charge in the should be more on top of costumers car I know is a free wash but I think car wash could of done better

This was a painless and wonderful experience for my first car. I was seen immediately and my car was detailed before I left the lot.

Fransisco always takes care of me. 2nd purchase from him and always delivers more then promised. Thanks Honda

Very good service , I will definitely recommend, The service was fast . My husband said they did a really good job , he even said that the engine sounds good , No complaints from him and he is hard to please sometimes

The Good: Your staff is truly outstanding, Jocelyn Briones, and Arhiell Cruda in sales and Alan in finance are all a credit to AutoNation Honda, nothing but smiles and politeness, truly could not have been better, perhaps a little faster, but all in all a very nice experience. The Bad: I was told that my purchase was a certified used car, took a test drive, everything was great, when I went to leave the car had not been washed, had been there for 2 1/2 hours already and didn't want to wait any longer, I didn't check the gas, it was almost empty, stopped on west Charleston to fill up, when I got home I went over the CRV more carefully, found candy wrappers in the pocket of the driver door, discovered a spillage of some sort on the passenger's side of the dash. In retrospect I just thought a little more attention to detail at the dealer level about the washing and cleanliness of the vehicle would have made the entire car buying experience better and certainly less disappointing.

good place to get my car serviced for routine maintenance.

Brought me Honda in to have the seat belt buckle replaced. It was covered with a lifetime warranty by Honda.

Received prompt and friendly service. Needed battery replaced in less than 1 hr to make it to my Dr. Appointment and it was done in 30min. Made my appt with time to spare.

The one who attended us is absolutely great. He always makes us feel like we can completely trust in autonation.

SERVICE WAS PHENOMENAL AND QUICK! MY ADVISOR WAS SUPER KNOWLEDGEABLE AND HELPFUL. I COULDNT ASK FOR MORE!

David Ramirez, is an outstanding customer service representative, who continues to represent Auto Nation in a positive manner.

I will be coming back you guys always take care of my needs on my car thank you for the great customer service

My experience was very good and dealership was very nice.

The service of your agent.

Everything was great! The customer service was excellent.

Justin is a great service advisor! Will be coming back!

Great service my car was taken care of quickly. The staff was friendly and helpful.

I recommend this place when something is wrong with it thye will help on everything

The staff was very friendly and got my car in and out very quickly

Roger is very helpful and thorough. He is always making sure customer is satisfied !

I don't see myself going somewhere else to service my cars is very simple brung your car here and you will be happy with the results specially if you get lucky and you get service with the boy Justin, he should be running that place from the top his ability to assist you will make you come back no joke, don't go anywhere else people!

Awesome team, they made the purchase scenario bearable.

This was the first time I have ever leased a vehicle and was very apprehensive about doing so until I met Leon Humphries. He made everything so nice and easy no hard sell or pushing for unneeded extras. During the entire process I was very relaxed and never felt uneasy. All in all a very satisfactory experience. I would recommend Leon Humphries to everyone I meet and to top it off because I just had cataract surgery Leon was kind enough to deliver my new Honda personally to my home.

I have always had a great experience with the service department and my service advisor Roger, he has always been incredibly helpful. I feel like that I can trust him and what he recommends with my car.

Great customer service and friendly every time I take my car in for a repair

I was at first pleased with my buying experience. It was explained to me that all cars undergo a thorough 125 point inspection. To me that meant that all cars passed the inspection. When I get home, I read the report a little closer. On the car I purchased it indicated that a strut leaked and needed to be replaced. It also noted that the tires were dry rotting. Finally, I was not provided a spare key. Unless, they make it right, I will never purchase another car from this dealership or recommend it to anyone else.

So happy with this dealership! Awesome service and facility

I can say the best dealership especially Marlo he helps me a lot, transaction went smoothly and fast

Service technician Mr. Joshua Grant was very informative and efficient in servicing my Accord and was timely in his repair.

Best car buying experience ever. When buying a car I believe a feeling of integrity and trust has to be present. I felt that throughout the entire experience. I?ve never once felt pressured.And I felt like the representativeS was being truthful and forthcoming with all the information. The numbers made sense. And everything was explained fully..I walked away feeling like I made a good decision. .

Arheil, sales person, was tremendously helpful. She facilitated the paperwork process very smoothly and quickly. I got out the sales office in about an hour and half.

Justin Thank you for being professional!! The service is beyond expectations

Roger Asel was very kind and helpfull to help me out on my car to do a oil change i did not have any problems...i was so thankfull to work with him.

Hi, The facilities are not the best at the Sahara location, since 2017 they were talking about the remodel and we are now on 2020 it doesn't show that the facilities are any better either for the services specialists or for us the customers. The area where we are checking in with the service specialist is not safe for them or for us, please revisit the location and if you really read the reviews and follow up on it maybe this one might be one of those. Customer services is great but the facilities needs updating and customer friendly.

I got an appointment right away and as soon as I got there, Justin greeted me and held a conversation that was so genuine! He doesn't usually take care of my services, but the quality of service was just as good as I always get! 10/10 recommend!! :)

Thank you for taking care of me. Everyone has been a great help to me. i will most definitely recommend my family and friends.

People at Honda East Las Vegas are nice, accommodating and pleasant to talk. I had a pleasure of having my car service there and Evelyn Valpone is a good person to have my car fixed. Thanks everybody.

Justin was very pleasant to work with. He listened to my concerns and made recommendations that were easy to understand and with no pressure. He checked on me regularly to make sure I was ok becauee I decided to wait for my car to be serviced and it was not a quick maintenance job. He?s an asset to the team for sure!

Stay away from this dealership! I brought my Honda Odyssey to this dealership , trusted them and thats the biggest mistake I did. I brought my vehicle just to fix. the rubber due to its coming off a little bit that needs to be glued back. The service advisor said it going to take two hrs but it took like more or less 5 hours. After fixing and everything done the service advisor gave me the key I drive home... on my way home I noticed the dashboard screen was static and the sound system sounding crappy( low , canny and muffled) i returned to the dealership and complained but they refused when I said i want it certified in accordance to manufacturers specification quality because theyre saying theres nothing wrong when its so obvious that there is. why reuse to have it certified if they believe nothing went wrong. I called American Honda about this issue and according to them they shouldnt have refused specially its under warantee.. they really.must have done something wrong with it!!! so dont make the mistake of entrusting your hard earned money to this dealership!

I was told during an earlier visit that I would not need an appointment for just an oil change, which I received, plus an air filter. I was there for almost 3 hours! I certainly hope an appointment helps for such a minor matter, since I will certainly have one next time.

quick test drive, quick processing, follows up and listens to customers

Very professional and helpful. I would definitely recommend this place to anyone. Looking for a car can be overwhelming and difficult but with the help of the staff members it was a pleasant experience. My test driving experience was informative and was detailed very well. If ever I or anyone else needed a vehicle with the best reasonable prices, this is the place

The experience was very well. The person that helped us his name was Carlos he was very patient and nice towards my parents and I while making the process of buying a new vehicle! I would definitely recommend this dealer to a friend!

They solved my issue in a very timely matter. The buying process is made easy even for inexperienced buyers

Highly recommended. Even took a family member a week later for another purchase.

I took my car in for service for the first time and it started off descent, when I went to pick it up was completely ignored by our representatives, walked up to the cashiers desk and was acknowledged and ignored so I waited patiently while another person walked up and started having a conversation with the cashier so I mentioned I was there to pick up my vehicle and then attended. The first service was supposed to be a complementary oil change to which I was told I had to pay for the service, I mentioned to them that it was comped at which point this service attendant was called and said that that was not the case, we then went to figure it out with financing. It was then comped, And walk back over to cashier to pick up my paperwork and keys. I asked if the vehicle was washed and was told that every time you bring in a vehicle for service it is washed in which it was not my car wasn’t brought out to the front I had to walk out and look for it and which was in the back and not washed with the trash still inside. terrible service and experience

I service my car there because of Service Advisor Evelyn Volpone. She is extremely knowledgeable, goes the extra mile and checks everything if if you are not experiencing problems with anything. She is extremely polite as well. She is the reason that I service my car and drive all the way up there for service.

good service, polite, lets you know what's needed for the next service.

Carlos Rodriguz and everyone who had help getting me approved did a great job with getting the perfect cars that was within my budget and for my credit.

Always been satisfied with my service consultant. My car was service satisfactory and was cleaned.

Ernesto was very attentive and efficient. I really really like AutoNation Honda on Sahara in Vegas. Everyone there is very nice and helpful.

Ernesto was very attentive and efficient. I really really like AutoNation Honda on Sahara in Vegas. Everyone there is very nice and helpful.

Keith does an amazing job! Always has a great attitude regardless of how many customers is on his workload. A great representation of excellent customer service!

Great service throughout!!! My dealer showed me the ins and out of my Honda civic

We have been going to Honda on E Sahara since 1995 and have always had excellent auto care and customer service. No complaints.

The service is excellent and awesome! The staff is very accommodating. More power!

Dave the service advisor was awesome. He is a true professional.

Excellent service. Courteous, helpful and on time. I chose to buy my car from this dealer because of the high quality service and help.

No profesional service manager, is not to Much to considered the employees

Recomiendo este dealership. Buen lugar, te hacen sentir bien y los empleados son muy amables sobre todo Jaime Diaz.

Great customer care and attention

I was very happy to have Evelyn Volpone be my service advisor. She was very helpful, friendly, and knowledgeable. My brake job and tune-up was done in a very reasonable amount of time.

They were prompt, courteous, and reasonably priced.

Evelyn Volpone, my service advisor, was very helpful, friendly, and knowledgeable. I feel I got great service.

The service of auto nation Honda is always superb specially the people.

I recommend to Erick Godoy salesperson

Honda Auto Nation always helps me out. They also have great costumer service.

Fue excelente muy buen trabajo y experiencia siempre te ayudan a encontrar lo que necesitas

Great friendly people here ready to help. They explained everything in great detail.

Justin was awesome. Service very slow considering I had an appointment and it was just an oil change but great customer service helps cover those shortcomings.

Fantastics service, and using the Honda Link app makes setting up an appointment a breeze.

Amazing experience everyone?s professional and get the job done!

Thanks to Evelyn for very helpful and awesome customer service.

Justin Bennett is dedicated and details in explaining whats need to be done to my Pilot 2014

From the Service Director, Alex, to the tech who did the work service to the guy who did the complimentary car wash, all of them are awesome,

David is always good with getting me and my car in and out as quick as possible!

David did an excellent job servicing my car and was very efficient. Thank you!

Always a pleasant experience at Honda. Staff is always friendly.

Have done my second car deal with salesman Kenny Weaver in 4 years. Very happy with my new car and the negotiation process.

Keith Staab the best service, He my favorite He take care all customer very well

Had another great experience when I took my ridge line in for an oil change !

Awesome customer service, Francisco was very helpful and kind I would definitely go back in the near future and purchase a second vehicle.

This was my third car we have purchased at Honda AutoNation every time the customer service is top notch. They make it fast fun and easy to purchase a car. I highly recommend going to see Zulma she is so amazing and made my experience of buying another car painless!!

Always superb service and genuinely welcoming

Great service after buying the car and excellent people

Service was excellent and I chose Keith especially as I know he can deliver the best! My waiting time was acceptable as despite many things to be checked and done on my car, everything was completely successfully - keep it up!

Brought my car in for service at the last minute. My service writer, Keith, took very good care of my vehicle, recommending only what needed to be done. I am a very?happy camper.?

As always Kieth in Service is Fantastic and Ken S. In sales is Fantastic always willing to help. I wouldn't buy a car anywhere else.. The very best !!!

Autonation Honda East Las Vegas es la mejor

This is a fine service department for any Honda owner.

Francisco was very helpful and attentive. He helped me pick out the perfect color with all the gadgets too.

Francisco was very helpful and attentive. Helped me pick out the perfect color and all the gadgets too.

Excellent and courteous service provided by srvc advisor Ms. Evelyn Volpone and master tech Brandon. Great Job!!

Zulma and Carlos help me a lot with my new CR-V purchase thanks guys

Great place to take your Honda for service. Keith is very professional and highly knowledgeable. This is the best service I have ever had at a Honda dealership. Great and fast follow up!!! Keith is the rockstar of service. :-)

I had my car checked yesterday, and i was very satisfied and happy... my car now is i good condition. I would like to give credit to Justine a filipino service rep who assisted me...he was very accommodating and very helpful..thank you Justine and thank you Honda nation (sahara avenue) more power👍👏😘

Professional service from staff specially on the drive thru lane.

I have always enjoyed getting my car repaired here. My service advisor is Keith and he truly puts his customers first. He makes you feel like your issues matter, and stays in constant communication with you on it.

The sales and financial representatives are very knowledgable. They do their best to get you a good affordable deal. We had a very good buying experience.

Service is excellent. Evelyn, our service advisor is very friendly and knowledgeable.

Just purchased my 2019 Honda CRV from Jordan last week. As usual, Honda's cars are 5 stars, but so was their service. I feel that Jordan went above and beyond to find the right car for me and I appreciate it. The rest of the staff is also wonderful and overall we had a great experience.

Happy with the customer service I received from Roger. Thank you AutoNation

One of their excellent service writers, David, took care of my visit. I had an oil change and a recommended transmission fluid replacement done. After the service, I was given the details on what else is needed for the preventive maintenance of my vehicle. What I like about the service department is that they recommend and prioritize what is needed to be done right away and for the future without the pressure from your typical service shop. Keep it up guys! ?

Troy Robina was excellent and very accommodating during our visit in the dealership. Very professional with his approach and easy to deal with. Finance Mgr. Allen was very helpful too with the deal. Great Job guys!

There are multiple autonations I’ve visited in Las Vegas valley and Autonation Honda is by far the best one. Their staff is very friendly and provide great customer service. On my last visit , David was awesome with getting everything I needed at a fair price. Even thoe I drive a Toyota , I’ll continue servicing my vehicle here.

The staff is very courteous and helpful. They do their best to make things easy for their customers and look out for each and every one of them.

The staff is very courteous and treats their customers with respect. They do their best to ensure that quality is at or above expectations and they look out for their customers. Even creating a relationship outside of the buying process.

Great service, efficient, staff is awesome. Keith is great.

I am super happy with the purchase of my new car ... the guys were super nice to me and gave me all the information to buy my car ... thank you so much for everything.

Ms. Evelyn Volpone demonstrate outstanding customer service, Knowledgeable & Professional advisor. All my car is being service at Honda for almost 4 years. During this time they continue to demonstrate cleanliness & well sanitized environment.

Everyone are nice and Evelyn the customer service was easy to talked to, she explained to me what the mechanic did and that my car is in good condition.

Great car buying experience. No pressure. Excellent staff.

I am super happy with the purchase of my new car ... the guys were super nice to me and gave me all the information to buy my car ... thank you so much for everything.

always good to work with, friendly staff who are helpful

Roger was great took care of me and made sure I understood what needed to Be done and why and the amount of time is should be done in

Adrian did an awesome job and updated me on progress

Keith and his team is the best and provided the best service!

buena atención, gran cantidad de autos, gran servicio

Excellent service , thank you so much , for oil change and tire alignment

I have been coming to AutoNation Honda East Las Vegas for two years now, since I moved to Vegas, and it has been one of the best decisions that I have ever made. Justin has helped me with everything and anything my car needs. I really take value you in his opinion of what needs to get done and I trust his team to do a great job! I highly recommend Justin and his team at this Honda Location!

I recently bought my new Honda Accord from automation Honda and Jose Ortiz made the whole process very simple he’s the best salesmen there is and a very honest one highly would recommend him 👍🏻👍🏻👍🏻

I was pleased with the service I received on my car. Dave was very helpful and handled my appointment promptly.

They gave me what I wanted as well as the interest rate. The salesman?s Erik, was very patient with me. Helped me through the whole process and didn?t push me to do anything I didn?t want to do.

I’ve just recently purchased my honda fit 2019 and I am very happy with it. Great Customer Service, Also my dealer rocks he is very helpful thanks chris! 👌🏻

Got a good deal on my car which made me happy and my first service was done without any hiccups.

Passing thru - had a problem. Went in without an appointment an d they took me right in. Staff very friendly.

Roger was great in the service department ! Very helpful and on time.

Kenny W. was quite amusing and super friendly, as well as knowledgeable. He was "off the chain"! My son and I enjoyed our visit.

Keith was 100% helpful, and provided a warm, personal and efficient service to my 2019 Honda Pilot Touring vehicle. I highly recommend Honda and the service provider for any kind of service to your vehicle. 👍👍👍

Kenny was amazing ! I couldn?t ask for a better experience!

Adrian was courteous, knowledgeable and helpful. The service was done in a timely manner and at a fair price. I highly recommend this dealership for any and all service.

I bought every car from AutoNation Honda Oddoyes, Civic and Honda Accord Very good service. And every good service after buy They take care me very well. Especially (Keith Staab) service he awasome he the best service he my favorite . He always take care me and everyone the best and make sure everything is good before we leave

Overall nice experience. Overall nice experience. Overall nice experience. Overall nice experience.

I Highly recommended this car dealership for a great service they provide for my vehicle!

My service tech Justin was great. He helped me right away and was quick and made sure all my concerns were addressed. Facility was dog - friendly. I am very satisfied. Can?t wait to come back for my next maintenance. Thank you Justin!

Financed my first car and they made everything extremely easy. They were super patient with me, extremely helpful and couldnt have made it any easier for me. Thank you guys!

Great service ! Very satisfied! Thank you I would recommend any of my friends and family here to be handled with the best service and great people !

Returned car to dealership for service. The service department is just as good as the sales department. This is my third new Honda since 2010 and I would not consider buying or servicing my Hondas anywhere else.

My experience was amazing! Adrian was super attentive and helpful

Friendly service ,communicating exactly what they were going to do to my vehicle before doing it.

Great service, staffs are very accommodating

Took our Pilot in for normal maintenance Our service advisor was great and answered all of my questions. He's obviously done his homework and is familiar with our Pilot and its needs. I'll be bringing it back to him for our next maintenance need.

Good friendly people no pressure honest up front with everything that's important to me no pressure and I love my car thanks, AutoNation Honda.

The salesman was very helpful and friendly , I will recommend him to my friends and family

Went in for an open recall and they took care of everything fast. They took me home right after dropping off my vehicle. They told me it would be ready in 3 hours and finished in 2! Adrian was super nice.

Brought my vehicle for a factory recall repair. Adrian was vey helpful and courteous. The work was performed quickly while I waited. Very satisfied were the customer service. The only are I saw for improvement was the waiting area. The room is too small and there was not enough seating for everyone. I sat in the showroom until my car was done.

I was able to purchased the truck that I wanted with the help of Troy Robina in Sales.

I always get friendly prompt service here with quality work done to keep my vehicle running.

Roger was excellent and professional as an advisor 50 characters is quite a bit of characters I don?t have time for that many

They are always so nice, Adrian was fast and efficient!

Had a great visit. Always take good care of me.

Leon Humphries was great to work with! Additionally, Carlos Burger kept the finance portion quick and simple. I?ve been a loyal Honda customer for over 30 years and will continue to be based on the service received. A couple of things to note; I didn?t care much for the woman who tried to close the deal during my first visit. I don?t recall her name but she was not customer friendly at all. She could have deterred me from returning had Leon not made everything else so seamless. The other thing, though minor-while country music is okay, I didn?t enjoy listening to it the entire time I was there. Variety would have been nice.

The sales person I had was Johnny and he was amazing. Great conversation on top of making sure I understood the process and helped me as much as he could with choosing the right car for me.

I had an oil change service on my Honda Accord overall service was great. My car was very clean and forgot to tell service advisor not to car wash my car unfortunately it was washed and it was horrible my windshield and windows were full of water stains like they didn?t wipe and dried it good. I had to wash my car again and wiped all the water stains. And regarding the oil changed the dealer said that I had 3 free oil changes but when I reviewed my document I was charged $227.00 for 3 oil changes . I only came back to these dealership because of the oil change that I paid for.

Honda probably my favorite car so buying one was simple and the dealership was dope

First time buying a brand new car and I couldn't have had a better experience than I did shopping at Autonation Honda. Our salesperson, Jordan, was very helpful in showing us the cars I was interested in and right from the start said, "We're getting you a car today". Sure enough, after test driving the car, sitting down working on a deal that fit our needs, I was driving off their lot with a brand new Honda Civic. Thanks again to Jordan and Eddie for the pleasant car shopping experience, making it an easy recommendation for anyone shopping for a new car.

I had an appt for only an oil change. I showed 30 min early and it took 15 min before anyone would ask if I needed assistance. I was referred to 2 other assistants before my actual appt counselor. Then it took 2 hours and 50 min.

my experience was fast and easy for my oil change . glad i bought my car here and not drivetime .

Outstanding customer service and extremely fast with oil change and maintenance check.

This is the best place to get a new vehicle for your money

Your team was excellent and got me out in no time! No complaints with my car. Service was great!

I was very pleased with the service I received. I am so happy with my new car!

Even with an appointment for service department I was still there for over two hours just for an oil change. Yes they are nice and yes they washed my car, but more than 2 hours is ridiculous. Either they are overbooking, or it's first come first served and appointments are pointless, either of which they should have told me when I made the appointment. I waited in line to check in longer than it's taken an oil change to be done in other places.

Scheduling the appointment was a breeze again, and I even had to reschedule and the rep. was accommodating! When arriving, a couple people made sure I was getting helped, and when I saw my service rep. (Keith) he was very kind and even transferred me to Evelyn who usually takes care of my services. Evelyn looked like she was handling other vehicles but made sure she came up to me to let me know she would assist me. They took care of my oil change in just a few minutes and Evelyn explained everything I needed to know as far as the other stuff needed for my vehicle. I needed tires and they recommended an alignment which I thought was very weird because why would you recommend an alignment before you know you were going to install some new tires and a wheel? But Evelyn said she would follow up with me this week about the other services requested, which I look forward to. I always recommend AutoNation Honda! Their service dept. is so good to me 99% of the time! :)

Great Service !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!